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Hilton Palm Springs
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Reviews (1,461)
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All reviewspool areapresidential suitespa casinosherman's deliself parkingconvention centerwithin walking distancetwo blockspool stafffront desk staffclose to downtownthe main stripnice poollounge chairshattieconferencerenovation
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1,024 - 1,029 of 1,461 reviews
Reviewed November 14, 2013

Recently remodeled, the hotel is well situated and reasonably comfortable. Very clean. Internet is slow and shower heads are low. Food is not great, and vegetarian options almost nonexistent. Stay here, but eat elsewhere.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

I have stayed at this hotel several times over the years. They have completely updated this facility recently. The staff is personable, friendly and very helpful as always. The location is great. It is a few blocks from the shops, restaurants and is an easy walk. The pool area is well equiped with cabanas, loungers, chairs and towels. The pool bar is open into the evening and my daughters really enjoyed the hot chocolate piled high with whip cream. Eddie took great care of us all after long days of exploring the town, hiking the Joshua Tree State park, and Mt San Jacinto. Ask the staff for information on local attractions and current local events. Their input really helped us plan our days and make for a great family vacation. Thursday night street fair in town is great fun for the whole family. If your going to Palm Springs on vacation, couples outing or buisiness, I would strongly recommend this property.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank lonemarlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

Just spent 9 nights here in one of their beautiful Suites. Second time back this year, Do not bother staying at any other property in Palm Springs, You will not get a warmer welcome anywhere else. The staff here are truly wonderful and have all been here forever. My 3 year old Daughter even cried when we left. Check out the fire pits in the evening just fabulous. Thankyou for another wonderful stay. Until next year....

  • Stayed: November 2013, traveled with family
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Thank MylesLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Stayed here over two consecutive weekends for conferences at the Convention Center. I am never disappointed when I stay here and was pleasantly surprised by the recent updates that they made to the hotel. First weekend, I stayed in a suite. The room was nicely appointed and quiet. Second weekend, I wondered how I would survive in a regular room (after the suite), but again was pleasantly surprised. The King suite was large and had a sofa, which could pull out into a bed. This came in handy for my colleague who was traveling with his family. Only draw back was the noise coming from next door, they must have been partying hard. I still was able to enjoy the room and the proximity to Palm Canyon Drive. Service was great and I have no complaints. I will continue to stay here whenever I am in town for a conference. If it is between here and the "other" hotel attached to the convention center, hands down this one is the better choice!

Okay... here is the breakdown of the essentials.
Bed and bedding was awesome! Fluffy pillows and comfy bedding. Had a great night's sleep.
Water pressure was decent, better than most.
Towels were large and fluffy.
Room had iron, blowdryer (it served its purpose), coffee maker, large flat screen tv, free wi-fi (always important!) and in-room safe.

  • Stayed: October 2013, traveled on business
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Thank MtnSoccerMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2013

Updated décor; helpful, friendly staff; VERY comfortable beds!!!!! Walkable distance to the Convention Center and downtown area. Didn't get a chance to visit pool area this time, but in the past it was well kept and nice to just sit there.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Assistant General Manager at Hilton Palm Springs, responded to this reviewResponded November 14, 2013

Next time you absolutely have to spend some time by the pool! The new pool bar and cabanas are fantastic. Thank you for the review, we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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