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“#1 in PalmDale Area” 5 of 5 stars
Review of Staybridge Suites Palmdale

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Staybridge Suites Palmdale
Ranked #2 of 14 Hotels in Palmdale
Certificate of Excellence
Great Falls, Montana
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“#1 in PalmDale Area”
5 of 5 stars Reviewed July 2, 2014

I drove an extra hour to stay at this hotel because I love staybridge. I was treated like family by Brendan and Dannie at the front desk and Maria B made sure our clean and everything was excellent. I have to say that I didnt thin i could think any higher of the staybridge but after this visit I am even more satisfied!

Room Tip: They serve free dinner Tuesday through Thursday its wonderful!
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Al G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, July 4, 2014
Hi Al!

Thank you for choosing our hotel and the great review. Making an extra travel for a great experience really goes to show that I have a winning Team! As a leader, it is so great to hear that during your travels you had people stand out to make an impression and a memorable experience. I am definitely going to be sharing your comments with the entire team and we hope to see you back again soon.

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

121 reviews from our community

Traveler rating
    99
    14
    3
    2
    3
See reviews for
29
18
7
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Sunriver, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

This place is Amazing. The hotel staff Teana, Brendon, Culleen, Isabella and the rest are amazing. They always speak to each guest and remember your name. I have stayed with them for almost a year working and I miss the hotel when I am not there. If there is ever a concern or a need they get on it immediately.

I would highly recommend the Palmdale Staybridge to anyone.

Room Tip: All rooms are good
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, July 4, 2014
Hi Michael!

We are only amazing because we have wonderful guests like you. You guys make our jobs easy and fun! I will be sure to share the great comments you shared with entire team and hope to see you back again soon.

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 22, 2014

Our room was great and had everything we needed. A kitchenette, Large fridge, Microwave, dishwasher, sink, cabinet space and dishes. Room was clean, staff was nice. Pool was a little small but clean and nice. Breakfast was good. I would stay here again. Family loved it!

Room Tip: Corner rooms give a great view of the courtyard and pool
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Winter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, June 24, 2014
Hi Winter,

Thank your for the wonderful detailed review. It was a pleasure having you here with us and hope to see you back again soon.

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 9, 2014 via mobile

Stayed one quick night on our way through town. Kinda tricky to find from the street since it's hidden right behind a Holiday Inn, but once found the lobby was warm, inviting and staffed by a friendly clerk who had us on our way in 2 minutes. The room was clean and looked pretty new. Full kitchen, couch, separate bedroom and small but clean bathroom. The breakfast was pretty good...liked the regional breakfast quesadillas! There was a softball team staying there and they wiped out the breakfast items in a couple of minutes. Took a while for replacement food to arrive. The pool looked great...we wish we had gotten there earlier in the afternoon to enjoy it. I'd have absolutely no problem staying here again.

Stayed June 2014, traveled with family
Helpful?
1 Thank silverstater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, June 11, 2014
Thank you for staying with us recently and for the wonderful review! I am pleased to hear your overall experience was great and I will definitely make sure that we have additional staffing so that we can ensure the food gets put out on time! Your comments will be shared with the rest of our team. Hope to see you again soon and thanks again for staying with us.

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2014

Stayed here while on a very long road trip. In the car for 8 hours with my husband and 1 year old, made for a great place to relax in. We were very impressed when we walked in the room. I liked everything about what this hotel has to offer, 1 bedroom suite, with a kitchenette, laundry facility, nice ground to stretch out, we were very please. Everything was clean and of nice quality. I would only give this place 1 complaint in that we couldn't get milk for our 1 year old at their little store. The staff at the desk was friendly but had no interest in meeting our needs. We know they had milk there, kind of a silly thing to complain about but the previous place we were at offered us milk so we didn't have to go out and that's where we got the idea to ask. Also the staff appeared to have friends/ guests/ or co workers visiting them as in just hanging out at the front desk for hours. That certainly won't stop us from staying again as they were always friendly to us. One last thing, the room we stayed in had some food under the coffee table ( and on the curtains) that was not vacuumed up and I had to clean it quickly before my toddler found it.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AdrianP33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, March 27, 2014
Thank you for taking the time to write this review. We appreciate your feedback and we take every guest comment serious.

