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“Great Location” 4 of 5 stars
Review of Sheraton Palo Alto Hotel

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Sheraton Palo Alto Hotel
Ranked #16 of 27 Hotels in Palo Alto
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Location”
4 of 5 stars Reviewed December 28, 2012

Great location for downtown Palo Alto, Stanford & the many close by corporations. Nice atmosphere and good service in the bar.

Negatives - walls are paper thin, the need to pay for parking & it is quite dated at this stage.

Overall, though, I enjoy staying at this hotel.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ShaneCart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
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  • English first
  • French first
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English first
Oslo, Norway
Level Contributor
113 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed December 27, 2012

The location is splendid, the exception would be rooms located facing the rear, being close to the quite noisy Caltrain. The hotel is not worth the asking price: the place looks and feels quite tired. The staircase was outright filthy - maybe everyone uses the (very slow) elevator? Unlike all cheaper locations, wifi is extra, and each device used was charged, despite the promise of the opposite when checking in - this was corrected when I spotted it at checkout, however. I was also cheated of the "Green Choice" vouchers, the staff apparently had no idea what this was, so I gave up. Parking is also extra. If travelling by car, many locations in the vicinity offers far better value, and does not charge all the extras.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank egilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Palo Alto hotels

Chicago, Illinois
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed December 26, 2012

I stay at this location for business travel. The best feature is its walking distance to downtown Palo Alto and nearness to Stanford. The rooms are your normally appointed Sheraton rooms and the wifi is not free.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sarahbean108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 13, 2012

I stayed at this hotel as it was recommended by conference organizers. My room was not very clean and the property is definitely tired. The saving grace is that the bed was great. Considering the nightly rate I paid, this was not a good value.

Stayed December 2012, traveled on business
Helpful?
Thank abhargava90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire,UK
Level Contributor
203 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed December 13, 2012

Given the price i paid i was somewhat relieved to be upgraded to an executive room, this was large with a very comfortable bed and access the exec lounge on the 4th floor which was ok for free drinks and free evening nibbles with a decent (free) continental breakfast. I did also have a big breakfast in the main grill which was good also, fresh eggs, omlettes, waffles etc.
Niggles...despite the check-in briefing regarding maid service (put a card on your door to refuse maid service and get 500pts per night as a reward) i didn't put the card out anytime but still got no maid service, ever ! Not a big deal, i had plenty of towels etc.
Room was a bit on the noisy side, not ideal if you're jet-lagged and get woken in the early hours easily....the air-con unit had to be switched off as its automatic on/off was really noisy. It rained one morning and the dripping onto the external unit was really annoying !. Some early morning noise from delivery/service vehicles around 5:30am most days. But the bed was very very comfortable i have to say !
Nice looking outdoor pool which i imagine would be great in summer as the pool bar is right alongside.
Reception staff were friendly, plenty of parking, and internet is $9;95 per day if you don't pre-arrange to have this FOC as part of booking terms.
As with other reviews i think this place does have some tatty edges, noisy corridors, chilly spaces as doors are left open, and a slightly "eighties" feel to it. Might try the Westin next door if i come back anytime soon.

Room Tip: End of corridor rooms should be a bit quiter
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Zoom6562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
76 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed December 9, 2012

I stayed at this Sheraton for just one night as I was attending a conference and this was the recommended hotel. My first impressions were that there must be more choices given that Google, Microsoft and so many others are nearly. In sum, it's clean with friendly, helpful staff but would not recommend this property if you are staying for more than one night. The bed was comfy and the breakfast buffet was pretty good. The rooms and overall property are in need of updating. Just has a tired,worn feel to it. There is a Westin just next door. I did not get over there but perhaps that's a better choice.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank TrishaMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
290 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed December 3, 2012

Nice hotel with swimming pool. Location was close to Caltrain stop (right behind the hotel) and walking distance to Stanford Campus. The restaurant/bar area is quite nice. Not a busy hotel which is nice if you want to get some sleep or relax.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank worldtraveler0632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Palo Alto Hotel

Property: Sheraton Palo Alto Hotel
Address: 625 El Camino Real, Palo Alto, CA 94301-2301
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 27 Hotels in Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
Official Description (provided by the hotel):
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton

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