Main problem is the outrageous fees. They don't tell you when you make the reservation is that you have to pay $25 per day, per person to use their own hotel pool, even on the days you don't use it. We had 4 people in the room for a double queen room. We stayed for 3 nights over the 4th of July weekend. The room was $199 per night on hotels.com, but the hotel charged us $199 + $60 resort fees and taxes +$50 per day to use the hotel pool. The whole stay was $930, on a $600 reservation. Crazy! We didn't even use the pool on Friday and they backdated the fees to charge us for Friday as well. They enforce this heavily. There are security guards at all 6 entrances to the pool, and they won't let you into the hotel pool without a wristband, even if you show them your room key and are staying at the hotel! I have stayed at 100's of hotels and have never seen this bizarre policy.
Also, stay at the main pool, the tiki bar pool has way too many drunk people on the weekends, it also smells like urine and vomit at night, as well as the hallways of the hotel. The police were there escorting some one out the night we were there.
Hotel room was great and soundproof, which was crucial, but I will not be coming back here, just because they scam you on resort fees and wristband fees for the pool. Stay away, stay far away. There are a lot of great hotels in Palm Springs, this is not one of them.
- Official Description (provided by the hotel):
- A stylish and styled, eclectic, cool, bohemian getaway. Inspired by the nonchalant elegance of Slim Aaron’s photographs, The Riviera is free spirited, vibrant, playful and bohemian with a sprinkling of retro nostalgia. The whimsy of Hollywood Regency in the guest rooms merges with the eclectic spirit of the public areas and makes for a perfectly unique resort getaway in Palm Springs. ... more less
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- Also Known As:
- Riviera Resort & Spa, Palm Springs Hotel Palm Springs
- Riviera Resort And Spa, Palm Springs
- Riviera Hotel Palm Springs
- Riviera Resort Palm Springs
- Palm Springs Riveria Resort