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“Cozy, Comfortable Inn”

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Creekside Inn - A Greystone Hotel
Ranked #5 of 27 Hotels in Palo Alto
Certificate of Excellence
GreenLeadersGold level
Reviewed April 23, 2012

Stayed in the suite with a kitchenette during surgery and post op for my daughter at Stanford Med center. The grounds are very calm and comforting and are a relaxing place to be. Muffins, danish and coffee can be enjoyed in the gardens with the water feature trickling through nearby. The fish market and shopping are nearby and an easy walking distance.

Room Tip: Ask for a room overlooking the garden area.
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  • Stayed: March 2012, traveled with family
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1  Thank Judy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 - 587 of 726 reviews

Reviewed April 14, 2012

Our stay at the Creekside Inn was very pleasant. The staff was very friendly. Our room was clean, spacious, quiet and comfortable. We had a nice balcony overlooking the creek and the beautiful gardens. Room service was very prompt and courteous. We'll definitely return!

Room Tip: The quietist rooms are in the back away from El Camino Real street overlooking the creek.
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  • Stayed: April 2012, traveled as a couple
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Thank DanandBeth_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2012

Prabin Thapa was great with everyone for our conference, we all really appreciate it!

  • Stayed: April 2012, traveled on business
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Thank Nathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2012

I stayed at the Creekside when visiting relatives who have no space for guests. I had a room on the fourth floor near Materdero street, and it was quiet and pleasant ( of course, the weather was responsible for some of that, and the weather in Palo Alto is usually terrific). The location was good for my visit, and it's also close enough, with a longish walk, to get to the California street area for resturants and the food market on Sunday morning. I discovered I could walk to Fry's Electronics, too, which seemed very Silicon Valley. And of course tons of restsurtnts close by on El Camino.

The room was clean and well kept, but awkward. There was a tiny little closet right by the door, with a safe (big enough for my laptop) on a pedestal. The closet was too small to put my suitcase in. There was a microwave on the desk, which took up most of the desk and made it unusable, also the desk was in a corner next to the TV cabinet so you couldn't sit at it. The only clothes storage other than the closet were two drawers below knee level under the TV. There was a good sized fridge in the room.

The heat/AC unit worked and was quiet.

Staff was reasonably helpful and very competent. I didn't interact with them very much, and didn't tey any of the morning pastries with coffee.

Generally a good stay.

Room Tip: Try for one of the rooms facing the pool in the big building.
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  • Stayed: April 2012, traveled with family
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Thank Bumblebarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

I arrived at the creekside inn expecting a place with more seclusion based on the photos and a nice creek. I am not sure how they got their pictures to make the place look so much nicer than it really is.

The hotel is off a major road and is tucked in behind a restaurant and a deli. The hotel and the parking lot are showing signs of their age and not enough attention. The pool isn't very large and the creek is not something you would take a picture of.

The room itself was quite pleasant although a little on the cramped side. It was nicely furnished and comfortable. Sound insulation was good. The beds were firm and I like them that way.

The staff were moderately helpful. Service wasn't excellent but it wasn't bad.

The location is pretty good. You can get to nearby business areas, shopping centers, restaurants, freeways, etc. very easily.

Overall it's a very average place.

  • Stayed: February 2012, traveled on business
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Thank PeteMSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

This motel is very conveniently located on El Camino Real, south of Page Mill Road. We were on the second floor with a view of the pool and surrounding trees - very nice. The room was very clean.
Drawbacks: I waited to be acknowledged at the front desk - I stood there until the woman finished whatever she was doing on the computer. The check-in was efficient but not friendly or welcoming at all.
There is a strong scent of potpourri or some such in the hallways.
It was a quiet setting however. And there is a deli across the parking lot for snacks.

  • Stayed: March 2012, traveled with family
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1  Thank SBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CreeksideMGR, Manager at Creekside Inn - A Greystone Hotel, responded to this reviewResponded March 30, 2012

Dear Valued Guest;

Thank you for taking the time to provide much appreciated feedback! Although we are disappointed that you did not feel as welcomed as we would like, we will use your comments as a training tool for our Front Desk staff.

Additionally, we have recently upgraded our deodorizers in the hallways and apologize that you did not enjoy the previous fragrance used.


Hopefully, we will have the pleasure of welcoming you again to the Creekside Inn!

Kind Regards and Safe Travels,
Luis Carreno
General Manager
Creekside Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2012

Arrived here after a 24 hr plane journey from India. The hotel is just amazing, very friendly people and an great restaurant as well.

The rooms are really comfortable, the location is just perfect. In addition many complimentary items are provided including breakfast, shuttle service (5 miles radius) and of course wi fi.

  • Stayed: March 2012, traveled on business
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1  Thank nnj13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Creekside Inn - A Greystone Hotel

Address: 3400 El Camino Real, Palo Alto, CA 94306-2702
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Palo Alto
#2 Family Hotel in Palo Alto
#6 Business Hotel in Palo Alto
Price Range: $108 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Creekside Inn - A Greystone Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
Experience a charming boutique hotel in beautiful Palo Alto, California. Set along a scenic creek and gardens, the Creekside Inn offers contemporary accommodations, meeting rooms and event space, electric vehicle charging stations, on-site dining, an outdoor heated pool and a local hybrid car shuttle. ... more   less 
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Also Known As:
Creekside Hotel Palo Alto

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