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“Above Expectations”

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Courtyard Los Angeles Pasadena/Old Town
Ranked #3 of 31 Hotels in Pasadena
Certificate of Excellence
Lexington, KY
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Above Expectations”
Reviewed July 25, 2012

We had a block of rooms in July for our daughter's wedding guests. The location is perfect...within walking distance to the shopping and restaurants in Old Town. The staff couldn't have been better. Without exception, they were friendly and helpful. Our guests were constantly commenting on the wonderful staff. The lobby/restaurant was beautiful...having been recently remodeled. Rooms were large and very clean. The furnishings look a bit dated, but in good condition. We enjoyed the pool and lovely patio seating areas, as well. We are so glad we chose this hotel for our group and would highly recommend it!

Room Tip: The rooms facing the courtyard are the quietest.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DML_Lexington_KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, August 9, 2012
DML_Lexington_KY:

We're so happy that we were able to accomodate your daughter's wedding guests during their stay here in Pasadena. We appreciate you taking the time out to say such kind things about our property and staff. We hope to see you in Pasadena soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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817 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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English first
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 24, 2012 via mobile

Surprisingly good hotel in a very nice neigbourhood, and very well located for visiting all you want to visit in Los Angeles.
Very friendly staff and a nice swimmingpool in a relaxed and quiet cosy atmosphere.
I would go back there for sure for our next visit.

Stayed July 2012, traveled with family
Helpful?
Thank Cyriel00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, August 9, 2012
Cyriel00:

Thank you so much for your kind review. We're thrilled that we were able to make your stay with us more than pleasurable. We hope to see you here in Pasadena again and look forward to serving you on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 20, 2012

I think I am switching to Marriott instead of staying as a loyal SPG member. :) Courtyards have wowed me for the past year or so. First, it was Courtyard in San Diego Liberty station, and now Courtyard Pasadena. We arrived late, and checked in at midnight. The staff was super helpful and even though there were others waiting in line to check in, he didn't seem rush and took the time to tell me the facilities, etc. of the hotel. I love that you can park the car on the same floor as your hotel room since the parking lot and hotel are connected.

The rooms are very clean, esp. on the day we arrived. They just steam cleaned the carpet and furniture. Food at hotel is excellence (it's good for hotel food). In addition, it's close to almost everything (shops, restaurants...) and even though it's close to the highway, you can't hear any highway noises.

Room Tip: Choose the top floor. We were on the 6th floor, and didn't hear much noises from streets.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, August 2, 2012
Wow is all we can say! Thank you so much for your kind words. We're glad to see that Courtyards will be your choice of stay in the future and take pride in knowing that you are one of our guests. We hope to see you out here in Pasadena soon and look forward to serving you on your next stay.
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Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2012

We stayed for 2 nights and couldn't have asked for a better stay. The location was great, it was close to all the shops and restaurants in Old Town Pasadena. We were traveling with our 1 year old and the pack and play we requested was in our room upon check-in, along with a tub toy. Our room was clean and it looked like the bathroom had just been redone. The entire staff was helpful, friendly and responsive to whatever we asked for. Would defnitely come back!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 19, 2012
That is absolutely excellent to hear! We are thrilled that your experience at our hotel was more than enjoyable. We look forward to serving you again on your next stay in Pasadena.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
265 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed July 17, 2012 via mobile

This hotel has a perfect location, great pool and courtyard, friendly staff, all adding up to a perfect stay

I stay at a lot of Courtyards; but this is an unusual Courtyard .... Their "bistro" works wonderfully! Reasonable food and drink in a friendly easy new approach ....

Their friendly staff make a big difference; true hospitality

Their pool, hot tub, fitness area, and courtyard make this hotel very special. Equal to some of the best super luxury hotels

Stay here and enjoy!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthernTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 19, 2012
Wow, those are very kind words! We greatly appreciate you taking the time out to say such nice things about not only our hotel, but our staff as well. We hope to see you here in Pasadena again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LORETTE
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 15, 2012

stayed here on business was convenient to everything, great price and staff was SO helpful.. would stay again. Rooms clean, can't say enough about the helpful front desk and hotel staff.
nothing bad to say..

Room Tip: ask for a room on the inside
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alyroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 19, 2012
alroy:

That's excellent! We're thrilled that you had such a pleasurable time while staying at our property, thank you so much for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex, England
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 7, 2012

We stayed for 2 nights in early May on our way from Bryce Canyon to Santa Barbara and the Marriott was conveniently located just off the freeway. The hotel was very pleasant and the cafe/restaurant was fine. We visited the Huntingdon Library and Botanic Gardens in Pasadena and they were spectacular, magnificent collection - shows what you can do if you spend your ill gotten gains wisely!

Stayed May 2012, traveled as a couple
Helpful?
Thank AdrianK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Courtyard Los Angeles Pasadena/Old Town, responded to this review, July 8, 2012
AdrianK:

We're glad to see that you were able to find our property on your way to your next destination and appreciate your kind words. We hope to see you here in Pasadena soon, and we look forward to serving you on your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Pasadena/Old Town

Property: Courtyard Los Angeles Pasadena/Old Town
Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Phone Number:
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott

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