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“Palo Alto's New Best Hotel.”

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Nobu Hotel, Epiphany Palo Alto
Ranked #1 of 27 Hotels in Palo Alto
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 27, 2014

I grew up in Palo Alto and return often, I've stayed at a considerable number of hotels downtown, midtown, off 101 and near campus. For both and business and vacation lodging the Epiphany is hard to beat. Beautifully located downtown they are one of the only hotels with car valet service, an important consideration with Palo Alto's difficult parking. Close to all of the downtown food choices they've got a good restaurant and bar in house serving breakfast lunch and dinner along with room service.

On the same block is Pizzaria Defina a SF chain that is a real standout destination.
Also worth booking is Evvia an upscale Mediterranean a short walk away.
Across the street is the Peninsula Creamery a Palo Alto institution that only sort of rests on its laurels, if your kids are in tow it's a great choice.
For coffee and pastries the Coupa Cafe around the corner is a local hang out.

In room the TV's are new Samsung's with beautiful pictures. There are no premium movie options, only HBO but it is possible to dock an iPad and stream your Netflicks through the hotels free Wi-Fi, try that other places!
Bathrooms are very nice and they provided at the time I was there the nicest shampoo/conditioner/bodywash set I've ever seen (excepting a few places in NYC and Paris.)
Beds are comfy, pillows fluffy and everything clean as hell.
I received a free NYT daily.
There is an Illy Cafe espresso machine in the room. It is really good.

Joie De Vivre again shows an attention to service and staff hiring/training that is standing out in a crowded field.

This will most likely be flagged for being fake but it's not, they really stood out in a major way and I wanted to return the favor. You're not going to go wrong here, unless you really hate life and no hotel can help you then.

Room Tip: Face either way, both get sun and a view.
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  • Stayed: June 2014, traveled solo
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Review collected in partnership with this hotel
2  Thank paul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 30, 2014

Dear paul k,

We really appreciate your extensive review of the Epiphany Hotel in Palo Alto! Thank you so much for taking the time and for all the nice comments! I will make sure to share these with the entire team.

I'm looking forward to welcome you back to the Epiphany in the very near future!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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394 - 400 of 435 reviews

Reviewed June 27, 2014

Epiphany is certainly the place to stay in Palo Alto. Superb and very attentive staff, A high tech veneer on a mid-centry frame feels very avant garde and in place in downtown Palo Alto. I would certainly stay here next time I am in Palo Alto.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with this hotel
Thank WitchitaSlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 27, 2014

Dear WitchitaSlim,

Thank you for the nice words and for taking the time to post on Tripadvisor. I'm glad to hear you enjoyed our service and staff!

I'm looking forward to welcome you back to the Epiphany Hotel very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

Stayed for a weekend night with my wife and daughter while visiting Stanford U for a field hockey tourney last month.
Across the interstate from Stanford, took 7 min. tops to get to stadium. Easy to get to from this hotel.
Location right on the edge of all the restaurants, nightlife. Very energetic area all around hotel, but was quiet in the room with no noise from street below.
Super friendly staff all around and willing to please.
VERY clean rooms and common areas, which one would expect for a newer hotel. Modern design throughout.
Beds were very comfortable as others have mentioned.
Excellent stay. I would highly recommend and will stay again.

  • Stayed: May 2014, traveled with family
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1  Thank Cardig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 26, 2014

Dear Cardig,

Thank you so much for taking the time to post a review on Tripadvisor. I very much enjoyed reading your comments and will make sure to share these with the entire team. The Hotel is indeed located very close to the Stanford Campus.

I'm looking forward to welcome you back to the Epiphany Hotel very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

My son and I chose The Epiphany based on a stellar recommendation of a fellow traveler. Upon our arrival we were delighted to find that it was new, modern. welcoming, with the amenities we would need and a delicious restaurant as well as centrally located. What most stood out though, was the way GM Nick Hafer and all of the front of the house registration staff went all out to track my garment bag that the shuttle driver had driven away with (we had no idea what shuttle, no information on the driver, etc). 40 minutes later, through CSI-like sleuthing they identified which of the 40 shuttle services we were actually on, tracked down the driver and recovered the item in question. Additionally, I was traveling with a broken leg and knee scooter, and their facilities lent themselves well. Considering that most of the properties in Palo Alto are in dire need of renovation and overpriced for what they offer, I can say I would recommend ONLY staying at the Epiphany - make sure to say hello to Nick et al!

