We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay in Petaluma”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Petaluma Inn
Ranked #2 of 8 Hotels in Petaluma
Fort Worth, United States
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay in Petaluma”
Reviewed May 31, 2014

This hotel has recently been remodeled, I think, and the rooms are very clean and comfortable. The pool is a pretty good size for swimming. The location of this hotel is outstanding, as three shopping centers are either across the street, down a block or within a mile (the newest shopping center in Petaluma.) The staff is friendly and helpful. Great place for families to stay. Petaluma is a wonderful city to visit, especially the downtown area.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank J R P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

584 reviews from our community

Traveler rating
    179
    267
    98
    26
    14
See reviews for
196
184
46
76
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Los Angeles, California, United States
Level 6 Contributor
147 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 28, 2014

This is quite a nice Best Western motel, close to the 101 Freeway, but not at all noisy since it is set back from the street. I've stayed at this chain before, and this particular one is the best I've seen. The staff, Patricia and Linda, were extremely friendly, knowledgeable about their town, and helpful in providing accurate driving directions - all increasingly rare in hotel staff. My queen room was small, but certainly adequate for business need. The pool is clean and pretty. There is a separate restaurant on the property for all meals, in addition to the continental breakfast the hotel provides a in their nook next to the pool.

Room Tip: Choose a room on the second floor if you don't want to hear the upstairs neighbors walking aroun...
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RabbiWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halfmoon Bay, Canada
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 25, 2014

Down for big car show, manager gave us a great room with a balcony, the room was spotless and kept that way
This is our 2nd time staying at this hotel and would stay again
The location is great, easy access to the freeway and close to downtown

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bruce t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 13, 2014

Noisy occupants were never ejected even after police were called numerous times and warned the individuals. Hotel staff allowed occupants to stay and annoy guests even after they volunteered to leave.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
6 Thank M31EKmikec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert E, General Manager at Best Western Petaluma Inn, responded to this review, May 16, 2014
Dear Guest,
I appreciate your response and apologize for the issues it may have caused. Just to clarify, the guests in question were never going to leave the hotel voluntarily (this was a "bluff" on their part as we certainly would have taken them up on it). They were warned only once by the hotel and after a short time of being quiet the police were called out as the noise began again. Typically we have the police issue a stern warning that if they have to be called again, the guests will be evicted (99% of the time this is enough).

When the guests became noisy again and the police were called a second time, the guests should have been automatically evicted. However, it seems one of the police officers appealed to the night front desk agent that there were three small children in the room. This caused the desk agent to not call for eviction. To our knowledge, they did quiet down at that point.

You will be happy to know that we did compensate the guests directly below the incident and have offered to compensate one of their family members that was in the room next door for the negative experience.

We strive to provide the utmost in guest service and guest experience, which can be seen in the level of responses here on tripadvisor.
Regards,
Bob Everhart, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2014

Whenever I go to Petaluma to visit my son and his family I stay at this hotel. It is perfect for me. Why don't I stay with my family??? Because I am allergic to their CATS! The location is great...right off the highway and very near shopping etc.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 216donnab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga
Level 6 Contributor
176 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed May 6, 2014

Not particularly newer hotel, but very well maintained and spotless. Staff very attentive and provides good service. Rates are good for the wine country. Good value in an non luxury hotel.
Had intial concerns about potential noise from highway and mainstreet but room was quiet

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hamiltonbergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Needles, United States
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 1, 2014

We recently had a wedding and lodged our guests that this hotel. The staff were extremely attentive to our needs and made our quests welcome and comfortable. I highly recommend this lodging venue for group gatherings and hospitality.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Petaluma
1.4 mi away
Sheraton Sonoma County - Petaluma
3.0 mi away
Quality Inn Petaluma - Sonoma
1.2 mi away
Hotel Petaluma
Hotel Petaluma
#5 of 8 in Petaluma
159 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Metro Hotel & Cafe
Metro Hotel & Cafe
#1 of 8 in Petaluma
755 reviews
9.4 mi away
Best Western Sonoma Valley Inn & Krug Event Center
8.3 mi away
Best Western Inn
Best Western Inn
#4 of 10 in Rohnert Park
683 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Petaluma Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Petaluma Inn

Property: Best Western Petaluma Inn
Address: 200 S McDowell Blvd, Petaluma, CA 94954-3506
Phone Number:
Location: United States > California > Sonoma County > Petaluma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Petaluma
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Petaluma Inn 2.5*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Best Western, Travelocity, Expedia, Hotels.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your Best Western Petaluma Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Petaluma Hotel Petaluma
Petaluma Best Western
Best Western Petaluma Inn CA - Sonoma County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing