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Batya Swift Y
Teaneck, New Jersey

Clean, Comfortable, Pleasant

Review of Comfort Inn
5.0 of 5 bubblesReviewed Dec 16, 2018
I was in Palo Alto for a class and stayed at this motel for two nights. The room was spotless, the bed was comfortable and the desk staff were very nice and helpful. It was also good value for the money I paid, very reasonable.
Date of stay: December 2018
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Reviewed November 3, 2018 via mobile

If this place wasn't in Palo Alto the rooms would be $49.99 a night. Comfort Inn Palo Alto looks decent from the outside but inside the rooms and lobby are poorly appointed, old and grungy. My room smelled funny, the wall paper was peeling, the electrical outlets we're messed up, and the plumbing repairs were sloppy. Overall a dive. I don't want to go back.

Date of stay: November 2018
Trip type: Traveled on business
Thank JimmyCastle2690
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 30, 2018 via mobile

Very Clean...close to Stanford Hospital. Quiet, ample parking...Nice little breakfast, very accommodating staff. Would definitely stay again! Special ADA accommodations were met to the tee!

Within walking distance of numerous stores and restaurants.

Date of stay: September 2018
Trip type: Traveled with family
2  Thank thenoodleguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 14, 2018 via mobile

Lobby smelled of unwashed bodies. Lobby also where “breakfast “is served, although the only seating is a couch and one chair. Outside there are 3 small plastic round tables with attached benches, so you pretty much have to go pick up your breakfast and eat in your room. Can’t speak for the food as the coffee was so bad and the room so unpleasant we never actually ate breakfast there. The room was just shabby, and dirty. Even though the carpet was brown, it was also dirty, mildew in the bathroom, dirty tile floor, very low toilet and broken toilet seat. All topped off by slow internet & unfriendly staff. The good stuff? , comfortable bed, quiet area & ventilation unit worked quietly. Hope Choice Hotels either comes down hard on this place or removes their name. Makes the brand look bad

Date of stay: October 2018
Trip type: Traveled with family
Thank 58pamellak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 17, 2018

Good: Location, parking right by room (Motel style property), comfortable beds
Not so good: overall rooms are outdated, carpet needs to be replaced, shower pressure weak, noisy A/C system

Overall not the worst place I stayed at, but close to the bottom of the list in terms of comfort/price.
Good coffee shop opposite Hwy82, easy access - have not tried the free breakfast in the "lobby"

Date of stay: September 2018
1  Thank flaburthe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 17, 2018

Had 2 rooms both overpriced at $350 each for a Monday night! I'm sure the Gm will respond, but would love to challenge him and staff to spend some money on the property
and do a walk around every couple of weeks, how about touch paint for railings, should be done every other week! Pressure wash stairs and side walks. Buy some new entry mats, how about 2018 a/c units. Someone is banking all the profits and spending very little! The first thing you see is the office, again paint, how about a real internet station?

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank H3619IBbriank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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