Water (both hot n cold) stopped running during middle of shower without any prior notice. Manager said it was due to renovation without apology, when I complained. So I asked to cancel and refund on my 2nd night, manager agrees, however when the site I booked contact manager, he refuses even though I have already checked out upon agreement. I ended up wasting my time calling them back and forth, money for a night because I needed another hotel. What a nightmare.
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