We live locally and had to stay in mid town for Easter weekend due to work obligations close by. I have to say that I was totally impressed by this property. My partner works in the hotel industry, so I am quite used to staying in good facilities. The reservation process was simple - I had contacted the hotel directly and had explained my needs to Don who was very courteous and friendly. Upon arrival, I was greeted with a very big smile from the front desk clerk, however i do not recall her name. The front desk clerk also reminded us of what time the grab & go breakfast would be available. When we entered our room, I was HIGHLY impressed by the cleanliness of the room- it even SMELLED clean. The decor was nice, I loved the fact that the kitchenette had a full sized refrigerator and there was a water filter on the sink as well- nice touch. I have to recognize Justin for his stellar customer service skills- I was impressed how he went out of his way to make sure that everything was taken care of and was very calm, cool, and collected while dealing with a drunk guest. It is rare to see such outstanding customer service these days. I was so impressed by my experience with this property from beginning to end that I have to say that I will recommend this property to all of my friends and family.
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- Also Known As:
- Extended Stay Palm Springs Hotel Palm Springs
- Palm Springs Extended Stay