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“Location, location, location” 4 of 5 bubbles
Review of Courtyard Los Angeles Pasadena/Old Town

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Courtyard Los Angeles Pasadena/Old Town
Ranked #3 of 31 Hotels in Pasadena
Certificate of Excellence
Fort Myers, Florida
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Location, location, location”
4 of 5 bubbles Reviewed July 22, 2014

This hotel anywhere else would probably deserve a three star. However, the location is perfect so here are the 4 stars! Walking distance to Colorado Blv and all sort of great restaurants and shopping.

The rooms were nice, a typical Courtyard Marriot, comfortable, clean and quiet. The staff was very nice and friendly. For breakfast we used the Starbucks in the lobby area and bought some coffee and fruit there. Free wi-fi is always a plus. The fitness center is small and very closed but it seems to be enough as we never saw anyone waiting on any of the machines. The fitness center is clean and they check on it periodically, there are towels, water and headphones readily available.

We would definitely go back to this hotel if in Pasadena.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AVGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 24, 2014
Thanks so much for the fourth STAR! In our minds, you are the STAR but we are very appreciative.

Have a wonderful Summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (188)
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temecula
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed July 18, 2014

Oh my, I blasted this Courtyard last year, when I requested a quiet room and was placed in direct contact with renovations of rooms, waking up to drilling and hammering at 8:00! I received my reward this past weekend by getting one of those redone rooms! WOW! Jacuzzi tub, upgrades to desk, TV, a very comfy bed, fridge, microwave etc. I was very impressed and could have spent a week or more there! Check in was professional and I was given a pool view, which was so inviting! This location has happy hour and a restaurant; great location to walking around beautiful Pasadena. Overall a perfect experience!

Room Tip: I ask for a pool view room, some rooms face street and the traffic noise might bother. If you have...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank iluvthecoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 22, 2014
Well… it was so nice to have you back again at The Courtyard by Marriott Old Pasadena. Thanks so much for giving us a second chance after your first experience. We are most appreciative and hope to see you back again soon.
Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 16, 2014

I went to Pasadena for a conference and spent one night here. The hotel is nice and serves some food and wine in the lively lobby. I found this Courtyard to be comfortable and clean, and the staff was very friendly. The best thing about the hotel is the location; I really enjoyed walking around the surrounding streets admiring the beautiful architecture. Moreover, it's located 2 blocks from Colorado Street where there are many shops and restaurants. Highly recommended if you want to walk around Old Town.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BrendaAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 22, 2014
So nice to have you staying with us at The Courtyard by Marriott Old Pasadena. Thanks so much for sharing your experience and very thankful you got to enjoy all that Pasadena has to offer in your short time here.
Come back again soon, there is some much more to do here, including Concerts in the Park –directly behind the hotel, the Norton Simon Museum and Huntington Gardens just to name a few.
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san francisco
Level Contributor
310 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 bubbles Reviewed July 14, 2014

This is a Courtyard, and therefore you get what you expect (PS: I am lifetime platinum at Marriott)....that being said.....

This location is superb, you are only a few blocks from the center of town..

Pros:

Location: close to downtown Pasadena; close to freeway
Price: reasonable
Quiet
Nice room
Decent cafe in hotel (nice breakfast options)
Fridge in room
Hairdryer in room (got shower cap from front desk)
Friendly (helpful) staff

Cons:

Parking fee (I always hate paying for parking)
No room safe
AC never really cooled the unit down to a comfortable 68 at night

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bbb57aolcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 22, 2014
As a lifetime Platinum member, thank you so much for staying with us at The Courtyard by Marriott Old Pasadena and for your loyalty to Marriott.
Glad to hear our great location helped make this a great experience for you.
Safe travels !
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 13, 2014 via mobile

Location is very good: tucking in a quiet corner 2 blocks away from the main shopping street of Old Pasadena. Restaurants shops aplenty. Close to 210 ramp/exit.
Old building recently renovated with nice/modern lobby. Friendly, helpful staff. Room, bath is roomy. Microwave, fridge but no inroom safe. No central air conditioning but having a loud inroom air conditioner (biggest issue). Pleasant partial view of an old church on top floor window. $17 daily parking fee.

Stayed July 2014, traveled as a couple
Helpful?
2 Thank travel_stt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 11, 2014

This was our first stay at this CY hotel and we were impressed. Now, not all of the CY hotels have had entire renovations, some may have a nice lobby and such, but once you get to the room it is "early nursing home". Yes, brand inconsistency is a CY issue, but not with this hotel. Lobby, common space and all the rooms seem freshly renovated and are quite nice. Our room overlooked the interior courtyard and it was quite and we could open the windows at night for some fresh air. Generally good staff, a few stars and some who could use work on understand the needs of the customer. This hotel is prime for walking around Old Town Pasadena. If you haven't been there you are missing a treat. New LA area hot spot. Excellent shops, great places to eat and drink. Overall this is a good Courtyard, so good that we changed some reservations and return to this hotel for a second visit.

Room Tip: Rooms that open onto the interior courtyard.
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  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrTravelinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 22, 2014
Thank you so much for sharing your experience at The Courtyard by Marriott Old Pasadena. We are very pleased that you enjoyed our prime location, great places to eat and newly renovated hotel. This hotel is the new direction of The Courtyard brand. As one of our recent guest said so well, “this is not your Father’s Courtyard”. Of course none of that would be possible without you the customer. So on behalf of myself, our team and The Courtyard brand in general, thank you!
Have a wonderful summer and we very much look forward to your next stay.
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Boston, Massachusetts
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 10, 2014 via mobile

Courtyard is amazing. Its like they can read my mind. I checked in with ease, and walked into a beautiful room that had everything I wanted. A mini fridge, a microwave, usb ports everywhere, outlets near the bed, extra fluffy towels, a comfortable plush bed, a desk to work out, and no bellhops annoying us for tips(dont get me wrong, I love bellhops, but on business trips, I just want to get to my room!). There was a nice little sofa/ottoman set that was great to lounge on, and a little cafe downstairs that was actually affordable. A $4.99 kids meal was a bargain. There are also complimentary chocolates at the front desk. I was a bit embarrassed taking one after another though, but I couldnt help it, they were darn good.

And it doesn't stop there. The location is just awesome. I walked to the shops in Old Town after work, and my feet didn't get tired. Wow!

Thank you Courtyard, you set the standard for business travelers(with my family tagging along!)

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WonderCat314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Pasadena/Old Town

Property: Courtyard Los Angeles Pasadena/Old Town
Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott

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