We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location for an event at the Convention Center, otherwise, this is just an average hotel.”
Review of Sheraton Pasadena

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sheraton Pasadena
Ranked #9 of 31 Hotels in Pasadena
Ohio, USA
Level 6 Contributor
447 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 848 helpful votes
“Great location for an event at the Convention Center, otherwise, this is just an average hotel.”
Reviewed September 15, 2012

I stayed at the Sheraton adjacent to the Pasadena Convention Center for a week in early September while attending a conference for a professional society. The Sheraton was one of the host hotels for the event, due in large part to its location next to the convention center. That point made the Sheraton a great choice for this event. However, as a hotel, I found the Sheraton to be average.

I believe this is an older establishment. While it appeared to be in good shape, it had an old building vibe. However, the guest rooms were very large (at least the one I was in) and were well appointed. I has a king bed room and there was a lot of space in the room. The bathroom was also well appointed and had plenty of space. There was a good size flat-screen TV in the room along with a coffee maker, ironing board and iron, hair dryer and the normal toiletries. My room also had a safe, however a colleague was displeased to find that her room did not have a safe, so if you feel the need for one, you had better check with the front desk.

There are plenty of outlets in the room, particularly by the desk. I did have to move one of the nightstands out away from the wall to access the outlet by the bed. There is wireless internet in the room for $9.95 for 24 hours.

There is a nice fitness center in the Sheraton on the second floor. I believe there were three treadmills, three ellipticals and a couple bikes, in addition to free weights and some weight machines. There is a small business office (two or three computers and a printer). The small bar is dark and has limited seating, but you can get food there as well.

I ate in the restaurant, Soleil, three times during the week, once each for breakfast, lunch and dinner. The food is good and the service is prompt and friendly. The prices seemed reasonable for lunch and dinner, although the breakfast buffet was a little overpriced for what was offered. I really liked the bacon, cheeseburger I had for dinner.

The elevators were extremely slow. There are three, so you would expect a little faster service, but it seems to take quite a while for one to arrive and for them to move from floor to floor. The only thing that is fast seems to be the doors, as they do not stay open that long. Go figure.

The room was a little noisy. On two evenings I could hear the folks next door (talking and the TV). But they were quiet before it got late, so it was not a issue this time. I’m just glad they were not late night partiers.

The staff was great. Everyone I saw was friendly and helpful from the desk staff to the cleaning crew, security and the folks in the restaurant and bar.

Overall, I had a good experience at the Sheraton, but it was nothing special. The location was great for my event at the convention center, but otherwise I felt the hotel was just average. That said, I would consider staying here in the future, if I were attending another event at the convention center.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OhioHick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

809 reviews from our community

Traveler rating
    227
    308
    162
    61
    51
See reviews for
165
155
53
308
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Washington, DC
Level 6 Contributor
209 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 6, 2012

The staff here is very friendly and hospitable. Great location in a tranquil setting next to the Convention Ctr. and near a mall. The beds are fabulous like all Sheratons and the food service is great. Great and affordable breakfast buffet. This small hotel (only 5 floors) made my first stay in Pasadena great and I'd definitely stay here again!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJP57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinleyville, California
Level 5 Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 2, 2012 via mobile

We have often stayed at this hotel as it is close to downtown Pasadena. This stay was unusual as we had people next door who sounded like they were in our suite with us. They were loud until midnight and started in again at 6 am. We were so annoyed that we called hr front desk. The next night everything was okay.
But if you want a clean room, with good services, close downtown, you.can't go wrong.

Stayed August 2012, traveled with family
Helpful?
1 Thank CinSav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooresville, NC
Level 5 Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 28, 2012

Not too much notable about this hotel, which is good considering the brand. It is a standard Sheraton in Pasadena, near several shopping and dining options. Also, it's close to many places where people may work (me, for instance).

As with most Sheratons, the bed was comfortable, the bathroom was clean, and the service was attentive. The breakfast buffet was included in my rate, and that's a very good attraction. They seemed to have some of everything.

I'd definitely stay here again, and I'd recommend it to anyone headed to Pasadena.

Room Tip: Low floors don't have a great view. Not sure about the higher ones (it's only 5 stories).
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SegundoLunadeMiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYCha
Level 4 Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 27, 2012

It is in Pasadena, very nice area, and the hotel is OK, clean, nice people, but nothing outstanding, it is just another Sheraton. The room is small, clean but old. The hotel has an underground parking (need to pay for). My stay there was OK.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Visalia, California, United States
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 27, 2012

I was very pleased with the service and location of the hotel. Next to the Convention Center and everything in Old Town is within walking distance. The hotel is a little older but well maintained. The bedding and the shower head were pluses for us. Park on the lower level to get close to the elevators.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyndhurst, New Jersey
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 17, 2012

This hotel has great location and is clean the staff nin helpful and curteous overall a great place to stay while visitng or on business in pasadena. Paying for parking can be a problem but it is a problem parking outside they should give a discount

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neri O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Experience l, Manager at Sheraton Pasadena, responded to this review, August 19, 2014
Thanks for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pasadena hotels
0.4 mi away
The Westin Pasadena
The Westin Pasadena
#4 of 31 in Pasadena
1,380 reviews
0.5 mi away
Courtyard Los Angeles Pasadena/Old Town
0.2 mi away
Hilton Pasadena
Hilton Pasadena
#5 of 31 in Pasadena
1,205 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
DusitD2 Hotel Constance Pasadena
1.7 mi away
The Langham Huntington, Pasadena, Los Angeles
0.3 mi away
GreenTree Pasadena Inn
GreenTree Pasadena Inn
#10 of 31 in Pasadena
286 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Pasadena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Pasadena

Property: Sheraton Pasadena
Address: 303 Cordova St, Pasadena, CA 91101-2426
Phone Number:
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
Official Description (provided by the hotel):
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, Agoda and HotelQuickly so you can book your Sheraton Pasadena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing