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“Beautiful home away from home but better.”

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Dolphin Bay Resort & Spa
Ranked #5 of 29 Hotels in Pismo Beach
Certificate of Excellence
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Beautiful home away from home but better.”
Reviewed March 31, 2013

I should start by saying I'm very picky. This resort was perfect. Period.Cleanest I've ever seen, and kept that way for me. Twice daily maid service. They actually load and unload the dishwasher for you. If you have dishes laying about they gather them as well. The staff are so welcoming and helpful. We were sitting at the Lido restaurant on the patio by the pool. Our server had brought our wonderful margaritas and some nice bread to snack on, when the kids got out of the pool we got them virgin margaritas. Our server was very friendly and efficient. The food manager came by just to say hello and was so personable. When one of the kids ask me about getting more bread another server who was just walking by overheard her and stop and said absolutely they could have more bread and then went and got it.. I think it's impressive when people go out of the way to take care of the customer.. These folk do it very well.. I haven't even mentioned the view of the ocean from our suite. We stayed on the first floor ocean front and loved our suite with its fireplace and spacious living room and dining area. The kitchen truly has everything you need. I took a few spices and was good to go.. If you want the comforts of home with an ocean view the Dolphin Bay Resort is the place.

Room Tip: Choose a room with fireplace this way you have ocean view in your living and dining areas.
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  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank Afoxca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, April 1, 2013
Greetings Afoxca,
Thank you for providing us with feedback in regards to your recent stay at Dolphin Bay Resort and Spa. We are pleased to hear that you enjoyed the ocean views and daily service of your suite. We are also happy to hear that you found the staff to be so accommodating. It is our goal to anticipate all guests needs and exceed their expectations, a goal we are happy to be able to meet with you. We look forward to welcoming you in the near future.
Warm Regards,
The Dolphin Bay Team
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406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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English first
California
Level 4 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013

Excellent facilities in every way. Well trained staff who know the meaning of customer service. Highly recommend. Room was spacious. I would stay on the 3rd floor for a better view and quieter location. The spa was clean, relaxing and well staffed. Sunday breakfast on the patio was wonderful. Good menu selection and very accommodating to changes. All staff that we encountered were excellent. Seemed to really like working there and had praise for the management. Happy staff makes for happy customers.

Room Tip: Ocean front rooms are worth the money. Stay on the 3rd floor.
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  • Stayed March 2013, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank L8410S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, March 26, 2013
Greetings L8410S,
Thank you for taking the time to provide us with your feedback on Trip Advisor. We are so pleased to hear that you were able to enjoy our facilities property wide; from your spacious accommodations, Lido Restaurant, and our La Bonne Vie Spa. We are also happy to hear that you found our staff to be well trained and they provided the customer service you had anticipated and deserve. We look forward to having the opportunity to welcoming you back in the near future.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, California
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 14, 2013

We stayed at the Dolphin Bay Resort over President's Weekend at the suggestion of a family member. We were thrilled to discover that our suite was a very clean, large, comfortable one bedroom apartment with a large balcony overlooking the hotel lawn and ocean. We could sit on the balcony and watch our children play on the lawn. It looked newly renovated with granite, a full kitchen, fireplace and essentially a wall of view windows. The bed was very comfortable, too. Bathroom was large. There were 2 walk in closets.

The pool is very large and our 8 year old twins found it to be just perfect for them. It was surprisingly uncrowded even though the weather was nice.

The staff was amongst the most attentive and quick to respond to towel requests, etc, that I have ever experienced. They were so uniformly attentive and friendly that it was as if they all took happy pills in the morning. How refreshing!

The only downside was that while the restaurant has a spectacular ocean view and could accomodate our large party. The restaurant's service wasn't great. We had to wait a long time for service (extra coffee) and for our meals. This should be an easy fix, though, and maybe it has been since we were there in February.

Room Tip: Second floor corner suite with view was perfect. Even though there is a restaurant next door, we di...
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  • Stayed February 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank bijolead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, March 16, 2013
Greetings Bijolead,
That you for taking the time to provide us with your feedback on TripAdvisor in regards to your recent stay. We are pleased to hear that you and your family enjoyed the ocean views and large accommodations over President's Day Weekend. We are also happy to hear that you found the staff to be so friendly and attentive. We are sorry to hear that you found our restaurant service to be unsatisfactory, as it is our goal to exceed all our guests' expectations. We hope to have the opportunity to welcome you back in the near future to provide you with the exceptional service you had anticipated and deserve.
Warm Regards,
The Dolphin Bay Team
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Healdsburg, California
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2013

We always stay at the Dolphin Bay Resort & Spa because of the 5-Star quality service and amenities we receive from everyone on their property from the Lido Restaurant, the spectacular pool and Jacuzzi, and the personal and efficient reservations process. The rooms are always very clean, spacious, and offer a breath taking ocean view. It is a home away from home, as there is nothing like traveling for business and you are welcomed into a hotel room where you can feel as comfortable as being in your own home, only with more luxury.

Our hats off to the Dolphin Bay’s tremendous customer service. If you are fortunate to be assisted in reservations by Erica her quality of service resembles the ultimate Diamond Care as she has been handling our reservations personally for about four or five years now and her excellent service, caring hospitality and quick responses are superior, she is the Dolphin Bay Rock Star!

