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“GREAT PLACE!!!!!” 5 of 5 bubbles
Review of Hilton Palm Springs

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Hilton Palm Springs
Ranked #15 of 71 Hotels in Palm Springs
Certificate of Excellence
Lake Havasu, United States
Level Contributor
3 reviews
3 hotel reviews
“GREAT PLACE!!!!!”
5 of 5 bubbles Reviewed February 10, 2014

I spent two days at the Hilton Palm Springs, the room was perfect for me and my girls. We were there for a cheer competition and the hotel was within walking distance to the convention center (very convenient). Looking forward to a return visit...

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,187 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
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English first
South Pole
Level Contributor
242 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
3 of 5 bubbles Reviewed February 10, 2014

I was here last weekend with friends celebrating a new job, a birthday and friends retiring to Europe for a total of 3 rooms. I know it's February and high season in the desert, but the hotel charges a resort fee for each room and that fee is supposed to cover secured on site parking. The problem is that it doesn't. If you don't get back to the hotel by 10 pm nightly, there's a good chance there will be no on site parking. Luckily, there is plentiful street parking around the hotel. Two other issues are going on here: the first is the blatant ignoring of the guest room DO NOT DISTUB signs on the door. Through a combination of not checking with the front desk and/or paying attention to the time of the check, housekeeping regularly knocks on doors between the 1 and 2'O'clock hours. What's the point in having a DO NOT DISTURB sign on the door if it is completely disrespected by the housekeeping department? My other BIG issue is the impossibility of getting a late check out past 1 or 2 in the afternoon. I have stayed here a few times in the past, and as a Gold VIP traveler, Hilton is supposed to extend late check outs to 4 pm. This will never happen at this hotel. When requesting a late check out here, the most mindless response you hear from their front desk staff is, "We will have people checking into those rooms today and so therefore can't allow a late check out past 1 pm!" A hotel having guests checking into rooms, really? What a crazy concept!! Do they even think how STUPID this sounds? Like many hotels, the place is great: the grounds, rooms, food, etc. Where the PS Hilton blows it is the people part of guest service. They need to try much, much harder.

  • Stayed February 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Viking94708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, United States
1 review
3 of 5 bubbles Reviewed February 9, 2014

The hotel is nicer than expected and the suite is huge. The walls are very thin however. Don't stay here if there's a convention in town. You will hear everything in the hall outside your door (even in a large suite), every movement in the room above you and all the chatter at the pool. If you like boutique hotels, you'll pay the same there as here. Just a heads-up.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffreys Bay, South Africa
Level Contributor
190 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed February 6, 2014

We arrived late, the reception was very friendly and accommodating. Gave us a quiet room as we were very tired. Room was as expected from Hilton. Stay was short. Only problem was parking. Was instructed by reception upon check-in to park in the parking lot however the next morning my vehicle was blocked by a Hilton shuttle bus and parking staff refused to move it stating we were unauthorized to park there, for guests only. Front desk straighten it out fairly quickly as we were guests!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dorvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 5, 2014

Great experience and would stay here again. The hotel is in a great location next to downtown. The rooms are immaculate. The only negative point I would say is the price. But you get what you pay for.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Joshua W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosmont, United Kingdom
Level Contributor
452 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

This is a Hilton as you would expect it to be, with good rooms, having amenities to match.

The front desk were particularly attentive and helpful, and the shuttle bus service efficient.

Breakfast was good, and it is well served by local restaurants.

Parking is free and easy, and the business centre facilities are good.

I would stay here again, and would certainly recommend it to you.

Room Tip: Try and be away from the reception area if there is a wedding reception or similar on. High floors...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kmc1702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder City, United States
1 review
5 of 5 bubbles Reviewed January 29, 2014

One of the neatest things about this Hilton is the inner "courtyard" with pools, spas and a bar. It's a really nice layout. Every staff member I met (housekeeping, front desk, servers, bartender) was a real pleasure to deal with.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Todd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Palm Springs

Property: Hilton Palm Springs
Address: 400 E Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Palm Springs
#3 Spa Hotel in Palm Springs
#3 Business Hotel in Palm Springs
#3 Luxury Hotel in Palm Springs
#15 Family Hotel in Palm Springs
#16 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palm Springs 4*
Number of rooms: 257
Official Description (provided by the hotel):
Hilton Palm Springs offers a perfect combination of location, amenities and distinctive service. Located in downtown Palm Springs, our resort features premium accommodation including 58 suites, 33,000sq ft special event space, Elements Spa luxury day spa and a variety of dining options including Al Fresco our poolside bar and grill. Whether you are traveling on business or looking for a peaceful retreat, the Hilton Palm Springs can provide you with the ultimate desert hotel experience. ... more   less 
Reservation Options:
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Also Known As:
Hilton Palm Springs Hotel Palm Springs
Palm Springs Hilton

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