We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
denningj2014
Marblehead, Massachusetts

Good place to stay within walking distance to downtown.

4.0 of 5 bubblesReviewed Mar 21, 2019
The location and price of this Best Western works for us. The breakfast area was at poolside with many locations to sit and enjoy the sunshine while eating. Although we did not go into the pool, several people were enjoying the water. Some areas could use upgrading, but overall, it works.
Date of stay: March 2019
Room Tip: Rooms close to the pool are convenient.
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
SAGUARO
$136
No prepayment needed
  • Priceline
  • Agoda.com
    $85
  • Expedia.com
    $136
1.1 miles from Best Western Inn At Palm Springs
Free Wifi
Free parking
Welcome to Caliente Tropics Hotel
$141
  • Hotels.com
    $130
  • Agoda.com
    $106
  • Expedia.com
    $130
0.2 miles from Best Western Inn At Palm Springs
Free Wifi
Free parking
Ace Suite Patio
$255
Fully refundable
No prepayment needed
  • Priceline
  • Skyscanner.com
    $236
  • Expedia.com
    $276
0.4 miles from Best Western Inn At Palm Springs
Free Wifi
Pool
$162
Fully refundable
No prepayment needed
  • Official Site
    $129
  • Algotels
    $107
  • Priceline
3.1 miles from Best Western Inn At Palm Springs
Free Wifi
Pool
Exterior Front
$139
Fully refundable
  • Priceline
  • Skyscanner.com
    $119
  • Expedia.com
    $143
1.4 miles from Best Western Inn At Palm Springs
Free Wifi
Pool
$168
Fully refundable
  • Booking.com
    $180
  • Skyscanner.com
    $157
  • Hotels.com
    $183
2.9 miles from Best Western Inn At Palm Springs
Free Wifi
Free parking
Interior
$67
Fully refundable
  • Expedia.com
    $67
  • Agoda.com
    $53
  • Priceline
3.1 miles from Best Western Inn At Palm Springs
Free Wifi
Free parking
View more hotels in Palm Springs
Reviews (1,062)
Filter reviews
1,062 results
Traveler rating
243
396
208
113
102
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
243
396
208
113
102
Show reviews that mention
All reviews breakfast area pool area free breakfast hour pool yogurt open hours bed was comfortable close to downtown short drive pool and hot tub great pool microwave desert poolside
Selected filters
Filter
Updating list...
158 - 163 of 1,062 reviews
Reviewed March 19, 2019

Checked in last Friday around 7:30 pm, get to my room to find a USED TAMPON in the toilet (see photo). I called the front desk and he said "I will let the cleaning crew know." HUH? The building itself is so rundown and unattractive. Looks like it could have been a really nice place back in the day, but the owners have let it go. Nasty fluorescent lighting in dank and grubby outdoor hallways. Just very unattractive hotel. Looks like it hasn't been repainted in 30 years. Although, the GRASS is very nice. The room seemed clean enough, but I was already completely grossed out from the tampon incident. The water pressure in the shower is inline with 3rd world countries. The price was insanely high because of the tennis tournament in town. This place is on par with an average Motel 6. The clientele was not exactly high class. Small kid screaming in the pool during an early morning breakfast. I would never stay here again. Overall lame hotel experience.

Room tip: Stay somewhere else.
Date of stay: March 2019
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank SallyM265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 15, 2019

This Best Western was one of the worst we have stayed at. The decor was very tied and worn, the breakfast not worth going down for, the bathroom door neither open or closed very well. The lights was very dim and the drapes in the room dirty.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Terry U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BestWesternHotels, Corporate at Best Western Inn At Palm Springs, responded to this reviewResponded March 20, 2019

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2019

I went with 4 women and we had requested an adjoining room, or a room close by each other. This was on our reservation form. We checked in and our rooms were very far apart and the weather was freezing at the time in
Palm Springs. We asked for other rooms. They stated that the hotel was full, even though we checked in on time.
My friend and I could not access our room with the card key after about 20 tries. We were finally able to
open the door by literally bashing it with our bodies. We are 77 years old. Once in, we could not open the door to
get out and called the desk. They informed us that "maintenance" would be there in the morning. I told them we
could not work our door and couldn't get out. A safety issue. They sent "the manager?" and he cleared the lock and gave us new keys. The lock and and the door never worked as we had to quickly, within a second of the green light,
push the door very hard with our body. The toilet seat was loose on one side and slid halfway off when using it.
The hair dryer was loose on the wall. We reported these issues twice and nothing was done. We also left notes in
the room reporting these issues when we checked out. I have stayed at Best Western many times in my travels and have never had issues. We had to stay two nights with these conditions, but I would not recommend this hotel
to anyone.

Date of stay: February 2019
1  Thank Taster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 26, 2019

Enjoyed our stay. The room was great and featured a microwave and refrigerator in addition to the the television. Our next day breakfast was enjoyable. We were also able to easily enjoy the internet which the password was handy to use.

Date of stay: February 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ljstartrek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2019

The rooms and building were nice and very clean. The staff was friendly and helpful. The location of the hotel was perfect and parking was easy. Felt safe to stay here and would stay here again for sure. Best place to go in the west, for the price.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank guya841
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews