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All reviews pool area sherman's deli presidential suite convention center self parking pool staff two blocks front desk staff the main drag close to downtown nice pool lounge chairs hattie conference renovation valet mountains
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Reviewed June 2, 2018

The pool area was certainly a great feature of this hotel, which fits perfectly with the lovely warm weather we experienced. We stayed for 2 days in May so the weather was just right, not too hot and perfect for a good suntan.
If you like Mad Men, you will love the room we stayed in. It was modern, with a flatscreen tv and a very comfortable bed, but decorated like a set from the Mad Men programme.
We had a lovely balcony with a view of the pool area. The bathroom was perfect, with a separate dressing area which my wife took as her own during our stay.
Sunbeds in the style of a four poster bed were available to use without charge at the edge of the pool. Very comfortable! The pool was lovely, as were the separate splash pools. Great service at the pool bar. And as ever, the American guests were friendly, chatty and made us feel most welcome.
We enjoyed breakfast at the hotel on day one, good coffee!
The one area of disappointment was the hotel bar. It was empty, no music playing, a real shame as it could have been an asset to the hotel.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Stateofplay69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2018 via mobile

Loved the location in downtown Palm Springs. So many things to do within walking distance...museums & great restaurants. Downside is there is NO sound insulation between rooms or floors. Wasn’t fun listening to the kids upstairs run/stomp non-stop for days! Great pool!

Date of stay: May 2018
Trip type: Traveled as a couple
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2018

The Property is nice and located in the Great spot. The Service was good. However the rooms are dated with dirty carpet and the linens were not washed well probably because its time to change them for new onces.

Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank lushtak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry V, Manager at Hilton Palm Springs, responded to this reviewResponded May 24, 2018

Dear lushtak,

Thank you for taking the time to provide feedback regarding your stay. I apologize your experience was not 5 star. I will bring this matter up with our team and look for ways to improve.

We do hope to see you the next time your travels bring you to the area.

Warm regards,

Cherry V

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2018

Room was clean and well appointed, bed was very comfortable even if the pillows were a touch soft for my liking.
Pool area has plenty of sun loungers and beds for all residents to use, bar is expensive but efficient.
Close to the central strip in Palm Springs with plenty of restaurants and bars.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2018

clean room, efficient checkin and check out. Friendly staff. Great location close to the main strip. The pool area is a bit small but there were plenty of chairs. I didn't try the restaurants since we were walking distance to others.

Date of stay: May 2018
Thank chi1kflier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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