We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (444)
Filter reviews
444 results
Traveler rating
245
116
42
23
18
Traveler type
Time of year
LanguageAll languages
More languages
245
116
42
23
18
Show reviews that mention
All reviews full kitchen king casita salt water fresh water pool movie colony elizabeth taylor spanish style pool bar boutique hotel special shout hotel is beautiful great boutique front desk staff beautiful room resort fee restaurants and shops relaxing stay
Filter
Updating list...
268 - 273 of 444 reviews
Reviewed December 8, 2015

If you are looking for a warm and welcoming boutique hotel with a resort feel in Palm Springs, you must stay at the Triada. We stayed there last week and loved it. It is a historic property in the Movie Colony district. The hotel has such old world charm with its terra cotta roofs, casitas, Spanish tiled walkways and beautiful Bougainvillea plants around each corner. There are two pools, one is a little more private than the other and very relaxing. This is the perfect place for a couples retreat or a girls weekend getaway. The inside of the hotel has been totally renovated. My understanding is that the rooms are all a little different. We had a beautiful room with rich linens on the bed and a large bath. Our room included a full kitchen with living and dining area. As inviting as the property is, the real reason to stay is the level of service provided. Everyone went out of their way to make us feel welcomed. It was not overpowering or stuffy, just very warm and friendly. Kevin, the valet, gave us a little history of the place. Eric checked us in at the front desk and kept in touch to be sure our stay was pleasant. Karenhad a smile each morning as she served us breakfast by the pool. Courtney and Wyatt rounded out the helpful folks we met. They all work together seamlessly and give the appearance of really enjoying what they do. An added plus is that you can walk to some good restaurants and also walk to some of the old movie stars homes. We enjoyed our stay so much we are already planning our return trip.

  • Stayed: December 2015, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at Triada Palm Springs, Autograph Collection, responded to this reviewResponded December 17, 2015

Dear Welcoming Guest,
Bravo and thank you! Triada is indeed a property with old world charm nestled in the Movie Colony district. I love your mention of our attentive staff - they truly put us over the top with our guests. I can't wait until your return trip to repeat your wonderful experience.
Cheers!
Todd Husted
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2015

We enjoyed a nice weekend away in Palm Springs at the Triada- the property is charming and historic and our room was comfortably appointed. The location is terrific and other than a few times that we drove outside of Palm Springs proper, we just left the car with the valet and walked to town. The room showed a few signs of age despite the property being relatively new- some dings and dents and other odds and ends should be nipped in the bud before they become more noticable and problematic. The suite we stayed in featured a full kitchen, but it was sparsely supplied which made using it for any real cooking a challenge.

  • Stayed: December 2015, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank relytj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at Triada Palm Springs, Autograph Collection, responded to this reviewResponded December 17, 2015

Dear Beautiful Guest,
Thank you for your review and for staying with us at Triada. I'm delighted to see the comments on the historic charm and our perfect location. We do have a consistent maintenance program to keep the property looking new and keep the integrity of our background. We appreciate the comments on our kitchens - we do keep just the basics stocked and everything else is available on demand. We will keep adding to our collection to ensure a robust offering for all of our guests. We hope to host you again in Palm Springs and earn that 5th star.
Thank you,
Todd Husted
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2015

I'm a bit torn, but I'd stay here again and would recommend it with a few reservations. The staff and location are great and the rooms look nice, but there are a few weird things worth mentioning that detracted from the experience. First, the good -- the front desk and valet staff were genuinely welcoming and caring. And the housekeeping service was top notch. But the rooms, which really do look very nice on the surface, are just poorly thought through. At least in my room, the only way to light the room was either to use the too-bright LED light on the desk or to turn all four bed reading lights toward the ceiling. The shower door wouldn't open without scraping the marble floor. There's was really no good way to work in the room because of the lighting. The bed was very nice, and the HVAC worked well. Pools are nice, and the whole resort is landscaped beautifully. I just wish they'd add some floor lamps.

  • Stayed: November 2015, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank KenInSanJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at Triada Palm Springs, Autograph Collection, responded to this reviewResponded December 14, 2015

Dear Nice Guest,
Thank you for the lovely review and the compliments on our staff. They truly make the experience for our guests. I appreciate the comments on the lighting in our guest rooms. Each room is unique so perception from our guests really help us to tweak each area to perfection. I hope you can give us another opportunity to show you what Triada Palm Springs can offer.
Thank you,
Todd Husted
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2015

Okay, this is actually a really nice hotel in very close proximity to downtown Palm Springs. So why only three stars? Two reasons. One, the rooms all have connecting doors to adjoining rooms so that if you rent two, you can open the door between them to connect the rooms - the result of this is that you can hear everything going on in the next room, it sounds like the people in the next room are in your room. This seems like a pretty big design flaw to me, and one that someone should have figured out before they built the place. The second is the staff, although everyone was very friendly, it seemed like some of the people had no idea what they were doing. It is too bad, it is a really nice place, but I can't wholeheartedly recommend it.

  • Stayed: November 2015, traveled with family
    • Location
    • Sleep Quality
    • Service
3  Thank rdizzle2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at Triada Palm Springs, Autograph Collection, responded to this reviewResponded December 3, 2015

Dear Nice Guest,
First and foremost thank you for choosing Triada Palm Springs and for recognizing our friendly staff. I'm sorry that our overall ranking of 3 stars was based on the connecting doors of the property. Many guests do take advantage of connecting rooms (we have 8 connecting doors at the property) so that larger parties and families can partake in our kitchens and patios. We will take your concerns to heart and do everything in our power to rectify the noise issue. We are always striving to improve our guest experience.
Thank you,
Todd Husted
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2015 via mobile

We had a great time at Triada. Employees are polite and very helpful. Amenities are awesome! Heated pool and jacuzzi. Great location! Downtown..... We were at walking distance to restaurants and shops!

Stayed: November 2015, traveled with family
Thank luis v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd H, General Manager at Triada Palm Springs, Autograph Collection, responded to this reviewResponded December 14, 2015

Dear Great Guest,
Thank you for joining us at Triada and for the great review! I'm so happy you had such a wonderful experience with us. Our guests are our family and we look forward to welcoming you back very soon.
Thank you,
Todd Husted
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews