The one star review is for the desk clerk that was working the day I checked out.
Even though she knew I was checking out she kept asking me if I wanted to sit down (in the chairs across from the front desk) . She seemed confused.
She then mentioned she had saved the last morning paper for me because I was a special person. Other people had asked her for it but she saved it for me. I'm a female so I started to think she was flirting with me. She was overly personal and intrusive. She knew I was just going next door to the Renaissance and asked if I was driving or walking.
Marriott needs to re-train their employees. Some guests don't need or want extra attention or idle meaningless chit chat.
I had a late check out. Hotels usually have room managers or supervisors walk the halls to check which rooms are still occupied after the usual check out time. A male employee knocked on my door and proceeded to try to open the door (I had the door security chain in place) or he would have walked right in the room.
This is a older hotel but it was clean. Ask for a top floor room facing the pool. This is your best choice for a quiet room.
- Official Description (provided by the hotel):
- The reinvented Courtyard Palm Springs Hotel by Marriott puts you in the center of it all, one mile from the Palm Springs International Airport and the serenity of downtown Palm Springs. Enjoy easy access to over 100 golf courses, Mt. San Jacinto's Aerial Tramway, and being walking distance to the Palm Springs Convention Center. Take advantage of our renovated lobby and guest rooms. Relax easier in updated luxury with Marriott bedding. All of our spacious guest rooms are complete with large work areas and enhanced Paul Mitchell amenities. Our lobby offers flexible work spaces, including complimentary Wi-Fi and up-to-date news, weather, and airport conditions via our touchscreen GoBoard®. Fuel up your morning in our Bistro, featuring Starbucks® and a la carte breakfast items. At the end of a long day, come back to enjoy cocktails and dinner, unwind by the pool and whirlpool, or head outside to connect with friends or colleagues on the patio and fire pit. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Palm Springs Hotel Palm Springs
- Palm Springs Marriott
- Palm Springs Courtyard