Our family stays at Hiltons whenever we have a choice in hotels. I rank the Hilton Pasadena at the bottom of that list.
The hotel has a good location. It's an easy walk to Old Pasadena and very near El Paseo Mall.
The hotel is very dated with a bland 1960s feel to it. There is nothing special about the architecture. The lobby has tried to update but it too feels dated.
When we checked in the desk clerk was not overly friendly. She was not rude, but she did not seem to welcome us either.
Our room was very small. The room like the rest of the hotel seemed dated. The bathroom also was tiny. Although this was a nonsmoking room, the room did smell like cigarette smoke.
We had a nice view of the San Gabriel Mountains.
Many small things just did not happen here. It took the valets a long time to get the car (even though we gave plenty of time to call down), we asked for extra towels which we never got, our room service order was a half hour late.
The service level is not up to Hilton's standards and the hotel is in need of a large make over. I probably will not stay here again.
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- Also Known As:
- Hilton Pasadena Hotel Pasadena
- Hilton Hotel Pasadena
- Pasadena Hilton Hotel