We had such high hopes. Booked it for our anniversary on a recommendation from a friend. Very disappointed. Room seems delightful, until evening when you hear the continuous noise of a nearby pump ALL night long. Got there late afternoon and asked about getting a bite to eat, and some wine of course, being in wine country, and considering that their bar/restaurant doesn't open until evening (strange since they would likely have leisure clients, there for wine tasting and nibbling anytime of day!). They had no recommendations whatsoever. In fact we asked several workers there and no one even seemed to know the town at all. Luckily we ventured RIGHT NEXT DOOR and had a fabulous panini and several glasses of local wine in a lovely courtyard. At least we had our in-room massage to look forward to - nope, the spa service messed up and there was only one therapist available. They tried to make up for it, but I would've expected that they'd have better communication with their outsourced spa service. The next morning we were surprised to find that there was no room service. By the time we got dressed and ready to head out to breakfast, we opened the door to find a delicious looking continental breakfast that had gone untouched and spoiled, since no one bothered to mention it when we checked in or even include it in the room literature. Oh, and if it matters, the shower was beautiful and completely dysfunctional since the water pressure was so terribly low. We decided next time to stay at the new Courtyard Marriott and save our money for more bottles of wine. For the money, they've really missed the mark!
- Official Description (provided by the hotel):
- Hotel Cheval is Paso Robles' finest boutique, luxury hotel, located in the heart of downtown. Situated in California's prized Central Coast food and wine region, this sophisticated and intimate hotel offers well-traveled guests an experience unlike any other in the area. Hotel Cheval features exceptional, personalized service amidst thoughtfully designed and refined accommodations. ... more less
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- Also Known As:
- Cheval Hotel Paso Robles
- Boutique Hotel Cheval