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“Fraud alert” 1 of 5 bubbles
Review of Kings Row Gastropub

Kings Row Gastropub
Ranked #83 of 693 Restaurants in Pasadena
Certificate of Excellence
Price range: $5 - $30
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Bar scene, Large groups
Dining options: Late Night, Lunch, Drinks, Dinner, Full Bar, Outdoor Seating, Seating, Serves Alcohol, Television, Wheelchair Accessible
Dining style: Casual Dining
Cross street: Fair Oaks
Transit: Corner of Fair Oaks and Colorado Blvd.
Granada Hills, CA
Level Contributor
69 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Fraud alert”
1 of 5 bubbles Reviewed August 1, 2012

Friend and I walked in on a recent weekday lunch, we were the only two customers in the joint. Ordered a beer, soda, a couple of burgers with the bartender. $52 later, she told us we can sit anywhere we like so we decided to enjoy the outdoor terrace which is really nice.

Food arrived 10-15 minutes later by a server which during the course of our 1.5 lunch, we never saw again. We had to walk back inside to the bar to get a refill of a soda. Not a single person came to check on us. While the service was horrible, the food was excellent.

Two days later, while reviewing my online banking account, I see a charge for $62 from Kings Row. I look at my original receipt, and sure enough I only purchased $52 worth of food/drinks. I did not leave a tip due to the horrible service. Apparently, the bartender decided to add a 20% gratuity to our bill. Wow, really? For a party of two, during lunch, and you never came out to even offer a soda refill?

Shame on you Kings Row. You really don't have to stoop down to that level. Maybe that's why your place is empty.

After calling and complaining to the manager, I demanded a full refund which they obliged. In addition,I have filed a complaint with the L.A. County Dept. of Consumer Affairs for overcharging. Again, be careful of your CC charges with this joint! If you must go, use CASH and demand better service.

  • Visited July 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank joidevivre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Visitor rating
    23
    33
    4
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“GIN”
4 of 5 bubbles Reviewed May 14, 2012

Very strong gin cocktails.... dangerous! Nice outside seating area, I ate a burger but was too drunk to remember what it tasted like. Sure it was nice! Good jukebox downstairs!

Visited April 2012
Helpful?
Thank Loo24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“PLEASE don't waste your time...”
2 of 5 bubbles Reviewed March 1, 2012

I actually waited until after the SECOND time I went here to review this place thinking that this place might get better with age.. I was wrong..
I'm going to be quick and to the point..

1. The service out party received the first visit was HORRIBLE... Literally had to ask more than one person to refresh our water and to order cocktails...

2. "gastro pub"? The food was almost laughable, seriously. I ordered this shrimp sandwich thingy and it was literally HARD toast some garlic spread and shrimp.. That's IT!! I thought it was a joke..

3. Out of the EIGHT entrees we ordered on all the visits only one was "decent".. (I will add that the second visit was MUCH better as far as service though.. So at least they're improving some)

There are so many other options on Colorado Blvd, maybe you should give them a try first.. Sorry guys..

    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank FreddyTwoHands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pietro di Feletto, Veneto, Italy
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good food, good atmosphere”
4 of 5 bubbles Reviewed January 11, 2012

Ribeye, bacon and asparagus with an excellent beer. Also belgian beers.

  • Visited January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Flavio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
95 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
“THE BEST LOCALS BAR IN PASADENA”
4 of 5 bubbles Reviewed December 30, 2011

Amazing selection of beers. GREAT PUB FOOD. Family friendly atmosphere. Think - Cheers the TV show, or a Brasserie in Paris. Sports, and three distinct crowds. Lunch. Dinner for families till 7PM. After 7 the crowd gets younger and louder.

Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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