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“A marvelous place to stay!!!!!!”

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Residenza San Lorenzo
Ranked #23 of 71 Hotels in Palm Springs
Certificate of Excellence
Westlake, Ohio
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A marvelous place to stay!!!!!!”
5 of 5 bubbles Reviewed March 20, 2013

I'm winding down my first trip to Palm Springs and I am impressed beyond words by my experience at Random Haus. The staff is exceptional from the concierge/butler to the creative housekeeper and the ever attentive management team. The unit we stayed in (The Scott) is spacious, comfortable and includes every amenity you could ever need. All the units have a balcony and plenty of space to relax and enjoy. RH has a great social area with a grill, fire pit and TV to enjoy. The pool area is beautiful and includes a hot tub, sauna and private cabanas. What a welcoming, wonderful oasis Random Haus is in the desert. The location is perfect. Not close to anything and not far from everything! A must if visiting Palm Springs area.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, June 10, 2013
Hi Mary,
We are thrilled that you stayed with us on your first trip to Palm Springs! No doubt you fell in love with the city and we are so happy that Random Haus met your expectations and hope that you have fallen in love with our hotel as well!
We cannot thank you enough for your positive feedback and hope that you'll stay with us again on your next trip to the desert.
Take care,
Mike Chandler General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Vancouver, Washington, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

Absolutely loved the well appointed decor and spacious rooms. The Koi pond and fire pits were a welcome surprise and comfortable social area was perfect for a late night glass of wine. Service and responses were excellent and I will definitely go back. Rooms were very clean and this is THE place to stay in Palm Springs!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, June 10, 2013
Hello!
Thanks so much for your review! We are glad that you enjoyed your stay at Random Haus and that you were able to enjoy the Koi Pond and Social Areas - those are two of our favorite features of the hotel that were built with our guests' ultimate relaxation in mind!
We can't wait to see you the next time you're in town!
Mike Chandler, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 14, 2013 via mobile

It was our first time at Palm Springs an my partner and I chose Random Haus based on a google search. We were so impressed with everything! The staff were welcoming and always helpful. The apartment we stayed in was amazing! The outdoor area was perfectly set up for relaxing or entertaining. The location of the hotel is far enough away from the main centre of town to be quiet and peaceful but within easy walking distance. Would highly recommend it to anyone!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank caznally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, March 19, 2013
Thank you so much for your great review. It was a pleasure having you and you partner at our property, and I hope the rest of your travels in the USA were enjoyable. We look forward to seeing you again soon.

Mike Chandler, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

This hotel was just awesome. The details in all of the rooms (they have 12 individual rooms named after Hollywood stars) really surprised me.

Beautiful kitchens with awesome back splashes, deep-basin stainless sinks, gas ovens/ranges, stainless fridge, modern lighting, dishwasher, etc. It's the kitchen I wish I had at home!

The living areas of all the rooms were huge and comfortable (they showed me all of their rooms as I was curious). My room had the living area with red couches and nice modern touches like the flat-screen HD TV. It also had a patio door that opened to an awesome patio that has a small creek that passes by. I learned later that it's part of a creek they made that goes around the entire property and has live Koi in it! That was so cool!

The koi pond also ended in this awesome outdoor patio/kick-back area that we enjoyed. They had this modern fireplace and a grill. It was just an awesome atmosphere.

The pool looked very nice as did the hot tub, but we didn't use either one as we were too busy enjoying our room the "kick-back" area and Palm Springs.

Overall, I was just very pleased with the property. The staff was friendly and helpful and really excited to showcase their new condo-hotel. If I had the need for a second-home or a condo, I would definitely consider this place. It just had everything that I was looking for.

Room Tip: Ask for a room with a view of the mountain range. What an incredible view - they even had power lin...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, March 19, 2013
We are so glad you like the hotel. We are especially glad you commented on our Koi pond, which we feel is one of the defining features of our property. I'm also very happy that the service met your expectations. I will pass this along to our staff. Safe travels.

Mike Chandler, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stow, Ohio
1 review
5 of 5 bubbles Reviewed March 1, 2013

I had an opportunity to enjoy all the beautiful amenities and subtle nuances for a few nights last week. I was shocked to learn that the hotel just recently opened as the refined level of service received in all areas of the hotel was top-notch. I would definitely recommend this hotel for a night, for a week, or for an extended length of stay. The suites were oversized, the views unmatched. Very relaxing visit. Thank you

Room Tip: All suites are apparently decorated differently but no matter the suite selection you will have a gr...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank semoore62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, March 19, 2013
We are very pleased you enjoyed your stay. We appreciate your recognition of the unique features of our property which we believe, truly set our hotel apart from all the others in Palm Springs. We look forward to seeing you again soon.

