I've been staying in this hotel since it's grand opening a couple of years ago. Randy is the consummate general manager who highly engages his staff to make it the best hotel in Palmdale and also goes out of his way to get to personally interact, know and help each individual customer. The rooms are excellent, roomy, clean, and have great, modern furnishings.
The staff in general is very helpful and dedicated in what they do. Jennifer, one of the breakfast chefs, is very friendly and enthusiastic about what she does and gets to really know and conversates with the patrons.
Lastly, a long while ago, I remember calling in an order with Wyatt for to-go from my room, and he helped me decide and made recommendations what to get with my food voucher. He then later called to tell me my order was ready, so I went downstairs to pick it up and as soon as the elevator door opened, Wyatt was standing there with my order in hand and I graciously took my order from him and went back to my room.
All in all, you can expect 4 star service at this hotel. Highly recommended!!
- Official Description (provided by the hotel):
- A proud member of the Hilton Worldwide family, the Embassy Suites Palmdale is an excellent choice whether traveling for business or pleasure. For your dining enjoyment, we offer a complimentary, made-to-order breakfast and a nightly evening reception, as well as a full-service restaurant, Fourteen, for enhanced dinner options. Enjoy a drink at the bar, take a dip in the pool, take care of business in the business center and get your sweat on in the fitness center while you're here. We are excited to be ranked #1 on Trip Advisor, and have received a Trip Advisor Certificate of Excellence Award in 2012, 2013 and 2014. Our HHonors members return time and time again for a continued excellence in guest experience. Located 45 miles from Los Angeles, near Edwards Air Force base, and in close proximity to offices and project sites for Boeing, Northrop Grumman, and Lockheed Martin, you will enjoy easy access to shopping, golf and work during your stay at Embassy Suites Palmdale in the Antelope Valley. ... more less
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- Also Known As:
- Embassy Suites Palmdale Hotel Palmdale