My husband and I arrived late afternoon March 22nd, 2019 and checked out March 25th. Nick the pool bartender accused my husband and I of bringing in drinks into the pool area, two days in a row. This was not the case and we told him so. The first day my husband did have an empty beer can in our bag but that was all we had. We were drinking water at the time. We asked him if he would take our drink order and he said no and walked away. He was obviously annoyed that he was mistaken, and that we had not brought in any other alcohol as he thought. The next day we arrived at the pool and poured water into cups from the pool bar. Nick saw this and added the ice for us, then 30 minutes later he comes up to us while in the Jacuzzi and tells us once again there is not outside alcohol allowed, (mind you we have water cups) he provide. Nick did this in front of other guest. We are again shocked at his behavior and show him the water. I ask, what is he doing and why? He says "because I saw you pour something from your bag into the cups". He did not see this, as we had nothing to pour. Not only was this totally out of line, it was embarrassing. My husband and I were in P.S. to celebrate his 62nd birthday, do some hiking and relax. We are professionals that are not accustom to being treated this way. I asked for the manager, relayed the incident and asked for an apology. Well we never got an apology from Nick, but after sending off a detailed email to the hotel manger they are crediting us for one night, of our 3 night stay with a halfhearted apology. We usually stay at the Marriott, but were hoping to save a little money this time around. We will not be so short sighted again. I think in this case, you get what you pay for.
It is curious as to why the General Manager would tolerate such behavior from his pool bartender Nick. It is not the first time this has happened and I doubt it will be the last. Nick will behave nicely if you order drinks from him from the start, but if you do not, take this as your warning.