Mike Chandler, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Oh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 28, 2013

Stayed at this brand new property just a few days after opening. What a great find, it is unlike any other Palm Springs location I have experienced. It is a condo hotel, the rooms are bright, and the decor is Mid-Century Modern. It is clear no expense was spared, and the units are beautiful.
Exceptionally spacious units. Definitely, well planned out with attention to detail, in everything from the design to the amenities.
The beds are super comfortable, and the showers feature rain shower heads. The bathrooms scream luxury, complete with comfy plush bath robes. The property is surrounded by a Koi Pond, with water features. It was so relaxing to sit out on the patio, and listen to the water trickle.
The Staff here are clearly service driven. Hector went above and beyond! In many hotels you are just a guest, it was clear they wanted to make sure our experience was memorable. Everyone that we came in contact with was friendly, and genuine in there approach.
Even returned in the evening, to find a welcome amenity. The team at Random Haus have thought of everything.
The property does have a pool, and a outdoor social area with BBQ, we didn't get to use this visit, but we will return.

Room Tip: Great views of the mountains.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ohiogobucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MChand, General Manager at Residenza San Lorenzo, responded to this review, March 19, 2013
Thank you for your kind comments on our staff, and we appreciate you noticing the attention to detail we took in the design and decoration or our property. I'll pass your comments along to our staff and interior designer. We look forward to seeing you on your next trip. Safe Travels

Mike Chandler, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residenza San Lorenzo

Property: Residenza San Lorenzo
Address: 588 E San Lorenzo Rd, Palm Springs, CA 92264-8176 (Formerly Random Haus Palm Springs)
Location: United States > California > California Desert > Palm Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #23 of 71 Hotels in Palm Springs
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Residenza San Lorenzo 4*
Number of rooms: 12
Official Description (provided by the hotel):
With sumptuous 2-3 bedroom , 2-3 bath condominium-style units, sleek architecture and a sophisticated design aesthetic, Random Haus™ represents a reinvention of Luxury Accommodations. This union of sleek, contemporary design offers a truly distinctive destination for the modern traveler. Alluring. Romantic. Relaxing. Setting the standard for luxury among Palm Springs hotels, Random Haus provides just about every amenity you can think of, and some you haven't even imagined yet. Situated at the south end of downtown Palm Springs, our luxury hotel offers an extraordinary array of amenities you will absolutely love. Our Hotel Amenities Include:Stunning mountain views from the property and its unitsJust a short walk from downtown restaurants and nightlifeEntertaining kitchens with sleek custom cabinetry, Frigidaire Pro Series™ stainless steel appliances, built-in wine coolers, solid surface counters and glass backsplashesDeLonghi™ color coordinated coffee makers with complimentary Starbucks™ coffeesComplimentary continental breakfast delivered to your suite at your time of choosingConcierge service complete with gourmet grocery and liquor delivery and stocking. Spa services and private chef can be arranged through our concierge as wellLarge patios for ground floor units and private balconies for second floorFlat-panel televisions in living rooms and bedrooms and Wi-Fi included property-wideSpa-like baths with solid surface counters, Speakman™ plumbing fixtures, tile surrounds with glass inlays, and rainfall showerheadsPlush RobesDesigner flooringBeautifully furnished residences with a sleek, modern-look, custom furnishings and period-authentic accent piecesJamison™ luxury mattressesLarge pool and spa featuring custom tile work, complete with private, furnished cabanas and misting systems throughout all common areasAlways pet-friendlyStunning Koi pond encircling the propertyLarge outdoor kitchen, social area with custom fire pitNightly turndown service for you AND your petClothing-required property perfect for the discriminating traveler and even familiesFully gated property with secured accessCatering to the Community…We designed our hotel not to be just a work of art, but from the very start we strived for inclusivity, diversity and equality. We didn’t want to be just another gay hotel, but rather serve a broader progressive market. While we cater to the entire LGBT community, we open our doors to all. And in doing so, create a vibrant mix of guests unlike any other luxury property in Palm Springs. Welcome to Random Haus. Welcome home. ... more   less 
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