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“A little GEM in Paso Robles”

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Courtyard Paso Robles
Ranked #10 of 18 Hotels in Paso Robles
Certificate of Excellence
Reviewed January 28, 2013

My daughter, myself and our dear Uncle Albert decided to rediscover the Central Coast and do some olive oil and wine tasting. We researched some places to stay and the Courtyard Paso Robles looked perfect. Well, low and behold -- IT WAS PERFECT!

I cannot say enough about this little GEM. Lovely surroundings with clean & spacious rooms. There is a pool, jacuzzi and a gym all of which are kept clean and well equipped.

The Staff were beyond exceptional which, of course made our trip that much more enjoyable:

Thank you, Obed, Erica, Stephanie, David Flore, Nicole, Whitney, Norma, Kim & Ian FOR EVERYTHING!!!

YOU ALL ROCK and I already miss ya all....all of you were awesome, courteous and professional.

By far my favorite Courtyard and cannot wait to go back and visit. Wonderful time at the Paso Robles Courtyard.

Mr. GM, give your fantastic staff a raise! Obed, btw is my SUPER STAR!

Cheers and warm aloha,
Donna

  • Stayed: January 2013, traveled with friends
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1  Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodger H, General Manager at Courtyard Paso Robles, responded to this reviewResponded February 7, 2013

I will definitely praise our wonderful staff. We hope to see you again soon! Glad to hear you had a wonderful time.

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357 - 363 of 495 reviews

Reviewed January 27, 2013

This is a newer Courtyard Marriott. My room was very comfortable and well appointed. The staff here are extremely friendly and offer very high service. Great location. My only two complaints are things I see at a lot of Marriotts in general which is why I don't retain my Platinum status with the chain but stay loyal to various others. The television channel selection seems very male centered with LOTS of sports station offerings but limited channels that I like. Where is Food Network??? The other issue is with the internet. Internet access is not very good. Not consistent. Having said that, I would still stay here again and recommend. Overall a very good place.

Stayed: January 2013, traveled solo
1  Thank slgiberson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2013

We celebrated our daughter's 21st birthday in Paso Robles, and the Courtyard Marriott was conveniently located near wineries, downtown, and the town square. We used Marriott Rewards points to book adjacent rooms for our family of four, and the accommodations were clean, spacious and comfortable. The hotel is located just off the 101 freeway, and our room overlooked the parking lot so we never heard any noise. We enjoyed the reasonably priced breakfast buffet one morning, and walked over to the House of Bagel for breakfast sandwiches another day. The hotel was festively decorated for the holidays, and the service staff was friendly and helpful. We used the well-equipped fitness center every day before embarking on our Paso Robles adventures. We enjoyed wine tasting at L'Venture, Peachy Canyon, Niner and Shale Oak, and olive oil tasting at Pasolivo. At Firestone Walker Brewery, we scheduled an interesting and informative tour. For dinner, we highly recommend Buona Tavola and Thomas Hill Organics. The Courtyard Marriott was the perfect hotel for our Paso Robles wine tasting vacation!

  • Stayed: January 2013, traveled with family
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1  Thank KikoSadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodger H, General Manager at Courtyard Paso Robles, responded to this reviewResponded January 26, 2013

Thank You for staying with us and your review of our property. We're glad to here you enjoyed your visit. Paso Robles is a great place for a 21st or any birthday!

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Reviewed January 24, 2013

Had a wonderful time in Paso Robles recently during my first visit to the local wineries. Stayed at the. Courtyard and was very pleased with the accommodations and the extremely helpful and professional staff, especially Erica and Obed who were terrific to me and my family. We all enjoyed our trip to Paso Robles and the Courtyard played a big part in our vacation enjoyment. Look forward to our next stay at the Courtyard in Paso Robles!

Al Rodriguez

  • Stayed: January 2013
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1  Thank ahr7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodger H, General Manager at Courtyard Paso Robles, responded to this reviewResponded January 26, 2013

Thank You for staying with us and your review here on Trip Advisor. Our management team and myself will praise Erika and Obed for their continued great service.

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Reviewed January 23, 2013

This was the worst stay I have ever had in a Marriott facility of any category/brand! Period!

We arrived on Sat Jan 19, in late afternoon from all-day driving just in time to take a quick shower and dress for a dinner engagement. The shower started weakly, with only half or so of the water reaching the shower head and the remainder leaking away from the tap. But I thought I could manage. Halfway through, once covered with shampoo and with my body lathered up, the shower head stopped flowing altogether and very little cold water was dripping from the tap. There I was, cold, covered in soap, a dinner party commitment looming, no rinse water, and madder than I can express. Eventually, by crouching under the tap in the tub, I was able to more or less rinse off the soap. Needless to say, we were late for dinner.

