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Pamella K
Big Bear Lake, California

Pass on by

Review of Comfort Inn
2.0 of 5 bubblesReviewed Oct 14, 2018via mobile
Lobby smelled of unwashed bodies. Lobby also where “breakfast “is served, although the only seating is a couch and one chair. Outside there are 3 small plastic round tables with attached benches, so you pretty much have to go pick up your breakfast and eat in your room. Can’t speak for the food as the coffee was so bad and the room so unpleasant we never actually ate breakfast there. The room was just shabby, and dirty. Even though the carpet was brown, it was also dirty, mildew in the bathroom, dirty tile floor, very low toilet and broken toilet seat. All topped off by slow internet & unfriendly staff. The good stuff? , comfortable bed, quiet area & ventilation unit worked quietly. Hope Choice Hotels either comes down hard on this place or removes their name. Makes the brand look bad
Date of stay: October 2018
Trip type: Traveled with family
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Reviewed September 17, 2018

Good: Location, parking right by room (Motel style property), comfortable beds
Not so good: overall rooms are outdated, carpet needs to be replaced, shower pressure weak, noisy A/C system

Overall not the worst place I stayed at, but close to the bottom of the list in terms of comfort/price.
Good coffee shop opposite Hwy82, easy access - have not tried the free breakfast in the "lobby"

Date of stay: September 2018
1  Thank flaburthe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 17, 2018

Had 2 rooms both overpriced at $350 each for a Monday night! I'm sure the Gm will respond, but would love to challenge him and staff to spend some money on the property
and do a walk around every couple of weeks, how about touch paint for railings, should be done every other week! Pressure wash stairs and side walks. Buy some new entry mats, how about 2018 a/c units. Someone is banking all the profits and spending very little! The first thing you see is the office, again paint, how about a real internet station?

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank H3619IBbriank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2018 via mobile

Not only is the lobby run down but rooms are run down. Old flat mattresses with scratchy thin sheets, old peeling wallpaper, moldy shower caulk, old dirty tubs, old pee on back wall by toilet, holes in the curtains and to top it off, there is an inch gap around the door, except where it hinges, that’s only 1/3” gap. Not one good thing about this place. This is not what they claim you get. It was very expensive for a gross broken down motel.

Date of stay: July 2018
2  Thank Tammie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 5, 2018

For me, it was a very nice hotel. I had great and helpful customer service here, the location is nice, it is quiet, and they have a very nice breakfast.
The rooms are very well equipped and very clean. I will stay here again when I am in Palo Alto with my business trip!

Thank you, for your comfort.

Room tip: All rooms are pretty much the same. I think it makes no difference either you stay on a ground floor or the second level.
Date of stay: November 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
2  Thank dimon41k2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 1, 2018

Pros:
a) clean
b) well maintained
c) good location: not very far from Stanford

Cons:
a) expensive for a motel-like environment

Breakfast was typical, with waffles, eggs, sausages, yogurt, muffins, juices, etc.
If you need just a place to sleep, it would be a good choice.

Date of stay: June 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank DidPihto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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