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“Excellent Service”

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Best Western Inn at Palm Springs
Ranked #40 of 73 Hotels in Palm Springs
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755 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Las Vegas
1 review
Reviewed December 3, 2012

Great value, reasonably close to main attractions of downtown with friendly and helpful staff. The pool and spa area kept well maintained. Quiet area with good restaurants close.We would definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank GREGORY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
1 review
Reviewed November 29, 2012

We really enjoyed our time at your hotel. I'd like to take the time out to thank Michelle for making it great. Her great attitude and her enthusiasm is a true asset in a new environment. She made us feel like we had been coming there for years.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank CARY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed November 28, 2012

I did not care much for the motion sensing thermostat control... I would rather set the temperature, leave and come back and find it the same as I left it. I was in room 120 and found the bathtub faucet nearly impossible to operate (pull out). The tub drain has no strainer and you can see down into the sewer.... kind of icky. Also, it would have been nice to have a guide to the TV channels available instead of having to map them all out one by one. Parking space was short and we had to park some distance from our room. The motel location was difficult to find at the meeting of three streets.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank PETER B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this review, December 3, 2012
We apologize for your experience during your stay with us. We are presently in the process of renovating the bathrooms and we hope that you would give us an opportunity serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 12, 2012

All staff very helpful and friendly. Special praise for Ana. Credit to the hotel.

Excellent breakfast. Good location. Short drive into centre of town.

One negative comment.....after showering and leaving the bath, five minutes later after walking around my room(108), my feet were black. Meaning the carpet needs a good clean.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this review, November 14, 2012
It was a pleasure to have you stay with us and thank you for your feedback. While we are glad that you were happy with your overall stay, we wish to inform you that we will certainly discuss your concern about the carpets in your room with the maintenance department. We look forward to have you stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Covina
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2012

My son and I stayed here one night as we had a booth in the annual Pride festival this weekend. The staff here are super friendly and helpful! The room was very nice, clean and very comfortable after spending the day working in the heat. The location was perfect! The gentleman at the desk in the evening was kind enough to call us a cab to go to dinner. Wish we had had more time to enjoy the beautiful pool and spa! The breakfast was very nice and gave us a good start for day two of the festival. When checking out, Chris at the front desk was very warm and friendly and made us feel appreciated. I will definitely stay here again while visiting Palm Springs!

  • Stayed November 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank JenODell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 3, 2012

Just doing a short stopover in palm springs, not really knowing what I'd like to do around town, this is a great value place to stop for a bit and get your bearings.

Wifi and a computer for the guests can help you see what's what,
The rooms are great, ACed, spacious, and mine even had a scale, if you're curious about how many pounds you may have put on during your trip ;-)
The breakfast was pretty good as hotel breakfasts go, and set energize you before a day of wandering around the upper reaches of the Palm springs airtram, which you'll probably end up doing, one way or another.

I wouldn't exactly call it near to any main attraction I've noticed, but the are a restaurants and of course the ubiquitous KFC and IHOP a short walk away.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IsraeliTourits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at Best Western Inn at Palm Springs, responded to this review, November 5, 2012
It was wonderful having you stay with us, thank you very much for your encouraging feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn at Palm Springs

Property: Best Western Inn at Palm Springs
Address: 1633 South Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92264-8343 (Formerly BEST WESTERN Inn at Palm Springs)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Inn at Palm Springs 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Best Western Inn at Palm Springs offers guests luxurious comforts at affordable rates. Our refurbished hotel rooms are furnished with Posturepedic beds. Enjoy the comforts of home with mini-refrigerators, microwave ovens, high-speed wireless Internet, Fitness Room and Guest Laundry. Our sun deck, pool and spa are open 24 hours so that you can relax and unwind. We also include a continental breakfast buffet. Palm Springs and the desert’s must-see attractions are only a few minutes from our centrally located hotel. Each room can be arranged individually. We are less than 1 mile from Palm Springs Downtown and within 5 minutes from many golf courses. ... more   less 
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Also Known As:
Best Western Inn At Palm Springs Hotel Palm Springs
Best Western Palm Springs
Palm Springs Best Western

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