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“Terrible atmosphere for afternoon tea” 2 of 5 bubbles
Review of Chado Tea Room

Chado Tea Room
Ranked #6 of 34 Coffee & Tea in Pasadena
Price range: $15 - $20
Cuisines: British
Dining options: Lunch, Reservations, Seating, Waitstaff, Wheelchair Accessible
Restaurant details
Dining options: Lunch, Reservations, Seating, Waitstaff, Wheelchair Accessible
Los Angeles, California
Level Contributor
369 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 175 helpful votes
“Terrible atmosphere for afternoon tea”
2 of 5 bubbles Reviewed February 23, 2014

This place is truly odd. It is a tea shop with a dining room offering afternoon tea service, including a wide choice of teas of all kinds, half-sandwiches, fresh-baked scones and small desserts served on a multi-tiered stand. The teas and the scones are great, the sandwiches just average. The problem is the ambience. It is a charmless, very plain dining room with worn, ugly carpeting, with a small, cheesy gift shop built into it. It is very noisy, between conversation at other tables and noise from the adjoining kitchen. Walk by the kitchen through a hallway to the dirty bathroom with broken-down fixtures, and you will be really put off. Lousy atmosphere, NOT a good place to enjoy high tea. Don't take me wrong, the tea itself is great, but I suggest you buy it and take it home.

  • Visited February 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank ECrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Visitor rating
    20
    14
    6
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
California
Level Contributor
66 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Go anywhere else but here”
1 of 5 bubbles Reviewed October 28, 2013

We arrived around 4 PM on a Saturday and it was very busy. We were seated but from then on we could not get anyone to take our order. We waited 10 mins then stopped a passing waiter and asked if they could send a server to take our order. He said yes and ran off. 5 mins. later when no one came to take our order we left.
With so many great restaurants nearby don't waste your time or money at this place.

  • Visited October 2013
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
Helpful?
Thank viajara821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
44 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“nice store and layout lots of teas to choose and buy”
3 of 5 bubbles Reviewed September 25, 2013

Visited with friends for a supposed tea tasting with a coupon. The tea tasting was informative but for the price we paid almost 80++usd with a coupon too...we felt we did not get our money's worth. This was for 3 persons.
The scone and the sandwich we ordered was good. The service was very slow and we had to ask for the same thing several times. Maybe they need more servers when it gets busy. Overall the experience was so so..I have been to many afternoon teas but this one did not leave too much of an impression.

  • Visited August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank shay12123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, GA
Level Contributor
1,250 reviews
457 restaurant reviews
common_n_restaurant_reviews_1bd8 474 helpful votes
“Tea Experience Better than the Plaza”
5 of 5 bubbles Reviewed August 19, 2013

We have had high tea in over 25 locations throughout the world. While visiting Pasadena, we tried Chado's Tea Room on Raymond Ave. While it's not tea at the Ritz or the Lanham in London, it was overall a marvelous experience. The two guys who set us up and served us could not have been nicer. I told them I really preferred coffee but wanted tea, and they suggested Mauritius blend that was strong with a hint of vanilla. Loved it. We had a choice between salad or soup to begin, which was unusual, but we loved having salad with toast points to begin. Then we were brought the typical sandwiches, cucumber chive, smoked salmon, egg salad and chicken salad all on grainy bread, and some of it was toasted to enhance the flavor. There were also two fresh, warm scones--one blueberry and one orange cranberry with clotted cream as well as two sugar cookies and two chocolate cups filled with cream and strawberries. We ate the scones first since they were warm, and they did not disappoint. At the end of the tea, when we thought we would burst, they brought one more item--a pa

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
176 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“Tea for 4 at 2 with 300 selections!”
4 of 5 bubbles Reviewed July 18, 2013

Although there is no sound abatment, which detracts a little from a serene, gentle experience, the Chado Tea Room is bustling with experiences. There is "High Tea" which is an afternoon tea experience (at any time of the day for $18 - 25 per person) or a Tea Tasting. The latter is a deep dive into tea and the tea drinking experience, allowing you to try many different teas as part of an education experience. The "Afternoon" tea, is just that: a great pot of tea with full service. The tables are slightly cramped for 4 people to each have a full 3-tiered service caddy, 4 pots of tea and 4 tea cups with 4 glasses of water -- and whatever extra you may have ordered! But, the scones (especially the ginger one) were delicious, with jam and cream (although not clotted cream). The tea sandwiches were flavorful, with a wide selection to choose your four from. The "cake" course has several to choose from, along with a cookie.
There are over 300 teas to choose from. This is a blessing and a curse. How can you possible read through the entire tea catalogue, and then choose what you want to try in the time the wait staff is willing to suffer? Anyway, after a quick review of as many as I could read, I had a very lovely "silver tips" top grade tea that was grand. The others I was with each had a different tea, and we all ended up trying each other's tea -- which meant we had a mini tea tasting of our own! The service was prompt, but a bit staid and aloof -- but that is par for the course for a "British-style" tea service.

  • Visited July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Lestertheinvestor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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