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“Why I love the Riviera”

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Riviera Palm Springs Resort
Ranked #41 of 73 Hotels in Palm Springs
Red Lodge, Montana
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Why I love the Riviera”
Reviewed May 24, 2013

I have been going to the Riviera since their refurb several years ago.
In fact my wife and I spent an entire month there during a very cold month in Montana.
Customer service from check in to check out was great. I had a slight problem and it was taken care of immediately by Brandon the front desk manager.
The restaurant is absolutely fabulous. Try the Scottish salmon fish eaters...could not be found anywhere that could compare. I could go on and on, but How much time do any of you have to read a review that is nothing but great.

Room Tip: Book early for weekends....
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  • Stayed May 2013, traveled on business
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Review collected in partnership with this hotel

Helpful?
Thank Joebadeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 25, 2013
Thanks so much for being a long-term guest and for sharing your experience with us, Joe. We're so glad to have been able to host you for such an extended period, and we hope to see you again when the cold of the North sends you vacationing South. I'll be sure to relay your praises onto Brandon and our chef, and we hope to see more of you soon!
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San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed May 24, 2013

Stay was great--rooms are HUGE and really friendly staff. Location is alright (on the north side of Palm Springs) and the parking is pretty minimal. But if you're spending a lot of time ON the property then I'd recommend it. If you're looking to be out and about in Palm Springs then I'd recommend staying elsewhere.

This property would be great for a family, but I was traveling on business so it wasn't ideal for me.

  • Stayed May 2013, traveled on business
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Helpful?
Thank JeffG1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 25, 2013
Thanks for visiting and for sharing your experience with us, Jeff. I'm so glad to hear that you enjoyed your room and our premises, and we're glad to have had you as our guest. Please don't hesitate to reach out if your return to the area; we would love to help you navigate our trolley system to truly experience all that our region has to offer. Many thanks again, and we hope to hear more from you soon!
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Santa Barbara, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2013

This past weekend 24 of us celebrated a girlfriend's bachelorette party, and we all stayed here. Such a perfect hotel for celebrations! The hotel succeeds in offering a Vegas vibe - but it's not too big which is nice for the girls trotting around in heels. The pool scene is super fun. The service was very good. I definitely recommend renting a cabana at the pool if you have a group of people so you can all sit together and benefit from the dedicated service. Oh, and order the fish tacos - so good. The rooms are nicely appointed and very comfortable. Breakfast at the restaurant was dee-lish, There's also a trolley running right from the hotel that can drop you in Palm Springs. All in all it's an ideal spot for group get-togethers.

  • Stayed May 2013, traveled with friends
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Helpful?
Thank EliteTerez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 24, 2013
Thanks so much for visiting and for sharing such glowing words. We're thrilled to have been a part of your celebration, and we're so glad that you were able to take full advantage of our resort and the many amenities afforded by its locality. Thanks again for being our guest, and we hope to see you again down the road!
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Houston, Texas
1 review
Reviewed May 21, 2013

The weekend of May 17th, my son had his bachelor part at the Riviera Resort. The staff was excellent and our stay was great. All 14 of us had rooms that were perfect and the service at the pool was fantastic. What got me was how friendly the entire staff was.
Oscar at the Reception desk took care of one small issue for me and he resolved it quickly and correctly. I will certainly book a trip here in the future.

Tom Brown

Room Tip: We had one of the suites on the 3rd floor in bldg 4. Great!
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  • Stayed May 2013, traveled with friends
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Tom0153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 23, 2013
Thanks so much for visiting and taking the time to share your experience with us. I'm glad to hear that the bachelor party was a huge success, and we're glad to have been a part of building your family's memories. Please don't hesitate to reach out if you return to the Palm Springs area, as we would love to share many more, down the road with you.
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Seattle, Washington
1 review
Reviewed May 21, 2013

We had the best time at the Riviera Palm Springs!! The pool area was fabulous, and the poolside service was fast and friendly even though the hotel was slammed. The Circa 59 restaurant was great, and the live entertainment at night was so much fun!! The hotel rooms were spacious and fun, and I would definitely return.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 22, 2013
Thanks so much for visiting and for taking the time to share your thoughts. We're as proud of our facilities and our staff as we are of loyal fans and advocates like you. We're glad to have been able to provide you with a memorable experience, and we look forward to sharing new ones down the road. Thanks again, and we hope to see more of you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2013

The Riviera Resort and Spa is a fantastically renovated homage to old Palm Springs with a modern flair.

My stay over 5 days was nothing short of spectacular, the resort hosted my brother's wedding which was truly over the top. The Hotel staff made sure to cater to my every need, breakfast at Circa 59 is a stellar way to start any day.

The rooms, grounds and decor are quite unique and make for a spectacular backdrop for all sorts of photo opportunities. The poolside partying is second to none with a particularly attractive group of patrons.

  • Stayed February 2013, traveled solo
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Helpful?
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 22, 2013
Thanks so much for visiting and taking the time to experience our historic resort. I'm thrilled to hear that you enjoyed our vibe and our scenic spaces, and we hope to see more of you in the future! Thanks again for your time and advocacy!
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Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 20, 2013

Ok, so this place tries very hard to be a swanky resort, but just doesn't quite make it. The lobby is really nice, rooms are pretty good. There are a lot of aged areas (chipped paint, dirty carpet), and the hallways are really dark. Most of the staff are very friendly, but we had to wait 15 min at the bikini bar for someone to take our order when we were 1 of 3 tables.
The pool was nicely decorated and not too loud. We had a lovely dinner at the restaurant (food was A+) but they had this terrible obnoxious DJ playing dance music that totally ruined the mood. Beds were very comfortable though and rooms had fairly new furnishings.
Overall, they need a few changes to be a top notch resort.

  • Stayed May 2013
    • Value
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Helpful?
1 Thank SYVgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Circa59GM, Manager at Riviera Palm Springs Resort, responded to this review, May 22, 2013
Thanks for visiting and for taking the time to share your experience. I'm glad that your overal stay was a positive one, and I can appreciate how you might have been put off by the lagging service you received. That said, I'd like to assure you that this is a top priority for us, and I will relay your concerns on to the appropriate team members. Thanks again for visiting and reviewing our historic resort, and we hope to see more of you soon!
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Additional Information about Riviera Palm Springs Resort

Property: Riviera Palm Springs Resort
Address: 1600 North Indian Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-4602
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Palm Springs
#10 Business Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#13 Luxury Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riviera Palm Springs Resort 4*
Number of rooms: 398
Official Description (provided by the hotel):
A stylish and styled, eclectic, cool, bohemian getaway. Inspired by the nonchalant elegance of Slim Aaron’s photographs, The Riviera is free spirited, vibrant, playful and bohemian with a sprinkling of retro nostalgia. The whimsy of Hollywood Regency in the guest rooms merges with the eclectic spirit of the public areas and makes for a perfectly unique resort getaway in Palm Springs. ... more   less 
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Also Known As:
Riviera Resort And Spa, Palm Springs
Riviera Resort & Spa, Palm Springs Hotel Palm Springs
Riviera Hotel Palm Springs
Riviera Resort Palm Springs
Palm Springs Riveria Resort

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