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“Loved the hotel!”

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Riviera Palm Springs Resort
Ranked #45 of 75 Hotels in Palm Springs
Reviewed November 12, 2012

We were very surprised at how this hotel has improved since our last stay many years ago. The front desk check in was by Oscar and made us feel very welcome.The rooms are excellant, very comfortable bed and the large soaking tub was fantastic. For lunch, we ordered a wedge salad and fish tacos. If you like this type of food. You will not be disappointed should you choose the Riviera Resort & Spa. From the Valet persons, front desk, the servers in the restrauants and room staff, this is the most friendly group of people, I have encountered in more than 45 years of travel worldwide.

Room Tip: Loved our room 7109. Try the room service, alittle pricey,but ample portions and very tasty.
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  • Stayed: November 2012, traveled with family
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2  Thank Rulon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,667 - 1,673 of 2,629 reviews

Reviewed November 9, 2012

My family and some friends stayed at the Riviera for one night in October 2012. The price we paid for the three rooms which we had booked online proved to be a great deal. We were very impressed by the quality of the accommodation. The rooms were probably the most luxurious we have stayed in during our travels - the motion sensors were a nice touch - the lights went on automatically if you got out of bed during the night - no fumbling in the dark to find a light switch! We spent most of our day there in the attractive pool area. Our children really enjoyed playing in the large jacuzzi. The price of food and drink at the pool bar was very reasonable. What sets the Riviera apart from other hotels we have stayed in is the quality of their customer care. We were given a very warm welcome upon arrival and were made to feel that we were very valued guests. During our short stay there we were very impressed by the politeness, friendliness and professionalism of all the hotel staff. The management of the hotel deserve praise for the culture of guest care they have established - it was clear that all staff have bought into this. We plan to return to Palm Springs next year and have a much longer stay in the Riviera.

  • Stayed: October 2012, traveled with family
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2  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

We spent 2 weeks at the Riviera Palm Springs and had a wonderful time. The front desk staff Ken, Oscar, Andrew & Rigoberto were there to answer any questions and help with any concerns. We spent a good deal of time at the pool and felt like family by the time we left thanks to Earl I, Bryan S., Gilbert W., Garret and Enique. The food was very good in all of the restaurants. This is definitately a resort we would visit again.

Room Tip: Ask to stay on the second floor
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  • Stayed: October 2012, traveled as a couple
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2  Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSRESORT, Manager at Riviera Palm Springs Resort, responded to this reviewResponded November 9, 2012

Dear Carole B,

Thank you so much for the feedback. We are thrilled to hear that you had 2 great weeks here at the Riviera. We will most certainly pass on the comments to the appropriate departments of whom you came in contact with. We hope to see you again soon!

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Reviewed November 7, 2012

Loved every moment at this place. Friendly and helpful staff and just a relaxing atmosphere from the time you walk in. Resort, pool and restaurant was beautifully renovated. Georgeous views and conveniently located to the city and airport. Would defintely recommend or stay here again.

Room Tip: Our room faced the back pool and was very quiet.
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  • Stayed: October 2012, traveled with friends
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1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSRESORT, Manager at Riviera Palm Springs Resort, responded to this reviewResponded November 9, 2012

Thank you for the review. Glad to hear that you had a great time and got to experience the hotel and all that it has to offer. We hope for a return visit soon, business or pleasure.

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Reviewed November 6, 2012

The service this time was amazing, but thought with it being pride weekend, you would have your shuttle running more than every 3 to 4 hours. That was disappointing.

I did have one issue. We had a suite with an attached room , which were beautiful. But, shortly after check in on Friday, I found two cockroaches in the tub. As I was leaving the hotel, I told the front desk. They informed me they would have someone look into it. The next morning, we find yet a couple more roaches in and around the bathroom sink. I know if I had been paying for this room (approx. $890 a night), I would have probably requested all or part of my money back. A hotel of your level should not have bugs crawling around the rooms. Granted, it is the desert and it does happen from time to time, but not at a luxury resort.

Again, the service was amazing - front desk, valet, restaurant..everyone was great.

  • Stayed: November 2012, traveled with friends
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2  Thank sdtravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSRESORT, Manager at Riviera Palm Springs Resort, responded to this reviewResponded November 9, 2012

Thank you for posting your review. We have shared the feedback with the appropriate department for follow up and hope to welcome you back soon.

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Reviewed November 5, 2012

Lovely decor, including work of art chandeliers and op art; pretty, clean and comfortable pool area, friendly and accommodating staff. The pool needs heating in November; resort fee is pricey and takes a bit of the bargain away from Groupon and Living Social options...

High recommends for style and cleanliness

  • Stayed: November 2012
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Thank GD2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSRESORT, Manager at Riviera Palm Springs Resort, responded to this reviewResponded November 9, 2012

Thank you for sharing your feedback. We are happy to hear that you had a great stay with us. Our pool's are set to stay between 81-84 degrees and are checked every day. We certainly hope that you will visit us again soon.

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Reviewed November 5, 2012

For our wedding anniversary my husband booked us a junior suite. The room was beautiful, quiet and very clean. Loved the shower! The pool scene is very cool. It is a party atmosphere but relaxed. We ate at the restaurant for dinner and it was very good. The people who work here from the valet to recption to serving staff are all incredible. They truly understand great customer service. I would only change one thing. The location. It is about a 30 minute walk to downtown. But it has everything else going for it. If you want a realxing break you can't go wrong coming here.

Room Tip: Go for the junior suite.
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  • Stayed: November 2012, traveled as a couple
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Thank Traveltracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PSRESORT, Manager at Riviera Palm Springs Resort, responded to this reviewResponded November 9, 2012

Dear TravelTracy, first of all, happy belated anniversary! Thank you for sharing your feedback, much appreciated. We are glad to hear that you had a great stay with us and got to enjoy some R&R. As far as walking distance to downtown, we also have our Riviera Trolley that is complimentary to all guests and goes downtown from the hotel, hours of operations according to season. We hope to see you again soon.

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Additional Information about Riviera Palm Springs Resort

Address: 1600 North Indian Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-4602
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Palm Springs
#12 Top resorts Hotel in Palm Springs
#13 Spa Hotel in Palm Springs
#18 Luxury Hotel in Palm Springs
Price Range: $156 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Palm Springs Resort 4*
Number of rooms: 398
Official Description (provided by the hotel):
A stylish and styled, eclectic, cool, bohemian getaway. Inspired by the nonchalant elegance of Slim Aaron’s photographs, The Riviera is free spirited, vibrant, playful and bohemian with a sprinkling of retro nostalgia. The whimsy of Hollywood Regency in the guest rooms merges with the eclectic spirit of the public areas and makes for a perfectly unique resort getaway in Palm Springs. ... more   less 
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Also Known As:
Riviera Resort And Spa, Palm Springs
Riviera Resort & Spa, Palm Springs Hotel Palm Springs
Riviera Hotel Palm Springs
Riviera Resort Palm Springs
Palm Springs Riveria Resort

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