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“Excellent rooms and service not matched by restaurants”

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The Langham Huntington, Pasadena, Los Angeles
Ranked #1 of 31 Hotels in Pasadena
Certificate of Excellence
Carmel, CA
Level 6 Contributor
148 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Excellent rooms and service not matched by restaurants”
Reviewed March 18, 2014

The title of my review says it all. It was a wonderful stay with wonderful room and service, but the two restaurant we tried don't rate "wonderful". Very bland food in their "Terrace" and not much better in the bar. Recommend staying at this wonderful old and beautifully maintained place and having meals elsewhere.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank PatioPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,770 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (405)
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English first
North Hollywood
Level 1 Contributor
3 reviews
Reviewed March 18, 2014

Staying at the Langham in Pasadena is a special experience because they make you feel so very welcome. We always stay for a weekend of complete relaxation, staying poolside for a few hours to enjoy the warm pool and the available food and drinks. The rooms are extremely elegant yet very comfortable. The rooms have great views of the mountains or valley. The food available at The Terrace restaurant is top-notch. We also enjoy a visit The Tap Room for cocktails and small bites, and on weekends there is live music by a trio of musicians. And it's great to have a place like this less than a half-hour away from Los Angeles.

  • Stayed March 2014, traveled as a couple
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Helpful?
Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level 6 Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 17, 2014

We stayed here when in the LA area touring colleges with our son and it was the perfect place to retreat to each day. Given our informal dress and purpose I was a bit nervous when we pulled in; the grounds are gorgeous and the parking lot was filled with expensive sports cars. But the staff are exceptional and welcoming whether you are a guest there for a wedding or formal event, or whether like us you are simply touring. We didn't eat at the Royce, but the Terrace was excellent. Our room was comfortable and had an outdoor patio area overlooking the gardens that made a perfect place to sit and read. This is an incredibly calm and beautiful place just a few miles from the bustle of LA and I will definitely stay here again when out West.

Room Tip: Get a patio
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  • Stayed March 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank TGMerrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed March 17, 2014

Visited the Langham Huntington, Pasadena with my girlfriend to escape a miserable New York winter... And they couldn't have done a better job!

We were upgraded to a beautiful Huntington Suite, complete with a welcome amenity. Thanks to Colleen, who we called before arrival. Brady, the Front Office Supervisor, was professional and efficient... Absolutely GREAT staff.

The pool and hot tub speak for themselves. Phenomenal. The Terrace had a lovely menu.

I arranged a rose pedal turndown for my girlfriend, which they executed perfectly. We simply cannot fault this hotel. Thanks to all for an absolutely amazing stay, and hope to return soon!

  • Stayed March 2014
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Helpful?
Thank Szangrillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 15, 2014

I would have given this hotel 6 out of 5 stars if not for the little incident that we encountered while staying there. We went stayed there for about 3-4 days in October 2012 (the When did you travel part only went as far back as April 2013, so please ignore that part), but i felt that since I am reviewing some hotels, I have to share with fellow travellers even so long after.

The place is awesome! The hotel itself is tucked away in a nice neighborhood where the houses forms a nice view in their own right. The staff that we met were all courteous and very friendly. They also had valet service, and provided complimentary tea and coffee at the lobby every morning. Once you stepped into the building, it's like going back 200 years to the era where the decor looks like the Rococo style - so Victorian, so delicate, so nice, just like in story books. Everything is so well thought of, amenities in the room are great, we are want for nothing here. The place itself looks unbelievable, with just a tripod with us, we took some very nice pictures that looked like they came out of photo shots.

One fine day, thinking that the hotel has been so nice, I very trustingly left my face creams on the dresser in the morning before we went out. I'm usually a little OCD, so a slight change in arrangement of things will take my notice. When we got back to the room, i noticed a slight shift of the pots of creams right away. I am using Sulwhasoo, which came with a small little stick that i used to get the creams out, so there should be uneven holes in the cream inside the pot. When I opened it, true enough I saw finger mark in the surface of the cream.

We were actually trying to get the hotel to compensate us on the cream, being a very personal item and everything.. In terms of hygiene, I would feel a little yucky to use something that other people have had their fingers in. And we even directed the hotel staff that the nearest place the creams can be obtained is from Bergdorf Goodman. But they were unable to do that, and instead only waived the charges for our valet parking. We requested for a follow-up, but none was seen to date.

Overall, I would still consider to stay with them if I ever go back to LA for vacation, but I would be sure to be very careful with my belongings.

  • Stayed April 2013, traveled as a couple
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Helpful?
2 Thank Nelly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this review, March 28, 2014
Good Afternoon Nelly,

Thank you for taking the time to relate your experience at The Langham Huntington, Pasadena and for sharing your less than satisfactory experience with us. We have sent a private message to you and are hopeful for the opportunity to speak with you directly regarding the disappointments you encountered.

We look forward to hearing from you.

Warm regards,

Christoph Moje
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

Langham is a wonderful place to stay with all the amenities available right there for guests to enjoy. Everyone was friendly and accommodating. I would not trade it for anything else. It is second to none.

  • Stayed February 2014, traveled on business
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Helpful?
1 Thank maloualivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
1 review
Reviewed March 12, 2014

The Langham Pasadena is my most favorite hotel, EVER! The rooms are great, the bathrooms sumptuous and the service excellent. Every employee makes you feel as if they are happy to do your bidding and do so with a smile. It is located in the most beautiful neighborhood in Pasadena so taking a walk is great fun. The breakfast on the terrace is delightful and altho we did not stop in the bar, it looks great.

  • Stayed March 2014, traveled with family
    • Value
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Helpful?
Thank Omaha2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham Huntington, Pasadena, Los Angeles

Property: The Langham Huntington, Pasadena, Los Angeles
Address: 1401 South Oak Knoll Ave, Pasadena, CA 91106-4508
Phone Number:
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pasadena
#1 Family Hotel in Pasadena
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham Huntington, Pasadena, Los Angeles 5*
Number of rooms: 380
Official Description (provided by the hotel):
Capturing the grace and elegance of a bygone era, The Langham Huntington, Pasadena, Los Angeles is located at the base of the picturesque San Gabriel Mountains, just nine miles north of downtown Los Angeles in beautiful Pasadena. Located on 23 acres with grand historic ballrooms and gardens, the landmark hotel features delectable dining, the award-winning Chuan Spa and a number of recreational choices such as tennis programming, fitness classes, swimming and nearby golf. ... more   less 
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Also Known As:
The Langham Huntington, Pasadena, Los Angeles Hotel Pasadena
Langham Huntington Hotel
The Langham Huntington Hotel

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