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“Fantastic little GEM of a BW hotel!”

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Best Western Inn at Palm Springs
Ranked #41 of 75 Hotels in Palm Springs
Reviewed January 16, 2013

Best kept little secret Best Western Inn @ Palm Springs, a mountainside (literally) retreat. For the price, you cannot beat it for its quality! Just spent a week at this little gem of a Best Western property and were thoroughly impressed with the value for your dollar.
A fantastic free (included in your room rate) ‘continental’ breakfast, if you can call it that – had everything ‘cold’ you could imagine for breakfast including hard boiled eggs and upon request, they made up fresh cooked waffles for you too. All of this while viewing the pool and beautiful mountain side just a stone’s throw from the breakfast bar. Oh and did I mention the lovely upgrades they have done on the sleeping rooms? Not only are they visually appealing but super clean and comfy too. Great bed and updated bedding that feels fresh and inviting. Icing on the cake at this quaint and nicely kept up hotel, is the awesome staff!! Everyone from the front desk staff, to the cleaners, to the maintenance guys to the breakfast bar staff make you feel so warmly welcomed and really go the extra mile for your comfort. They truly care about their guests and do everything to ensure your stay has a ‘home away from home’ feel to it during its entirety. Having personally met the lovely Manager of the property, it is no surprise that his staff are happy and well treated thus they pay it forward to you! ENJOY!

Room Tip: We enjoyed our second floor unit towards the pool/breakfast bar. We overlooked the mountains and to...
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  • Stayed: January 2013, traveled on business
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3  Thank Debbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 23, 2013

Thank you for your writing in with your generous comments. We are pleased to learn that you found our property and staff to your expectations; we look forward to see you again in future.

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516 - 522 of 799 reviews

Reviewed January 16, 2013

The grounds are nice, pool area is very nice. Breakfast by the pool under the heaters was very very cold. Breakfast was mediocre,maybe some nice bakery products instead of Costco tiny coffee cakes, bagels or English muffins would be good. Our room was dark as a cave. The room was very clean. The towels are like sandpaper and should be replaced. We may come back, not sure. Best Western always has good clean rooms!

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Best Western
2  Thank Patricia15330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 23, 2013

We would like to thank you for your feedback. We regret that we did not live up to your expectations. We are currently upgrading our lighting throughout the property in both the guestrooms and public spaces.

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Reviewed January 12, 2013

The location of this hotel was, well, strange. The way the road was, we could not turn into the hotel, but instead, had to go and do a u-turn. Room was great! Breakfast was outside by the pool, and even in Palm Springs, in January it's cold!

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank MELISSA J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 16, 2013

Thank you for choosing to stay with us, and for your feedback. We hope you visit us again in future.

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Reviewed January 10, 2013

We stayed here during the holiday weekend. The rooms were well maintained and the beds very comfortable.

Pros:
Very comfortable beds.
Well equipped with coffee maker, refrigerator and microwave.
Good wifi connection.
Courteous staff.
Ample parking.
Well heated outdoor pool and spa with a nice view.
Good selection for breakfast.

Cons:
Breakfast served outside in the pool area which was very cold. Maybe it wold be perfect in spring and summer
Had a rather stubborn shower knob in the bathroom.
A/C unit could not be cooled less than 68 degrees (maybe it was just our room).

  • Stayed: December 2012, traveled with family
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3  Thank Trevelling_Macs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 14, 2013

Thank you for taking the time to write in with your feedback. We are glad that you enjoyed your visit. We are renovating our bathrooms and that sticky knob will surely be addressed.

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Reviewed January 9, 2013

Good basics but breakfast was less than expected and outside location made for a few cool mornings . Could use more hot food like eggs etc. Service was very good however . Everyone was more than helpful at this hotel.

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
2  Thank GERRY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Stayed here three nights and truly enjoyed our stay. Guest rooms were very nice in spite of the lack of view on ground floor rooms. Rooms decorated very nicely and provided guest toiletries very way above average. Bergmont Sage Shampoo and Oatmeal Soap etc. made for a mini spa feeling.
Outdoor poolside breakfast area was outstanding as was the view from this area of base of the mountains. Staff was very friendly and helpful. We received a doggy buddy package from the staff for our Jack Russell that was traveling with us. After leaving we realized we forgot our pet bowls and the people at the front desk were happy to ship them to our house. Outstanding customer service!!! Would definitely stay here again!

  • Stayed: January 2013, traveled with family
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2  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 9, 2013

Thanks for writing in with your feedback. We will pass on your compliments to our staff and give our regards to Jack Russell

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Reviewed January 3, 2013

My wife and I decided to go for a drive on the sunday before new years and somehow we ended up staying here after many celebratory margaritas at the local mexican restaurant. We have stayed here several times before and have yet to have a bad experience. Big rooms with a CLEAN refrigerator and microwave, nice big and soft bed, CLEAN bathroom. Complimentary breakfast in the mornings. Always clean and the staff is friendly. Its kind of tucked away in the corner of Palm Springs about a ten minute WALK from downtown or a 5 minute cab ride...however you roll, its in a great location. Nice place, great pricing.

Room Tip: Clean and Friendly.
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  • Stayed: December 2012, traveled as a couple
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2  Thank Spaulo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this reviewResponded January 7, 2013

Thanks for choosing Best Western and for your appreciative feedback. It was our pleasure to have you stay with us.

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Additional Information about Best Western Inn at Palm Springs

Address: 1633 S Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92264-8343 (Formerly BEST WESTERN Inn at Palm Springs)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Palm Springs
Price Range: $100 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn at Palm Springs 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Best Western Inn at Palm Springs offers guests luxurious comforts at affordable rates. Our refurbished hotel rooms are furnished with Posturepedic beds. Enjoy the comforts of home with mini-refrigerators, microwave ovens, high-speed wireless Internet, Fitness Room and Guest Laundry. Our sun deck, pool and spa are open 24 hours so that you can relax and unwind. We also include a continental breakfast buffet. Palm Springs and the desert’s must-see attractions are only a few minutes from our centrally located hotel. Each room can be arranged individually. We are less than 1 mile from Palm Springs Downtown and within 5 minutes from many golf courses. ... more   less 
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Also Known As:
Best Western Inn At Palm Springs Hotel Palm Springs
Best Western Palm Springs
Palm Springs Best Western

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