Employees standing outside at the customer entrance smoking cigarettes and drinking wine should have been a warning. I was in the mood for comfort food, but it wasn't very comforting. The ribs were over cooked and over sauced. Over saucing might have been an attempt to disguise the mushy meat. The accompanying carrots were undercooked and the scalloped potatoes were cold...well actually still frozen on the inside. When the waiter was told about the frozen potatoes he returned with mashed potatoes not asking if I would have preferred baked potato or rice which were also options. The server never checked back about the food and seemed offended when he finally returned to clear plates that I said I didn't like the meal. I didn't ask for a discount and he didn't offer one. All in all, the staff didn't seem to care about the quality of their service.