We tried the Alcazar because it has a great location, right in the downtown design area. The outdoor spaces are lovely, with a nice patio, nice pool area. The room interiors are all white -- white floors, white walls, white linens -- which is striking and fun. However, they overlooked some of the basics that are important. We had problems with all of the doors. The front door lock was difficult to operate. The sliding mirror doors for the closet were low quality and didn't stay open. The bathroom door didn't close properly. You could see where someone had tried to sand it down, but it still rubbed. And speaking of the bathroom, the toilet seat was old and had worn places. Ick. The office staff was not very knowledgeable, and the office is only open limited hours, so if you want to use their townie bikes for an early morning bike ride, you're out of luck. I left a message for the manager because I think it's only fair to let them know first about any problems, but he never called me back.
- Official Description (provided by the hotel):
- Opened in 2011 this 34 room boutique hotel, formally known as the Pepper Tree Inn, has undergone an exquisite redesign. Modern & sleek, featuring imported Italian Linens, flat screen TV's, fireplaces, poolside patios and Mountain View's. This is the third addition to Birba and Cheeky's restaurant family - making the triangle complete. Current hotel amenities include Coffee/Espresso/Tea/Juice/pastries, Townie Bikes, Business center and wireless internet throughout. Adjoining property offers breakfast, lunch, dinner, cocktails and a hotel all in the heart of the super hip uptown design district! ... more less
- Reservation Options:
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- Also Known As:
- Alcazar Palm Springs Hotel Palm Springs
- Pepper Tree Palm Springs
- Pepper Tree Hotel Palm Springs