We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Almost perfect place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Palo Alto
Ranked #9 of 27 Hotels in Palo Alto
Certificate of Excellence
Reviewed May 8, 2014

Perfect location close to town and university. Very friendly staff. nice size comfortable room and bath. Valet parking is costly. Park yourself next door. Wish the 2 bed rooms would have queen beds instead of the small double. Beds were comfortable though. Noise insulation to other rooms is poor. Our room had a connection door to the next room and we could hear everything. The people next door where chatting until 3am and we could not sleep . Very nice to allow late check out at 4pm since we had a late flight.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dirk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded July 3, 2014

Dear Dirk B..
I'm terribly sorry for the delay in responding, your feedback is very much appreciated. I'm thrilled you enjoyed many facets of your stay and our hotel and am sorry to hear that your neighbors were noisy, that can be very upsetting. We hope to welcome you back as this is not the norm for our property and we would expect an improvement next time around.
Warmest Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (659)
There are newer reviews for The Westin Palo Alto
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

254 - 260 of 659 reviews

Reviewed April 28, 2014

Tight if you have a car, check-in or for parking. Facilities nice, rooms nice, clean, but boring. Excellent location for Stanford U or shopping center, also same side of street, charming center with Trader Joe's; CVS; ice cream to upscale shops.
Only there one night, so did not get to use facilities. Bathrobes furnished.
Take bread crumbs or string to find your way. Mazelike set up, many turns, illogical passageways. Other friend staying felt same way. "2R" means mezzanine area.
Not anywhere near a five star. Didn't get any chocolate?

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Thank Paul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded May 12, 2014

Dear Paul O.,
Thank you for your feedback about our hotel. I'm pleased to learn that you enjoyed our facilities and rooms and location to surrounding stores and restaurants. While we can not improve on some of your concerns, we will certainly review your feedback as a team and make changes as we are able.
Warmest Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

A gem. They upgraded my room to one of the nicest I've had in any hotel anywhere. The hotel reminds me of the Peninsula Beverly Hills. While I hate to criticize other Westins (which are great for doing business trips well), this is more like a 5 star St. Regis property. It has marble everywhere, a small, cozy, get to know you feel, great rooms and a superb breakfast. They also have a lovely small bar. Great service too. Only negative is a small pool. No room for laps or exercise.

Simply sensational

Room Tip: My suite is as good a room as I've had ever (short of a few over the top luxury suites that cost...
  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Henry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded May 12, 2014

Dear Henry S,
Thank you for your feedback about our hotel. I'm pleased that you enjoyed the marble touches throughout the hotel, our rooms and the members of our team. Please come back and see us if you return to the area.
Best Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

We love this place! The staff is super. They make you feel welcome as soon as you drive up to the hotel. The rooms are well appointed and spacious. Beds and baths are outstanding. Especially enjoy the nightly chocolate.

Stayed: April 2014, traveled as a couple
Thank ADolores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded May 12, 2014

Dear ADolores,
Thank you for your lovely review. We look forward to hopefully welcoming you back soon.
Best Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014

Very near Stanford University. Room was clean and comfortable, came with a coffee machine (which I like having). Gym gets filled quickly and there is only one restaurant, with a limited menu. Staff are really nice and helpful. Housekeeping is friendly and prompt to help.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nsnandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded April 25, 2014

Dear nsnandra,
Thank you for being our guest and for your feedback, we hope to see you again soon.
Warmest Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

Comfortable bed in a large room with an extra large bathroom and quiet automated in room temperature control. Front desk staff were friendly and the restaurant, Soleil, has excellent food and service. Location is within walking distance of downtown Palo Alto. Only drawbacks are no Club Lounge for Starwood members and you have to pay to self park.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded April 25, 2014

Dear Jill S.,
Thank you for sharing your experience with the Trip Advisor community. We are pleased to hear that you enjoyed your room, Restaurant Soleil, our staff and location. We hope to have the opportunity to serve you again soon.
Warmest Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014 via mobile

Nice place. Close to Stanford. Coffee in room as well as in reception area in am. Great service! Stayed on the weekend and they offerered late checkout, which was greatly appreciated! Huge marble tiled bathroom and comfortable bed with lots of pillows

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank ChrisRN5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinpaloaltoGM, General Manager at The Westin Palo Alto, responded to this reviewResponded April 25, 2014

Dear ChrisRN5,
Thank you for your feedback on TripAdvisor. It is great to see that you thoroughly enjoyed our hotel! Please come back and visit us again soon.
Best Regards,
Tanya F.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Palo Alto
0.2 mi away
The Epiphany, a Joie de Vivre Hotel
0.1 mi away
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
#15 of 27 in Palo Alto
755 reviews
0.5 mi away
Garden Court Hotel
Garden Court Hotel
#4 of 27 in Palo Alto
407 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Dinah's Garden Hotel
Dinah's Garden Hotel
#2 of 27 in Palo Alto
998 reviews
0.7 mi away
Stanford Park Hotel
Stanford Park Hotel
#1 of 10 in Menlo Park
933 reviews
2.2 mi away
Creekside Inn - A Greystone Hotel
Show Prices
Show Prices
Show Prices

Been to The Westin Palo Alto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Palo Alto

Address: 675 El Camino Real, Palo Alto, CA 94301-2301
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#7 Family Hotel in Palo Alto
Price Range: $278 - $797 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Palo Alto 4*
Number of rooms: 184
Official Description (provided by the hotel):
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your The Westin Palo Alto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Palo Alto Hotel Palo Alto
Westin Palo Alto
Palo Alto Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing