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“Terrible experience from start to finish”

Thomas Hill Organics
Ranked #4 of 193 Restaurants in Paso Robles
Certificate of Excellence
Price range: $15 - $40
Cuisines: American
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine, Special occasions, Business meetings, Families with children
Dining options: Lunch, Dinner, Brunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Cross street: Entrance in Alley
Description: Thomas Hill Organics is a farm-to-table restaurant dedicated to serving creative, fresh food and highlighting unique wines from the Central Coast. With a dynamic menu reflecting our local abundance, Thomas Hill Organics sources a vivid array of fresh ingredients to concoct bold, imaginative dishes. What began as a humble organic CSA showcasing the Central Coast’s bounty quickly evolved into a popular destination for creatively prepared, honest food.
Orange County, California
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Terrible experience from start to finish”
Reviewed January 3, 2011

Our party of six dined at Thomas Hill a few days before New Years Eve. We called for directions and the person answering the phone had no idea where they were located. We should have known from the start that this meal was going to be a disaster.

We were seated promptly for dinner on the outside patio (it appeared that 90% of the restaurant's seating was outside). It was about 40 degrees, so outside seating wasn't the best of ideas, but not the restaurant's fault. The hostess set up space heaters, but we were generally uncomfortable most of the meal, eating with heavy jackets and scarfs. Not suprisingly, the restaurant was mostly empty outside.

Thoms Hill was kind enough to list six overpriced entree selections on the menu. One was a beet risotto, which I would not consider an entree, so really there were 5. We were then told the lamb was sold out, reducing the choices to 4. After ordering, we were told there was no more Sea Bass, so we were down to 3. Three entree selections? What was the point of opening that night?

Of the limited remaining choices, there was pork tenderloin, seafood stew and short ribs, all for over $25. We each begrudgingly selected an entree. The waitress announced that the seafood stew had clams, mussels, shrimp, barramundi (or some fish that "resembled salmon" according to the waitress). When the stew arrived it had 3 shrimp, heads still on, a few mussels and clams and zero fish. When we pointed this out to the waitress and worked to disssemble the shrimp from their heads so that they could be eaten, she was kind enough to bring a small piece of Barrmundion a side plate. How nice. The short ribs were fatty and served with a side of charred (read burnt) califlower. Nobody brought themselves to pay $25 for a few slices of pork tenderloin, so I can't report on that. In all, the meal was aweful.

We casualy expressed our displeasure at the limited entree options. The staff made zero effort to accomodate us, issued no apologies and were as cold as the Paso winter air. We were happy to pay the hefty bill and run out of the place.

I rarely leave bad reviews. This place is the exception.

  • Visited December 2010
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jsr914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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612 reviews from our community

Visitor rating
    376
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    47
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Should be michelin rated”
Reviewed December 13, 2010

Not sure if it is or not, but the best restaurant I"ve been to in the S. California region. The ingredients were top notch, fresh, and so flavorful. The setting was so quaint and very romantic. We had the braised shortribs and venison, and both were utterly delicious. It's too bad that they're not closer to LA.
If you're in the wine country, you have to try this restaurant!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sylk1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC
Level Contributor
73 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 173 helpful votes
“Wonderful evening”
Reviewed November 11, 2010

We are foodies and this restaurant is one of the best we've been to. Partially covered courtyard setting but with heaters so very pleasant on a November evening. All local and organic ingredients so menu changes and some substitutions are made. The braised rabbit taco starter was outstanding - the table next to us had them too and were also raving. Service was fun and efficient, fireplace added great ambience to a nice space. Go there if you are in Paso Robles - and the wine is great too. Visit Tablas Creek Winery if you are in the area.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank freestyletoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Wonderful”
Reviewed September 27, 2010

Great courtyard, peaceful, relaxing. Wonderful food! Loved it!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HeedAdvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA/Paso
Level Contributor
53 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Very much enjoyed!”
Reviewed September 9, 2010

We've eaten at Thomas Hill twice now -- once for lunch and once for dinner -- and have had very good meals both times. The courtyard seating is really lovely and complements the delicious local cuisine. We would definitely eat there again!

Helpful?
Thank KAKLA/Paso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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