Everyone that assisted us has phenomenal customer service engrained within them and it is consistent with all team members we encountered. We look forward to attending WOPN next year and having the pleasure of staying at the Dolphin Bay Resort & Spa.

The Dolphin Bay Resort & Spa is a destination not to be missed!

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
1 Thank JWinery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, March 14, 2013
Greetings JWinery,
Thank you for taking the time to provide us with your feedback on TripAdvisor. We are so pleased to hear that you enjoyed yet another wonderful stay at Dolphin Bay Resort and Spa for WOPN 2013. We are also happy to hear that you continue to find Erica and the rest of the staff to provide such superior service. We look forward to welcoming you back, once again, for another fantastic stay during WOPN 2014.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level 6 Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 10, 2013

Spent three nights at the hotel and hated to leave. If you are looking for a quiet restful place to unwind , then this is it. Friendly & courteous staff from the valet to the housekeepers. We booked this hotel because of the great views & full kitchen. DBR is a great base to explore the central coast from.So much so that we have already booked our next stay here! The only drawback is, is that it is not cheap but well worth the expense.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank shermansj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, March 12, 2013
Greetings Shermansj,
Thank you for taking the time to provide us with your feedback on TripAdvisor. We are pleased to hear that you enjoyed your time at the resort and found the entire staff to be so courteous. We are also happy to hear that you were able to relax as well as explore the Central Coast. We look forward to welcoming you back in the future for your future reservation.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Level 4 Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 25, 2013

I surprised my husband with a weekend away to stay at the Dolphin Bay to celebrate his birthday. Everything about this place was superb- from the valet, to check-in, our room, amenities, the restaurant, the grounds....it was all wonderful! I pre-ordered a fruit and cheese plate and it was waiting for us in the refrigerator when we arrived along with a sweet birthday card for my husband. Our room was a one-bedroom suite and was enormous. It was well appointed, spacious, clean, and we had a spectacular ocean view. I would highly recommend this place. It is pricey to stay here, and luckily, I bought the room via Groupon. This property is not far from our home and we would definitely return for a stay-cation in the future.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank nan831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, February 26, 2013
Greetings Nan831,
Thank you for taking the time to provide us with feedback in regards to your recent 'stay-cation' here at Dolphin Bay Resort and Spa. We are pleased to hear that you and your husband enjoyed all the amenities throughout your stay as well as our Lido Restaurant. We are also happy to hear that you enjoyed your spacious accommodations and the wonderful ocean views it provided. We hope to have the opportunity to welcome you back for another memorable occasion.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orinda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2013

We recently stayed at the Dolphin Bay for the long president's day weekend. We brought our two daughter's, ages 4 and 7 and stayed in a pool view one bedroom suite. From the booking of the reservation to the greeting from the valet to the housekeeping staff, every single person we encountered was friendly, helpful and greeted us by name. Having a full kitchen is essential when traveling with children and the kitchen in the suites is fantastic. Our girls enjoyed riding their scooters along the path that runs in front of the hotel, swimming in the pool and the easy access to the beach and tide pools.

We also both visited the spa and had amazing massages and great customer service. The food from Lido was fantastic, more menu options would have been great but the quality of the food was excellent.

We had such a fantastic time that we booked another trip as we checked out. The Dolphin Bay is well worth the money for the quality of the resort, service, and amenities.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cabullydogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinBayResort, Manager at Dolphin Bay Resort & Spa, responded to this review, February 22, 2013
Greetings Cabullydogs,
Thank you for taking the time to provide us with your feedback on Trip Advisor. We are pleased to hear that you and your family were able to enjoy the beach access, infinity swimming pool, and two bedroom accommodation. We are also happy to hear that you were able to relax in La Bonne Vie Spa and dine in our Lido Restaurant. We hope to have the opportunity to welcome you and you family back in the near future.
Warm Regards,
The Dolphin Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dolphin Bay Resort & Spa

Property: Dolphin Bay Resort & Spa
Address: 2727 Shell Beach Rd, Pismo Beach, CA 93449-1602
Phone Number:
Location: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Pismo Beach
#2 Romantic Hotel in Pismo Beach
#3 Spa Hotel in Pismo Beach
#3 On the Beach Hotel in Pismo Beach
#11 Business Hotel in Pismo Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Dolphin Bay Resort & Spa 4*
Number of rooms: 60
Official Description (provided by the hotel):
Set along the bluffs above one of the most beautiful coastlines in America, Dolphin Bay Resort & Spa offers exclusive 1 and 2-bedroom suites designed for elegance and comfort. Each suite provides a spacious living and dining room, fully equipped gourmet kitchen, a balcony (or patio), along with all of the finest amenities. Lido Restaurant and Bar features tempting California Coastal cuisine with an emphasis on locally produced food and wines. Treat yourself to a luxurious treatment at The Spa at Dolphin Bay. From the sweeping ocean views to the impeccable service, you will escape the ordinary Dolphin Bay Resort & Spa. ... more   less 
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Also Known As:
Dolphin Bay Resort And Spa
Dolphin Bay Hotel Pismo Beach

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