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Courtyard Los Angeles Pasadena/Old Town
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Reviews (878)
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All reviewsgreat locationrose bowlwithin walking distancefair oakssink areamemorial parkparking garagefire pitself parkrestaurants and shoppingfront desk staffstarbucks coffeecolorado blvdvery nice stayquiet roomtwo blocksdefinitely stay here again
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Reviewed April 12, 2014

This Hotel is vey nice and close to the 134 freeway. The hotel is being remodeled but we arrived after it stopped for the day and left before it started in the morning. The staff were very friendly and professional. We received a small gift for being Marriott club members. We were put in a newly remodeled room. It was vey nice and spacious. The beds were firm and very comfy. The pool area was beautiful and very relaxing. Great landscaping. I wonderful place to decompress after a long day. The only down side was the bathroom sink area is small. The blow dryer was in a dresser drawer. There isn't much space to set things in the sink or bathroom area. A small stand of some sort would be helpful in the bathroom. There is a charge for parking. I would gladly come again and plan for more time to relax by the pool.

  • Stayed: April 2014, traveled with family
    • Value
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1  Thank watchthelambinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this reviewResponded April 21, 2014

Thank you so much for sharing your experience at The Courtyard by Marriott Old Pasadena. So glad you got some “me” time to relax by the pool. We hope to see you again soon!

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Reviewed April 12, 2014

We love this hotel and come here every chance we get. Everything is simply excellent. I have even become comfortable in the new lobby,which serves a delicious egg-white and spinach breakfast sandwich. The prior manager, Tim Bristol has been promoted to a new, bigger job -- and even he kept his office in the hotel. Now, they have remodeled and upgraded the rooms. And, i would like to correct one reviewer's error. There are at least three elevators (two more in the back) and perhaps four. I love this place!

  • Stayed: February 2014, traveled on business
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2  Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this reviewResponded April 21, 2014

Charlie,

Thank you so much for your kind words. So glad you are liking the newly remodeled rooms. And yes we have many elevators, three just like you said.
And that Tim Bristol character you are referring to….yes he has been promoted, but graces us with his presence frequently.
Thank you again for being such a loyal customer. We truly appreciate you.

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Reviewed April 9, 2014

Stay here for business every couple months. The rooms were showing major signs of their age, but they finally are renovating the rooms. I was on the verge of switching hotels in Pasadena, but now the rooms are clean, updated for business traveler, and modern. Just wish they would have installed thermostat instead of keeping window a/c. Upgraded toiletries would be nice too. The staff is very friendly and attentive. Marcus, at the front desk, always has a smile and is always asking if he can help. Hotel is within walking distance from shopping and restaurants on Colorado Blvd. I reco this hotel for business and family traveler.

Stayed: April 2014, traveled on business
Thank barkwood66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this reviewResponded April 21, 2014

Thank you so much for sharing your experience at the Courtyard by Marriott Old Pasadena. So glad you hung in there and stayed with us throughout the challenging time. We have about a month to go before all rooms are complete so the end is near. We truly appreciate you taking the time to recognize Marcus at the front desk. We will make sure he gets a big “shout out” from our team in appreciation.
Thanks again and hope to see you back soon.

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Reviewed April 1, 2014

It had been a couple of years since I stayed here, but my experience in January was consistent with prior experiences, which were all very good. The hotel had been remodeled since my last stay, with many upgradges to the common and dining areas. Food in the cafe is very good, and the hotel has a nice outdoor courtyard with a pool and hot tub that are a nice amenity. Rooms are comfortable. The only real downside is the fitness center which consists of a room about 15 x 15 feet, crammed with 5 pieces of cardio equipment and a small bench/weights. The equipment is in decent shape but it is often difficult to get access during morning or evening hours because the room fills up quickly.

Great location - near Old Town Pasadena and within walking distance of many great restaurants and shoppes. I recommend this hotel highly.

Room Tip: Rooms facing the interior courtyard are quieter.
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Love2Travel26x2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this reviewResponded April 2, 2014

Thank you so much for taking the time to share your comments about your recent stay at The Courtyard by Marriott Old Pasadena. The outdoor courtyard with fire pit, pool and hot tub is great place to unwind after a day of shopping in Old Pasadena.
The fitness center will be completely updated with new equipment and décor in the very near future so please be looking for these positive changes and more.

Look forward to having you back again soon.

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Reviewed April 1, 2014

The hotel is pretty big, there are two sides to it. One side is under renovation and the other side is the to be renovated side. We were placed in the to be renovated side, so the room looked very dated. They also only have one elevator, so some what of inconvenience if your room is really far away from the elevator . Like other reviewers mentioned, each floor has its own parking lot, so if you don't need to go to the lobby, you don't really need to use the elevator . Long story short, we had to changed the room because it wasn't cleaned yet, the front desk responded quickly to our needs and gave us another room.

The other room was on the other side where it is under renovation and our room was newly remodeled . Compared to the previous room that we stayed in, this is the price that I paid for. Everything is brand new and just looked really nice. I strongly suggest to wait until they are fully renovated before staying there or must request for a renovated room. What a big differences! However like others said there are still clutches in the renovated side, which I'm not going to mentioned because they resolved the problem.

All in all the stuff were extremely helpful and responsive to my needs. I will definitely stay here after it is completely renovated. If they are still under renovation I would stay at Westin instead, so I don't have to deal with all the inconvenience . I hope they will renovated the gym too, because it is small and dated.

All in all the rooms area bigger than Westin, wifi and great staff. However will not stay here until it is fully renovated.

Stayed: March 2014, traveled with family
Thank cranqee66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this reviewResponded April 2, 2014

Thank you so much for sharing your experience at The Courtyard by Marriott Old Pasadena. We truly appreciate your very detailed feedback and the kind recognition of our great staff.
The renovation is now over halfway completed which now means more rooms than not have been renovated. Another month or two and we will be fully competed. The gym will also be completely updated as well so please be looking forward to that as well.

With the Courtyard having Pasadena’s newest rooms, best location, free Wi-Fi, open comfortable lobby, reasonable food and beverage pricing and great staff, it just seems like an easy decision.

Thank you again so much for both staying with us and for keeping us in mind for the future.

Safe travels.

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