Like some of the other reviewers, I don't understand the high ratings for the Metro. My group of 3 was disappointed in many respects. Pluses: Location, reasonable affordability by Petaluma standards, clean. Minuses: A bit shabby, with some maintenance issues--for example, a leaking faucet, and all but one light was out in one of our rooms. In a suite, the bathroom was located on one end, so one person had to travel through the other's bedroom to access it at night. (Would have been helpful to know this in advance, as this is not how suites are normally laid out. Yes, we know the place wasn't designed as a hotel.) No shades, and on the west side in the summer, that is a serious omission. One of our rooms became very hot as a result of the sun, even though the curtains were closed. No control of heat or AC, and the fans that were provided could do only so much. No nite light or the equivalent available in the bathrooms, and none were available to lend out. Breakfast was caffeine-only coffee or tea, 2% milk, and one type of bread (said by another reviewer to be cut-up Costco muffin, and I believe it). For these prices, it seems like skim milk, juice, and a couple other continental breakfast items ought to be available. Most of the time, no one was available to answer questions except by phone, although the staff did try to be helpful. The walls are quite thin, but on the plus side, the hotel has a strict quiet policy after 10, and most people adhered to it. I generally prefer places like this to the chains, but not in this case.
- Official Description (provided by the hotel):
- Unique style that'll make you feel like you're miles away in a chic French inn, yet feel right at home. Luxurious queen beds, a clawfoot tub and shower, cable TV, maid service, not to mention complimentary crepes and pour over coffee in the morning!Located in Sonoma County Wine Country. Only non smoking rooms. ... more less
- Reservation Options:
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- Also Known As:
- Metro Hotel Petaluma
- Metro Hotel And Cafe Petaluma, CA - Sonoma County