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Quality Inn Petaluma - Sonoma
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Reviews (373)
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All reviewsbaconyogurtwine countryjacuzzi tubthe breakfast areaseveral buildingsroom was cleanfree breakfastfridge and microwavewould definitely stay here againcheck in was easybodega baysanta rosaeasy accessoff the highwaysan franciscomotel
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Reviewed September 22, 2013

this hotel is in rather a need of a makeover, but it was clean enough, the staff was friendly, and it was within walking distance to lagunitas, a casino, and a few restaurants and bars. the rooms are spread out all over so from check in you would walk back outside to get to your room. we stayed in a queen room and it was ok just seemed a little dingy from age.

the hotel does over a decent complementary breakfast back in the lobby including hot food, which was nice, so for the price in cali it wasn't too bad.

  • Stayed: September 2013, traveled with friends
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Thank kel400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Its not really near anything but the freeway. There are several buildings here. I had a quiet room, which was nice. Breakfast includes hot and cold items in the lobby. The coffee in my room tasted funny. Beds were a little lumpy.

Stayed: September 2013, traveled solo
1  Thank Hitcher84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia L, Owner at Quality Inn Petaluma - Sonoma, responded to this reviewResponded September 17, 2013

Hitch84, we appreciate your comments and I'm glad you mostly had a good stay. Your comment about the hotel not being by anything except the freeway makes it sound like we're located all by ourselves off the hwy which we're not.

Our cul-du-sac ends with the 101 Casino, which has a pretty good restaurant, Appleby's and Jack in the Box are right next door to the hotel. Across the main intersection of McDowell and Old Redwood Hwy, is a strip mall with mixed businesses that include Starbucks and not less than six ethnic restaurants ranging from Italian to Vietnamese to Chinese. Then there's Kohl's and Pier 1 Imports in the strip mall on the other corner of the same intersection with four more restaurants. Our location is surrounded by great support businesses that the locals use.

I hope you let the hotel know what room you were in so we can check out the mattress.

Thanks again for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013 via mobile

I have stayed there several times because it is close to where my company is located.

It is an older chain hotel in so so condition, but normally a good value (but not this past stay).

Room stank of old stale cigarette smoke and a refrigerated truck ran off and on all night and when I mentioned the truck as an annoyance all he said was that the driver was a customer and it only went on every 30 mins or so.

No going back for me, no matter how cheap they are!

  • Stayed: September 2013
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1  Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia L, Owner at Quality Inn Petaluma - Sonoma, responded to this reviewResponded September 17, 2013

BobD, I was sorry to read your comments. We are in the process of re-training the Guest Service Agent you spoke to at the front desk about the refrigeration truck, and the Housekeeping Supervisor was told that the deep cleaning of that smoked - in room wasn't thorough enough.

This past month brought a change in management at the hotel. We hope that over the next few months new policies and procedures are set in place that put the hotel on a better track regarding customer service and housekeeping.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

We weren't sure we wanted to book this hotel as there were several negative reviews. Our stay of 2 nights was great. We have a clean, quiet, comfortable room for 3 adults. There are multiple buildings in this complex. We stayed in Building 1 near the main lobby and these rooms were in great shape. We had no complaints. The owner was present at breakfast, welcoming people with a warm smile and a "good morning." Breakfast was very good with eggs, bacon, sausage, tortillas, waffles, cereal, fresh fruit, yogurt, etc. The breakfast area was not large but there is an outdoor terrace at which we ate. We did not have a problem finding a table. The room was quite large and had everything we needed. We plan another trip next summer and plan to stay here again.

Room Tip: We were in building 1 and it has been completely remodeled.
  • Stayed: August 2013, traveled with family
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2  Thank mumzie1039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Room location near exit door...doors closing from cleaning staff and exits of customers caused doors slamming from as early 4am through the morning!!!!!! This spoiled a perfect experience with this hotel!

  • Stayed: August 2013
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1  Thank grandsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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