The best thing about this hotel is the employees we encountered. After that it is all downhill. The first room had a water leak around the tub that was about to go onto the floor. Thankfully we checked everything BEFORE we settled in and they changed us to another room. This one was clean but really in need of work. The carpet in front of the sofa was frayed to about an inch wide that ran the entire length of the living room and dining room. The furnishings were 3D -dirty, dated, disgusting. The carpet and draperies were stained. The tile in bathrooms was cracked, chipped and dingy. The bedding was old and cheap - sheets were scratchy Percale and comforter was in such bad shape that, if it were mine, I would give it to group who makes ugly quilts for the homeless. I had to ask for tea bags . Even the Super 8 provides coffee/tea supplies as well as breakfast!!! On the plus side, the staff we encountered were very friendly and accommodating. They did extend our checkout time one hour. There is underground parking that at least gives you a sense of some security (hopefully not "false" security.) When a Resort charges a daily "Resort Fee", a guest should feel like they are getting something for that fee. In this case it felt like a way to increase the price of the rooms. This place needs a LOT of updating BEFORE it even meets standard room quality.
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- Also Known As:
- Marquis Villas Hotel Palm Springs
- Marquis Hotel Palm Springs
- Marquis Resort Palm Springs