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“Great little hotel!”

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Alcazar Palm Springs
Ranked #16 of 71 Hotels in Palm Springs
Certificate of Excellence
New York City, New York
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great little hotel!”
5 of 5 bubbles Reviewed December 14, 2012 via mobile

Great little hotel right in the heart of Palm Springs. Very quite and a nice place to relax. Good value for the money way better than expected.Free bicycles are a plus! Nice pool area Will be back soon!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank romag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
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    7
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36
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Webster, Massachusetts
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 2, 2012

This is a very quaint botique hotel. The grounds were beautifully landscaped, the rooms were very attractive, the staff is professional and attentative. The place is spotless inside and out. Great location, great views, and down town was within walking distance.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kchristie_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

I stayed here this past weekend to wind down from a long thanksgiving week with family before heading back home. Overall, my stay was pleasant and relaxing:

PROS:
- great price for downtown location during the weekend @ $139/nt
- right in the heart of uptown arts district
- walking distance to great restaurants and shops: koffi, Birba, Cheek's, the NEW Jiao, El Mirasol, Jakes, Trio, Trina Turk, SHAG
- Clean and bright rooms
- Nice pool and garden area
- Wonderful and accommodating staff
- Free bikes to use

CONS:
- Rooms could use a bit of decor refresh
- Bath/Shower surround was cheap and fixtures falling apart
- Continental breakfast was minimal compared to other hotels in the area

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mortsiram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Beach, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

I was very impressed by the Alcazar- particularly the manager Robert and his helpful crew.Lovely rooms with all the amenities. The pool was small but clean and perfect with the backdrop of the mountains and palms.
Most surprising were the two restaurants on site that would have been worth the drive from the other end of town! Wonderful espresso and fresh baked goods available in the morning to help wake us up, breakfast at Cheekys (potent Bloody Mary) and a fine dinner at Birba. Oh I almost forgot their Asian place across the street.
Really, it is a humble boutique hotel an I would return in a flash.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alison P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

We visited Alcazar off-season, when no-one is in Palm Springs. Consequently a few places I tried first were unavailable as a lot of hotels close or do maintenance in the hot summer months.

What a fabulous surprise - we liked the look of the hotel from the online photos (clean, cool white decor) and it was really funky. Rooms are situated around a swimming pool with the mountains looming behind - very spectacular. The room was clean and spacious, with a bar fridge (hooray!) and air-conditioning. Robes were included as well as pool towels.

The restaurant was closed for the season but there are nearby ones open all summer and we visited the Thai restaurant across the road which was fine.
Staff were very friendly and helpful, and there is a light breakfast and free wi-fi included in the resort fee (about $14). It is well located near the main downtown area and has parking available.
There are free bikes available for guests (better in cooler months) and we were excited to see hummingbirds around the pool area.

I have already recommended this hotel to friends and will continue to do so - ticks all the boxes.

Room Tip: We asked for a quiet room as some reviewers had mentioned road noise, and we had no problems.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brisbanegirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

Stayed over the weekend at the Alcazar recently. The hotel property is lovely. The pool is clean and well maintained, it's serene and not at all overrun by too many people. Small little boutique hotel very close to downtown that boasts some very yummy restaurants attached to it. The service was good at the front desk and everyone we encountered was friendly, though we didn't encounter too many people.

However, it had it's flaws. The rooms were stark white, which we expected based on the pictures. But, when it's outside of the filters of a camera, it's almost hospital like. The bathroom was large and weirdly put together. Tiny little fiberglass shower with a barely there shower curtain and a strangely cornered toilet and tons of dead space. The jacuzzi tub also had a pretty dated feeling to it. Just overall very antiseptic feeling, instead of modern like we imagined.

Big big no-no was that housekeeping never came to clean our room during our stay there, which was very disappointing. When you have white everything, missed cleanings makes it feel icky quickly.

The bed was not at all comfortable, it was very much reminiscent of the old hotels of yesteryear, not the modern hotels of today. Even a courtyard marriot has a pillow-top now a days. Kind of bummed about the back aches.

Overall it was a decent stay. It was clean and generally well maintained, boutique in feel but just not quite all together there yet. Adding a little warmth to the rooms would make for a better feel and changing out the mattresses may make it more comfortable.

Room Tip: There's no room service, so if you're the type that likes to dine in, this isn't for you...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SandieSometimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
2 reviews
4 of 5 bubbles Reviewed October 9, 2012

No complaints, no nonsense hotel. Cute clean bungalows, great location. Loved the bikes. Staff was friendly, pool was clean. Late check out accommodated our late departure. Overall a great experience!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rca012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alcazar Palm Springs

Property: Alcazar Palm Springs
Address: 622 N Palm Canyon Dr, Entrance on Granvia Valmonte, Palm Springs, CA 92262-5523
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alcazar Palm Springs 3*
Number of rooms: 34
Official Description (provided by the hotel):
Opened in 2011 this 34 room boutique hotel, formally known as the Pepper Tree Inn, has undergone an exquisite redesign. Modern & sleek, featuring imported Italian Linens, flat screen TV's, fireplaces, poolside patios and Mountain View's. This is the third addition to Birba and Cheeky's restaurant family - making the triangle complete. Current hotel amenities include Morning fresh pastries from Cheeky's, Coffee/Espresso/Tea/Juice, Townie Bikes, Business center and wireless internet throughout. Adjoining property offers breakfast, lunch, dinner, cocktails and a hotel all in the heart of the super hip uptown design district! ... more   less 
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Also Known As:
Alcazar Palm Springs Hotel Palm Springs
Pepper Tree Palm Springs
Pepper Tree Hotel Palm Springs

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