  • Stayed: June 2014, traveled with family
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Thank Yolanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 25, 2014

Dear Yolanda W.,

Thank you so much for your nice comments about your recent stay at the Epiphany Hotel. I really enjoyed reading your feedback and I'm glad to hear that Nick and his team went above and beyond to find your garment bag.

Again, thank you for taking the time to post a review and I hope to welcome you back to the Epiphany Hotel in the very near future!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014

We stayed only one night. Chose this hotel for its proximity to Stanford. It is a 40 min. walk to the Medical Center or the main quad, and the free Stanford shuttle is only and 8-10 minute walk away. It will take you wherever you want to go on campus. There is a Sheraton that is even closer to campus, but it is rather isolated and might be an uncomfortable walk to University Avenue, the area's main hub for restaurants and entertainment.
The rooms are well thought out and comfortable. Excellent bedding. Turn down service, which surprised me.
The staff are as young as they are excellent. I have never seen a hotel staff this young that was so competent. In fact, most hotel staffs aren't this competent at any age.
My only warning is to not let them give you a room on the second floor. That's what we had, and the room was great. But the rooms were mixed with business offices and the like. Kind of made you feel you were staying in an office tower. Fine for one night. Not for two......

Room Tip: Avoid the second floor.
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  • Stayed: June 2014, traveled on business
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Thank Robwash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 24, 2014

Dear robwash,

Thank you for taking the time to write a review on Tripadvisor. Your feedback is extremely valuable to us and I will make sure to share it with my team. I'm glad to hear that you liked our location in the heart of downtown Palo Alto.

Best regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2014

The staff was welcoming, the rooms comfortable and very clean. The beds were very comfortable. The toiletries high end. Great food in the restaurant. Great location. Valet parking. An overall great value.

Room Tip: High floor facing Emerson.
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank trastatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 23, 2014

Dear trastatter,

Thank you so much for taking the time to write a review on Tripadvisor. I will share your great feedback with the entire staff.

Looking forward to welcome you back to the Epiphany Hotel very soon!

Kindest regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

Has a great vibe. Beautifully redone, great location and lovely staff. Need to pay 25$ for valet parking but its in and out as much as you want. Restaurant Lure and Till is great too. Make sure you have the flatbread - it is outstanding. Can be pricey so shop for rate.

  • Stayed: June 2014, traveled with family
    • Value
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1  Thank Tanya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzMaurer, General Manager at Nobu Hotel, Epiphany Palo Alto, responded to this reviewResponded June 18, 2014

Dear Tgio,

Thank you for taking the time to post a review on Tripadvisor. Your feedback is very valuable to us and I'll make sure to share your comments with my team. I'm glad to hear that you enjoyed the flatbread - one of my favorites as well!

I hope to be able to welcome you back very soon to the Epiphany Hotel and to our Lure + Till Restaurant.

Best regards,

Lorenz Maurer
General Manager
650 666 3330
lmaurer@jdvhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nobu Hotel, Epiphany Palo Alto

Address: 180 Hamilton Ave, Palo Alto, CA 94301-1618 (Formerly The Epiphany, a Joie de Vivre Hotel)
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 27 Hotels in Palo Alto
Price Range: $303 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Nobu Hotel, Epiphany Palo Alto 4.5*
Number of rooms: 77
Official Description (provided by the hotel):
Get wired. In the heart of downtown Palo Alto, surrounded by the hottest VC firms, the fastest-growing companies, plus the creative dynamism of Stanford University - this is where you need to be staying.Modern, yet warm. Organic, yet tech-savvy. Wired, yet easygoing. Innovative, with a hint of whimsy. The 77 rooms at Epiphany- featuring 18 Deluxe Queen/Queens, Premium Suites, and 4 Hospitality Suites - let you recharge while staying connected to it all. ... more   less 
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