I was expecting a decent hotel with the Westin name and the price I pay. Well the outside look of the hotel looks grand and that's it, as soon as you get into the room. No microwave or refrigerator. The reception said you can have a fridge for $10 a day. Beside, the room is old and dirty. I see stain on the toilet, towels and even the pillow case. And they have dust everywhere like the dryer and the tissue box. That's very disgusting. I talked to the registration lady the next morning. She didn't really apologize nor give me any compensation. She only offered to send the cleaning lady up. It was my worst hotel experiment and I feel like spending 4 star hotel price with a 2 star motel stay.
- Official Description (provided by the hotel):
- Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Pasadena Hotel Pasadena
- Westin Pasadena
- Pasadena Westin