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Embassy Suites by Hilton Palmdale
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Reviews (719)
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All reviewsevening receptionmade to order omeletshappy hourthe managersgreat hotelindoor poolfree breakfastplace to stayomelettehigh desertliving roomantelope valleyexcellent breakfastfresh fruitbusiness tripwould definitely stay here againwaffles
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589 - 594 of 719 reviews
Reviewed October 10, 2013

hotel personnel went out of their way to make our stay a excellent. food was really good. The price was great for what you were getting with the free breakfast and evening manager's reception. The beds were soft and comfortable and we all had a good night sleep. rooms were big and spacious with plenty of room to move around in.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
1  Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassy Suites P, General Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded October 25, 2013

Good Morning Debbie J,

Thank you for taking the time to complete the TA survey and we appreciate the 5 STAR Rating you provided us and I will share them with our staff at our next monthly all employee meeting

If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and we look forward to your next visit.

Best Regards

Randy Keller-GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

This is a very comfortable place to stay and has all amenities including a full service restaurant. Rooms are clean and in good condition; well maintained and updated. Full service Business Center. The place was not "too busy" to offer personalized service. The only negative is that there is nothing within walking distance such as restaurants and shops.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassy Suites P, General Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded October 25, 2013

Good Morning Jack C

Thank you for taking the time to complete the TA survey and we appreciate the Rating you provided us and I will share them with our staff at our next monthly all employee meeting.

BTW..The best restaurant in town is within walking distance..Fourteen Restaurant and Lounge, the Winner of the Taste of Palmdale 3 of the last 4 years!!!!

If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and we look forward to your next visit.

Best Regards

Randy Keller-GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

I had low expectations (no offense to Palmdale) trying to find a nice hotel in this desert area and was totally floored by the beauty, amenities and accomodations at this Embassy Suites property! I plan to stay here every time I'm in the area for work.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Allison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassy Suites P, General Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded October 25, 2013

Good Morning Allison G,

Thank you for taking the time to complete the TA survey and we appreciate the 5 STAR Rating you provided us and I will share them with our staff at our next monthly all employee meeting.

BTW I can say Palmdale is nothing like Scottsdale (LOL...I went to ASU).

If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and we look forward to your next visit.

Best Regards

Randy Keller-GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

The wife and I loved it.A five star hotel.All the workers where very helpful and the food was great.The wife wants to stay here every time we travel know.Thanks again I'm glad theirs such a great hotel in the area that we travel to a lot.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Timothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassy Suites P, General Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded October 25, 2013

Good MorningTimothy L,

Thank you for taking the time to complete the TA survey and we appreciate the 5 STAR Rating you provided us and I will share them with our staff at our next monthly all employee meeting. Also, please tell you wife thank you very much from our team

If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and we look forward to your next visit.

Best Regards

Randy Keller-GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

I've stayed at a number of Embassy Suites for business. This ranks as one of the top 3 that I've stayed at, very clean, quiet and comfortable. I will stay here again when I'm in the area. Also it is close to the only Mall/Commericial district for miles so shopping/dining is conveniently located.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Nicholas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Embassy Suites P, General Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded October 25, 2013

Good Morning Nicholas M,

Thank you for taking the time to complete the TA survey and we appreciate the 5 STAR Rating you provided us and I will share them with our staff at our next monthly all employee meeting. It means alot to the staff to hear from our guests that you view our service and hotel as one of the Top 3 you have visited.

If there is anything else I can assist with, please don't hesitate in contacting me and thank you for choosing the Embassy Suites Palmdale for your accommodations of choice and we look forward to your next visit.

Best Regards

Randy Keller-GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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