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All reviews great location order omelettes breakfast room pool area free breakfast within walking distance the main street downtown palm springs restaurants and shops oatmeal poolside bar central location comfortable beds downtown area definitely stay here again nice pool hot tub
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Reviewed April 17, 2019 via mobile

First time staying at a Best western. Traveling solo so wanted to save money. The grounds are very pretty and staff super friendly and accommodating. Most important the room was super clean and sheets, towels, etc were crisp and clean. Bed was very comfortable as well as pillows. Breakfast buffet was good, not a huge selection but more than enough choices. Great location- you can walk to town.

CONS:Rooms are dark with not much natural light. Walls are paper thin. You can hear your neighbor sneeze, literally. Don’t book a room on 1st floor-especially near pool- where they put me. The towel & garbage carts roll by early and wake you and are LOUD. Kids are screaming all day by pool. Teens stay outside late hanging out.

Great place to stay if you are here for 2-3 nights or less. Book a room on 3rd Floor. It’s much quieter.

I would have given this place 4 stars except for the noise.

Date of stay: April 2019
Trip type: Traveled solo
Thank Circa79
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sal R, AGM at Best Western Plus Las Brisas Hotel, responded to this reviewResponded April 18, 2019

Dear Circa79., Thank you for taking the time to review our beautiful downtown Las Brisas Resort. Management and staff take great pride in providing superior customer service everyday at Las Brisas. We have also finished remodeling lobby bar, pool bar, lobby and recently our breakfast room for all guests to enjoy. Again, thank you for taking the time to review our downtown Las Brisas Resort and Happy Travels from all the staff at Las Brisas! Sal Rodriguez, AGM

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Reviewed April 12, 2019

Very clean and safe. The lounge has plenty variety of draft beer and drinks. Breakfast was free and had a good variety of items to choose from. Easy check in and check-out... I would definitely stay here again.

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank OnAir37361191763
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sal R, AGM at Best Western Plus Las Brisas Hotel, responded to this reviewResponded April 13, 2019

Dear OnAir37361191763., Thank you for taking the time to review our beautiful downtown Las Brisas Resort. Management and staff take great pride in providing superior customer service everyday at Las Brisas. We have also finished remodeling lobby bar, pool bar, lobby and recently our breakfast room for all guests to enjoy. Again, thank you for taking the time to review our downtown Las Brisas Resort and Happy Travels from all the staff at Las Brisas! Sal Rodriguez, AGM

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Reviewed April 11, 2019

Pleasant stay and convenient for everything I wanted to do in Palm Springs. Fair to good amenities; some changes in the breakfast menu could be helpful; I did not use that everyday because of the lack of variety although it was very convenient the few days I ate there.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sightseer58905986378
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sal R, AGM at Best Western Plus Las Brisas Hotel, responded to this reviewResponded April 13, 2019

Dear Sightsee58905986378., Thank you for taking the time to review our beautiful downtown Las Brisas Resort. Management and staff take great pride in providing superior customer service everyday at Las Brisas. We have also finished remodeling lobby bar, pool bar, lobby and recently our breakfast room for all guests to enjoy. Again, thank you for taking the time to review our downtown Las Brisas Resort and Happy Travels from all the staff at Las Brisas! Sal Rodriguez, AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2019

The appearance of the hotel is fantastic. The flowers and outside landscaping and swimming pool are fantastic. The room was well appointed, clean, with good eye appeal. The bed was comfortable.

The main function of a hotel--a good night's sleep-- was a failure. My room is one a hotel manager would give to a customer he hopes never returns. It is located near the entrance of the hotel, near the entrance of the swimming pool, on a primary corridor route that has stone rather than carpeting.

While listening to the sounds of the night, I heard the rolling luggage carts frequently passing my room, operated by loud talking inconsiderate customers. I heard horns honking on the street, cars racing their engines, music from nearby night clubs, music and loud talking from the swimming pool area, ice being shoveled out of the ice machine, footsteps....

Note: I am not a light sleeper.

The location of the hotel is within walking distance of numerous bars and nightclubs. Quite a few restaurants are within two blocks of the hotel.

If one is in a party mood, one can have a great time at this location. I departed the hotel after the first night as I did not want a second night without sleep. I stayed on a Sunday night and cannot imagine what Friday and Saturday are like.

Room tip: Due to many sources of noise and lack of insulation, picking a room is a crap shoot.
Date of stay: April 2019
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank bfrohman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sal R, AGM at Best Western Plus Las Brisas Hotel, responded to this reviewResponded April 11, 2019

Dear bfrohman,
I would like to apologize for not exceeding your expectations during your recent visit to our beautiful downtown Las Brisas Resort. Management and staff make every effort to provide superior customer service everyday at Las Brisas. I understand your accommodations were not to your satisfaction, we do have other rooms on property that would fit your needs. I do hope you give us another opportunity at Las Brisas when you visit our wonderful village we call Palm Springs! Sal Rodriguez, AGM

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Reviewed April 8, 2019

We have stayed here 3 times before. Usually a great relaxing holiday. The changes they have made are not for the better. Took all carpets out of the rooms. Now the rooms are like echo chambers. When the people next door were talking on their phone it sounded like they were in our room. Also a lot of space under door which lets in noise and and light. You are not allowed to bring anything to pool area. So no water bottles. Barman at pool is more like a drink watchman then a server. He has no problem telling you what you can't bring to pool.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GrandTour39543501378
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sal R, AGM at Best Western Plus Las Brisas Hotel, responded to this reviewResponded April 8, 2019

Dear GrandTour39543501378,
I would like to apologize for not exceeding your expectations during your recent visit to our beautiful downtown Las Brisas Resort. Management and staff take great pride in providing beautiful hotel grounds, renovated guest rooms, a newly remodeled lobby/bar and breakfast room for all guests to enjoy daily. Again, thank you and we hope to see you when you visit our wonderful village we call Palm Springs! Sal Rodriguez, AGM

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