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Courtyard Los Angeles Pasadena/Old Town
Ranked #3 of 31 Hotels in Pasadena
Certificate of Excellence
Portland, Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Stay here”
5 of 5 bubbles Reviewed April 21, 2013

What a great hotel! Great people, great atmosphere! I usually stay at the Hilton when I come to Pasadena and I regret that it took three times coming here before I tried out the Courtyard. Within 30 minutes of being there I had gotten a complimentary breakfast coupon, a bag of goodies (with extra chocolates as they could tell I digged those), and a water and fruit plate brought to me poolside.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 23, 2013
Sarah,

Thank you for your kind words. We appreciate you taking the time to share your great experience here at Pasadena’s best hotel.
So glad we were able to finally lure you away from the Hilton. We will keep your chocolates safe, water chilled and your fruit plate fresh in anticipation of your next visit. Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Phoenix, Arizona
Level Contributor
185 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

Within walking distance of all the restaurants and shopping.

The rooms were well equipped, everything was present and in working order. The bed was comfortable, pillow selection good.

Rooms are on the small side, and generic. Liked the Paul Mitchell products in the bathroom. Towels were large, dried well, not soft though. Noise from ajoining rooms (and the one above) was higher than usual; the walls are pretty thin. You'll hear the hair dryer next door.

Loved the coffee/tea supplies on the credenza.

The wifi was so-so.

Room prices were high, Price to park was more than $15/day and was additional.

The bar...in California, so close to great vineyards...and you're serving what? The same bilge at the same ridiculous prices as the Courtyard in Rossford Ohio. Shame.

Restaurant food was just fine, lobby quite nice and always busy. My "view" looked at the roof of the gas station next door.

Room Tip: Up, and away from the elevator.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonoran_Skies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 16, 2013
Thank you for taking the time to provide feedback on your recent stay. I am sorry you experienced some challenges with noise. Our urban location is extremely convenient to Pasadena’s best restaurants and shopping and we hope you had time to experience some of them.
We will share your feedback on our wine choices and again do appreciate you taking the time to highlight your experience.
We do hope to have the opportunity to see you again in the future when travel and time permits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Very nice place. Everything is in walking distance. The staff is very friendly and helpful. Rooms are clean and comfortable. The next time I’m in town, this will be my hotel of choice. However I must add you should check your bill at checkout. I’ve stayed here three times and two of the three times I had erroneous charges on my final bill. The staff was very good about removing them.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manaboutwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 9, 2013
Thank you for your kind words. While our location is the best in Pasadena, our staff really makes the difference. I will make sure to share your positive comments with our team and please let me know personally if you experience and more difficulties with your billing.

Many thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

Stayed for a weekend of horse racing at Santa Anita. Hotel is centrally located, within walking distance of some fabulous restaurants, very comfortable hotel, and staff was wonderful. Assisted with all of our needs, including getting us into some great restaurants at the last minute. Thanks to all.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindafromscottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 9, 2013
Thanks to you for taking the time to share your positive experience at the Courtyard by Marriott Old Pasadena. Santa Anita is a great experience for those who have not been and we will be looking for some hot tips during your next visit. Until then, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

My husband and I recently stayed a Sunday through Thursday and this hotel was the BEST! He had business meetings in LA during the week while I played tourist exploring beautiful, historic Old Pasadena. Literally dozens of shops, restaurants, parks, movie theaters, etc all within walking distance! The room was large, comfortable, quiet and the staff was soooo friendly and helpful. The breakfast, bar and coffee shop in the lobby was more than sufficient. My husband travels extensively and says this hotel is his favorite in LA. I will definitely go back again!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FloridaLiketotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 9, 2013
Thank you so much for your kind words. It certainly sounds like you had a good chance to experience both our wonderful staff and all that Pasadena has to offer.
We appreciate you taking the time to share your experience. Our hotel the perfect choice for business or pleasure. We will definitely share your positive experience with all of our team members. We very much look forward to welcoming you back to Pasadena in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buena Park, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

Great hotel, lovely clean and comfortable rooms. Secure covered parking garage. What an accommodating staff they gave us a few recommendations for lunch and dinner and even made the reservations for us. Everything is within walking distance in old downtown Pasadena.

We'd stay here anytime we're in Pasadena.

They even have a free breakfast however we didn't partake in it as we had plans for brunch downtown, otherwise I'd have gladly enjoyed the breakfast at the hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 9, 2013
Thank you so much for sharing your story with us. Our location truly is the best Pasadena has to offer. We appreciate to positive comments and hope to have you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 31, 2013

Our family of four stayed here from March 28 - 30th and were blown away by the attention given to the guests. We checked in with a friendly, energetic staff (I wish I got his name) who engaged every member of the family especially our boys. That evening, Michael made sure to tell our boys about the Dance 4 xbox game and helped our techonologically challenged family navigate the equipment. He was there again the next evening and personally approached my 8 year old to ask if he needed anything.

So impressed - even my husband who is hard to please said these guys knew customer service.

Will definitely stay here again - the overall experience from the staff, accommodations and food were excellent.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agapitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review, April 1, 2013
Thank you again for your kind words. Traveling with family can sometimes be challenging. I am pleased that we were able to exceed your expectations and make it a fun trip for all. Safe travels and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Pasadena/Old Town

Property: Courtyard Los Angeles Pasadena/Old Town
Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Phone Number:
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Marriott
Pasadena Courtyard

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