This is a great location, walking distance to almost everything in Pasadena. However, this hotel lacks the commensurate room quality and services expected of a premium hotel. At Check in breakfast coupons, included in the room rate, were not provided, had to be requested three times and only arrived minutes before breakfast. (why couldn't these be issued at check in?) On the up side, the breakfast buffet and service is really good! Bell services were non existent. The room was small and furnishings were old and worn. No refrigerator or microwave. In General, the expected perks of a premium hotel are realized more in the value of a Garden Inn or Homewood Suites. The cost of "extras" in "premium" hotels can often exceed one night room rate and are usually included with a better room at a lower price at these "lesser" properties. This hotel is no exception. If location is key to your stay, this is a great place. If value is important, stay at a "lesser" hotel
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- Also Known As:
- Hilton Pasadena Hotel Pasadena
- Hilton Hotel Pasadena
- Pasadena Hilton Hotel