My three friends and I chose this place because it just looked cool and, man! - we were not disappointed. It's a striking looking place that seems both vintage and modern all at once with pristine white buildings, manicured grounds and adorable fireplace seating areas all around. We selected the Kings lounge room because it would accomodate us all, which it did well, although it's a good thing that we are good friends because it does feel small with four adults in it! Beautiful room, though and the bed was VERY comfy! If I had one complaint, it was the lack of storage space - there is no dresser (there is a trunk that, I guess, can be used) or much in the way of shelf space, so our bags were all over the floor. Not a huge deal, though since we really weren't in the room much. There is a bit of a noise issue, though, if you are downstairs! We think there were kids above us and, apparently, the parents didn't mind them running across the floor! This is a obviously a party place, too, and on Saturday night we were blasted awake by some crazy loud music at 3AM! I wasn't sure if it was coming from a guest room or from the Commune. I was too tired to call and complain, but it was annoying and the one bad point of an otherwise pleasant stay. Oh, that and the fact that the maids threw out the full water bottles that we left on the desk! Minor stuff, really but still... it was a bummer to come back from a walk and find our water gone!
There are two pools, but the main pool is the place to be. A DJ was spinning on Saturday and Sunday (the one on Saturday 11/21 was WAY better!) and the bar serves up adult snow cones, that we could not wait to try after the desk clerk filled us in. Too bad they were out of coconut, since he assured us those were the best! The other flavors were delicious, though. I only saw on server working the pool area, so if you expect hands-on service, you might be disappointed. It was not a problem for us, really, since it was not crowded and we easily got her when we needed her.
I just have to say, in response to the reviews about the bad service at the ACE, that we had some of the best, friendliest service I have ever gotten at a hotel! The front desk staff was warm, welcoming and helpful, as were the pool bartenders and servers. We recieved smiles and hellos from every staff member we encountered and our request to fix a faulty toilet was met immediately. And the Happy Birthday bottle of wine delivered to our rooom while we were out was a nice touch, too! My only complaint was the seeming lack of control over the noise level after 3AM! I'm not sure what was going on, but it seemed that it should have been reined in earlier than it was. Other than that, everything was AWESOME! There is a hipster cool vibe here, but it's still laid back and friendly enough for a foursome of 30-40 somethings as well as famlies with kids to feel comfortable and welcome. Oh - and it's dog friendly place! I loved that and wish I would ahve brought my dog! Check the ACE out! You'll love it!
- Official Description (provided by the hotel):
- Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more less
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- Also Known As:
- Ace Hotel And Swim
- Ace Resort And Swim