The desk clerk sent up the Maintenance Manager (Mr. Steve Rice, Chief Engineer apparently, also the site manager) to fix the problem while we were gone. When we discussed it in the morning with Mr. Steve Rice, we learned that the problem was due to low water pressure and a poor diverter design. This, we were told, is a known problem and "they" may have to redesign the diverter and install new ones. With a large smile and profuse apologies for our inconvenience and ruined evening, Mr Rice offered to credit us 1,000 points as compensation - talk about insult piled on injury!!.

Now think about this. This is a known problem which is not fixed so Paso Robles Marriott's management, is KNOWINGLY exposing their customers to this annoying inconvenience!! Mr Rice insulted us with an offer of compensation equivalent to 4% of the point value of a stay (25,000 points) at this Marriott – four ([--]) percent!!! This is neither the performance nor the level of service we have come to expect from Marriott. Incidentally, we stayed the next night at the Courtyard Marriott in Salinas and it met all expectations. The management of Paso Robles Marriott should do some bench marking and send Mr. Rice (Chief Engineer) visit them and take lessons.

  • Stayed: January 2013, traveled with family
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2  Thank 1stMalka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodger H, General Manager at Courtyard Paso Robles, responded to this reviewResponded February 7, 2013

We are very sorry for the inconveinence this has caused. I am terribly sorry you were late for your dinner event. Sometime when we do not meet a guest's expectations we always invite them back to prove we do our very best to satisfy every guest, everyday.

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Reviewed January 23, 2013

This property has remained consistantly well-managed since opening. The staff is friendly and the wine bar is a nice gathering place to discuss the days adventures over local wines.
The location is convenient to all winery locations in Paso Robles and Templeton.

Room Tip: Rooms facing the west side do not face the freeway, but don't have as good of a view. I like the...
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  • Stayed: January 2013, traveled as a couple
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Thank its_Marci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013

We booked this hotel for some wine tasting and relaxing before the new year. We were so impressed by the knowledge, friendly staff. They helped us plan out our itinerary of tastings, even calling ahead to the different wineries to double check on wines we were interested in. Surprised to find this level of concierge services at such a modestly priced hotel. On our last night we chose to stay in and ordered room service with our friends. Again so surprised to find the high level of quality meals available. Needless to say, we will be back!! Again and again!

  • Stayed: December 2012, traveled with friends
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2  Thank Carla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodger H, General Manager at Courtyard Paso Robles, responded to this reviewResponded January 15, 2013

Thank You for being our guest. I'm glad to hear how great of service you received. The food here is awesome and on top of that our new menu is rolling out soon! Thanks again and have a wonderful New Year!

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Additional Information about Courtyard Paso Robles

Address: 120 S Vine St, Paso Robles, CA 93446-3736
Phone Number:
Location: United States > California > San Luis Obispo County > Paso Robles
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Paso Robles
#8 Family Hotel in Paso Robles
#9 Romantic Hotel in Paso Robles
Price Range: $130 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Paso Robles 3*
Number of rooms: 130
Official Description (provided by the hotel):
As a guest at the Courtyard Marriott Paso Robles, you'll be embraced with superior accommodations here in the heart of wine country, ideally situated off of Highway 101 surrounded by over 225 local wineries within a 5 mile radius as well as the famous FireStone Walker Brewing Company. We are centrally located near beaches and attractions such as Hearst Castle, which allows our guests to take advantage of the best of the central coast region while staying with us. We are also excited to announce that our hotel has just completed renovations / remodel February of 2014, which focuses to further increase comfort for families and business travelers alike. Guests will see and feel a difference the second they step foot into one of 122 rooms or 8 suites with fresh carpets, draperies, new furnishings, light fixtures and wall vinyls. New, cotton-rich linens and plenty of fluffy pillows will ease guests into a sound night's sleep, while top-notch amenities including complimentary high-speed Internet, in-room coffeemakers, mini-refrigerators, comfy sofas, and large flat-screen TVs with premium movie channels are designed to spoil even the pickiest of leisure travelers. Business executives will enjoy new ergonomic chairs while working at spacious desks with plenty of electrical outlets along with 24/7 access to our new business center located adjacent to lobby. Visitors who need to grab something to eat can do so with ease thanks to the centerpiece of the newer lobby renovation, The Bistro - Eat. Drink. Connect. Open for breakfast and dinner, The Bistro offers Starbucks coffee, a wide selection of healthy food options and a number of tasteful selections of Paso Robles' own local wine and beer. With its superior accommodations, unexpected touches and focus on the needs of today's business & leisure traveler, the Courtyard Paso Robles hotel offers an outstanding value. Furthermore, just as you'd expect from a fine hotel in Paso Robles, California, there's a heated pool and spa to soothe and relax you. We look forward to your stay! ... more   less 
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Also Known As:
Courtyard By Marriott Paso Robles Hotel Paso Robles
Paso Robles Marriott
Paso Robles Courtyard

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