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“Calm and relaxing hotel right in the heart of Palo alto” 5 of 5 bubbles
Review of Garden Court Hotel

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Garden Court Hotel
Ranked #5 of 27 Hotels in Palo Alto
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Calm and relaxing hotel right in the heart of Palo alto”
5 of 5 bubbles Reviewed October 31, 2013 via mobile

Im a meeting planner, so am very picky on properties. This hotel is wonderful; fantastic staff, coffee outside your room every morning and great beds. Very convenient to restaurants and shops. Love this place

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    278
    59
    17
    5
    5
See reviews for
77
107
19
132
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Modesto
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

This boutique hotel is fabulous. Smack in the middle of downtown Palo Alto, walk to everything. And the rooms are beautifully appointed and decorated. First class all the way. I would definitely stay there again and again.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ronsbluewater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

The quality of the bed was amazing. I did not want to get out and slept very well. Even though there was a wedding going on and was fairly noisy. But it really was comfy. Stuff was nice, In the morning you are served free coffee and tea cakes. I appreciated that very much.
the location is great, you are right in the middle of everything. The place is for sure worth the money

Room Tip: I had a 2 bedroom suit, which was great. don't know about other rooms
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NataliyaRBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
452 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed October 17, 2013

I decided to leave San Francisco a day early and start the drive back to LA with my daughter after resting here. We walked through the beautiful town of Palo Alto and to the Stanford campus. Too long a walk after driving and we were exhausted. The hotel was a welcome oasis. Our room was large and well furnished. This hotel must be privately owned because no detail was left out. The desk drawer had tape and sticky notes, the bathroom had a complimentary toothbrush holder. The bed was soo comfortable. We were sooo tired that we cancelled dinner at the Italian restaurant in the hotel (high ratings) and got take out from the Greek place around the corner.Everyone was nice and accomadating from the desk staff to the valet to the housekeeper. Great hotel. great service, great rest, great room. If you go to the Stanford campus take your car!!!!!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NC R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
282 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

Very California in decor and warmth, very formal and friendly in service, the Garden Court Hotel offers beautifully decorated (actually, very decorated) rooms that are at once quiet and smack in the middle of downtown Palo Alto. This is a hotel that goes beyond the expected in welcoming guests and provides first-rate amenities (in the bathroom, coffee, tea, fruit, and breakfast pastries on each floor, and business necessities in the desk and in the business center).
This kind of service does not come cheap, but few things at this level do in Palo Alto
The attached Il Fornaio restaurant is good but not wonderful, and it is very expensive ($10 for coffee and toast?).

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Panajody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffery P, Manager at Garden Court Hotel, responded to this review, April 8, 2014
Dear Panajody,
Thank you for your sharing your experience, it is most thrilling to hear that our special touches were appreciated. We hope they make a difference and create a lasting experience. We have added a wonderful new Chef and team since your last stay. I hope you will return to enjoy the new offerings, you will be delighted.

Warmest regards,

Jeffery L. Phillips
Director of Rooms Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 7, 2013 via mobile

Stayed for one night on a business trip. This was definitely the highlight of the trip. Very charming and exquisite hotel with all amenities you need for a business traveller. Spacious and elegant rooms.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thomasdk1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffery P, Manager at Garden Court Hotel, responded to this review, December 30, 2013
Dear thomasdk 1974,
We are delighted you enjoyed your stay. Thank you for taking the time to share your feedback and we hope you will return again soon.

Warmest regards,

Jeffery L. Phillips
Director of Rooms Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sag Harbor
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

I apologized to the very patient man checking me in, telling him how sorry I was that I was asking so many questions. "Mr. Vorhaus," he said, "we're here to make you happy." And although the cynic in me wanted to laugh, he wasn't kidding.

The Garden Court is a very special hotel. My room was immaculate and comfortable. The amenities were plush and the attention to detail unparalleled. In no way phony or pushy, the entire staff felt dedicated to my well being, and it was real.

On checkout day, I realized my shoes were dirty and the sun was rising. Going out for a run, I asked the woman at the front desk if she knew of a place where I could get my shoes shined before going off to my meetings. She asked me to bring down my shoes, and by the time I returned from my run, they were sitting by my front door.

The location is perfect, the service is wonderful, the room comfortable, and I can't wait to go back.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Robbie_Vorhaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffery P, Manager at Garden Court Hotel, responded to this review, December 30, 2013
Dear Robbie_Vorhaus,
It is a pleasure to read your review, I can understand your cynicism and it makes me laugh as well. He truly was serious, it is such a pleasure to have special people like we do taking care of our guests. Thank you for taking the time to share your experience, it is extremely meaningful to us all. We look forward to your return.

Warmest regards,

Jeffery L. Phillips
Director of Rooms Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Garden Court Hotel

Property: Garden Court Hotel
Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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