I am pleased that your overall stay was great and on behalf of the entire staff and me, we offer you our most humble apologizes for falling short of your expectations with service and cleanliness. Please know that I will be reviewing each item one by one and dissecting the breakdown and how we can ensure this does not happen to another guest. I value your comments and would love to discuss your stay further. Please call me, at your convenience 661-947-9300 candice@sbpalmdale.com

Thank You
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 16, 2014

I gave a negative rating and review last month given the bed was too soft and staff at the desk could offer me no improvement. Just want to say, after posting my concerns on trip advisor, I received a very nice response from their management trying to make things right.

While I probably would not stay at this chain again for the noted reason. If you like softer beds I would recommend the place.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank SomebodyNoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, Manager at Staybridge Suites Palmdale, responded to this review, March 20, 2014
Dear Remis,

Thank you for taking the time to write this review. We take every guest comment serious and appreciate your feedback.

On behalf of the entire staff and me, we offer you our most humble apologizes for falling short of your expectations. Please know that I have reviewed and dissecting the breakdown and how we will be correcting this matter in the future. As you and I e-mailed back and fourth just remember that we have alternate equipment to make our beds softer and harder based on requests as individual preferences vary.

I appreiciate your wonderful comments about my follow up and I truely hope that our short discussions would change your mind about our hotel and our brand.

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 13, 2014

I travel a lot for business and have stayed in more mid-range hotels than I care to remember, but I have to say the Staybridge Suites Palmdale is really one of the best. The management must be doing something right, because all the the staff I interacted with were friendly and top-notch. The amenities were exactly what I needed--coffee, healthy breakfast, LAUNDRY (free!), fitness center, a place for my team to work together, and a clean, comfortable room. Everything worked, and if it didn't maintenance fixed it (they FOLLOWED UP--it's like a miracle).

The thing that puts this place over the top is the complimentary light dinner in the evening that always included salad and fruit. The food is good and the dining area pleasant, which is sooo great after a long day--especially when there is more work to do after dinner.

Highly recommended!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Pink_Azalea429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayBridgePalmdale, General Manager at Staybridge Suites Palmdale, responded to this review, March 14, 2014
Thank you so much for the amazing review!! We know it takes time to do this and we cannot thank you enough! As a seasoned traveler I know it is hard to make a great impression and I could not be happier with my team. We are so glad that you felt at home when you are with us and you were able to enjoy all the amenities. We really hope to see you again soon. We love having you with us!

Thank you,
Candice Loy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Palmdale

Property: Staybridge Suites Palmdale
Address: 420 W Park Dr, Palmdale, CA 93551-3642
Phone Number:
Location: United States > California > Palmdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palmdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Palmdale 3*
Number of rooms: 99
Official Description (provided by the hotel):
Palmdale, CA Hotel Welcomes Guests for an Excellent Extended Stay Ideally situated near major aerospace and Palmdale Regional Medical Center, Staybridge Suites Palmdale offers comfortable, extended stay accommodations in close proximity to exciting attractions and major businesses in California's magnificent Antelope Valley. Guests of our pet friendly Palmdale hotel enjoy visiting the Joe Davies Heritage Airpark and the thrilling Dry Town Water Park. Live entertainment at the Palmdale Amphitheater and sophisticated events at the Antelope Valley Winery can also be found less than five miles away. Business travelers appreciate our upscale, extended stay Palmdale accommodations near the U.S. Air Force Plant 42 and corporations such as Boeing and Lockheed Martin. A 24-hour business center and free, high-speed Internet access are also available on-site for our guests' utmost convenience. During your stay, free local transportation, a complimentary self-laundry facility and full-service kitchens are provided for your benefit. You can enjoy spending time at our outdoor barbecue pavilion and sports court, relaxing in our media room or exercising in our 24-hour fitness center and swimming pool. A free, daily breakfast buffet and evening community-oriented Sundowner Receptions are available for your convenience. In planning your trip, be sure to explore our exceptional Palmdale hotel rates and make your reservations today. ... more   less 
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Also Known As:
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