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Reviewed September 17, 2017

Clean and comfortable room in the heart of Palo Alto shopping area with good proximity to Stanford campus and easy walking distance to restaurants and stores. Comfortable bed and bathroom. Breakfast was good and staff very pleasant.

  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank ZGSkiGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed N, Front Office Manager at Garden Court Hotel, responded to this reviewResponded September 19, 2017

Thank you for your great review! We're very happy to hear you enjoyed your stay with us and look forward to your next visit.

Warmly,
Mohammed N.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2017

Located just a few steps away from University Avenue, the hotel is very nice and the room quite spacious and clean. It's probably not worth 500 bucks a night, but it's the best one in Palo Alto. Recommended.

Stayed: August 2017, traveled as a couple
Review collected in partnership with this hotel
Thank Scangilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosanneOberst, Manager at Garden Court Hotel, responded to this reviewResponded September 15, 2017

Thank you so much for your review! We're happy to hear you enjoyed your stay with us. We look forward to seeing you again!
Warmly,
Mohammed N.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2017

Our children went to Stanford for 12 years combined. We have tried every hotel in the area except for hotels built in the last five years. The Garden Court is by far the best! First of all, the bed, linens, comforter and pillows are very comfortable (so comfortable I asked where I could buy them--sadly, I was told they come from Spain). The towels are luxurious. There is a safe in every room in the closet. The rooms are very quiet if they do not face the street. Every room has black out drapes ensuring a very sleepful night. This was the first time we had every taken our dog with us, and everyone was so nice to him! He is a little skiddish as a rescue dog, but every greeted him with open arms. Not only that, but below is a photo of the dog bowls and dog bed the hotel provided for him. We walked out of the room one evening and walked right into a very tall man who worked at the valet, and the dog barked at him--he was so surprised. I apologized profusely but the valet said it was OK, no big deal and he was sorry. How nice is that? I was also in the middle of managing the burial of a relative and had to receive faxes and send faxes to the mortuary. The front desk was very accommodating and charged me nothing for the faxes. The lobby and other areas on the floor have coffee, tea and muffins in the morning, and refreshing water in the afternoon. We will go back again for sure! The only reason I did not rate the hotel a 5 was because our room faced into the sun, and the black out drapes did not extend all the way to the ceiling--so there was an area above the rod where light came in at 5:30 in the morning. I would have placed towels on top of the rod if I could have, but the ceiling was too tall. Next time I will ask the houseman to do so for me.

  • Stayed: September 2017, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank slwsweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed N, Front Office Manager at Garden Court Hotel, responded to this reviewResponded September 6, 2017

Thank you so much for your wonderful review! We're very happy to hear that you enjoyed your stay with us so much, and are sorry again to hear about your loss. We look forward to you staying with us in the future, hopefully under better circumstances, and please feel free to contact me directly so I can ensure that we get you a room that does not face the sun. We always want to ensure your stay is as comfortable as possible. Thank you again!

Warmly,
Mohammed N.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2017

Friendly, helpful staff. The staff goes out of their way to assist with any issue or question. Super location with many restaurant options. The rooms are not large but very comfortable overall with nice amenities.

Stayed: August 2017, traveled on business
Review collected in partnership with this hotel
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed N, Front Office Manager at Garden Court Hotel, responded to this reviewResponded September 6, 2017

Alan, thank you so much for your review! We're happy to hear you enjoyed your stay with us. We look forward to seeing you again and we're happy to work with you next time to choose a room size that is more to your liking!

Warmly,
Mohammed N.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2017 via mobile

We have been coming here for 6 years now and when we want some down time away from the busy tourist season in Carmel , CA this is a top choice. In the heart of downtown Palo Alto and short walk to the restaurants, coffee shops , and stores.
Relaxing well designed rooms . Check into checkout of life busy schedule.

Stayed: September 2017, traveled as a couple
Thank Brent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammed N, Front Office Manager at Garden Court Hotel, responded to this reviewResponded September 6, 2017

Brent, thank you so much for the wonderful review! We're all very happy to hear that you have such consistently good experiences with us. We appreciate your loyalty and look forward to your next visit!

Warmly,
Mohammed N.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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